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Troubleshooting
OS requirement
VideoMate H900 has to work on Windows XP / Windows 2000 with DirectX
9.0c or above OS. You are welcome to www.WindowsUpdate.com website for
the Service Pack update of Microsoft.
VideoMate H900 can also works on Microsoft XP Media Center 2005. Make
sure your system is MCE ready (MCE needs specific graphics card etc.) and
have installed driver correctly (see below.) Also, MCE has no decoder at
default and you need to install decoder like NVDVD or WinDVD 6.0 by yourself.
For more information on MCE 2005, please check Microsoft website.
Driver Installation
The most common cause of problems with the TV Tuner Card is incorrect
installation of the TV capture and TV tuner drivers. If you have problems
watching, recording, or timeshifting live TV, please check the status of the
drivers with Device Manager.
You should see the "VideoMate H900 Video Capture " driver in the "Sound,
video and game controllers" section of Windows Device Manager.:
If the driver is not there, uninstalling and reinstalling the VideoMate TV drivers
can help. Use the Add/Remove Programs Control Panel applet to uninstall the
drivers. Reinstalling the drivers should fix this problem.
If the problem persists, your problem could also be the result of an IRQ conflict.