10
TV picture is not clear?
TV signal could be reduced by the branching. Please make sure the cable
signal is good. Try to move the computer to a TV set and connect the cable
which is being used for the TV set. Also directly connecting the cable before
the splitter may help.
This problem could also come from with static. Once you connect the cable to
our TV card, the static interfere the system. It's possible to correct this problem
by connecting a wire from the grounding of the cable to ground. Also make
sure computer grounding is good.
Why does the remote control fail
?
Please make sure you have put the batteries to the remote control. And we
suggest not using rechargeable batteries.
Please aim at the TV box and you should see the blue light flashes when you
press the remote controller.
Contacting Compro Technical Support
Before you submit an email for support, please check support FAQs on our
web site. http://www.comprousa.com/support
You can download the latest update from our website. Many issues should be
solved on the newer version. When contacting Compro for technical support,
please use the Compro support request form and provide as much of the
requested information as possible. Please write the details in order to
determine the problem. And also provide the product serial number (19 digits
numbers) on the PCI card. Please use the form from
http://comprousa.com/support/form.htm
or directly email to
support@comprousa.com
P/N: 3GA0310141
