BEFORE LOOKING FOR HELP (continued)
18
TP4MD/CD / TP10MD/CD / TP16MD/CD
E
N
G
L
IS
H
YOUR TROUBLE
THE CAUSE AND ITS SOLUTION
Camera cannot be controlled
with the RS 485 or the CAN
bus (rotating and zoom lens
controlling).
·
Camera is not at the first position in view.
o
Press the corresponding camera number first before controlling.
·
Camera does not have set up the telemetry address of receiver (multiplexer
does not beep when direction arrows are pressed).
o
Set up correct receiver address of corresponding camera in menu CAMERA
- TELEMETRY ADDRESSES (page 9).
·
Camera has set up incorrect receiver address.
o
Set up correct receiver address of corresponding camera in menu CAMERA
- TELEMETRY ADDRESSES (page 9).
·
The connection with telemetry receiver is defective.
o
Check the connection of multiplexer and receiver on bus (page 4).
Multiplexer cannot be
controlled from external
keyboard.
·
Multiplexer is blocked due the control from other keyboard (5 seconds since
the last command - signalled with long beep).
o
Wait and try to control later.
·
Different telemetry address of controlled device on external keyboard and
multiplexer.
o
Check the device address of multiplexer in menu SYSTEM - TELEMETRY
(page 16) and address of controlled device on external keyboard.
·
The connection between multiplexer and external keyboard is defective.
o
Check the connection of multiplexer and keyboard on CAN bus (page 4).
The device does not react to
alarm inputs.
·
The alarm processing is switched off in the main menu.
o
Set up the alarm function in menu ALARM (page 10 and 11).
·
The connection of the alarm inputs is defective.
o
Check the connection of the alarm inputs (page 3).
The device reacts to alarm
inputs incorrectly.
·
The set up of alarm inputs polarity is incorrect.
o
Check the polarity of alarm inputs in menu ALARM - INPUTS (page 10).
The alarm output (relay) does
not react properly.
·
The polarity of alarm is set up incorrectly.
o
Set up the normal state of alarm output in menu RELAY CONTACTS
(page 11).
·
The reaction to required condition is switched off.
o
Set up reaction to alarm inputs, activity detection or camera fail in menu
RELAY CONTACTS (page 11). Check the reaction of individual alarm inputs
to alarm output in menu ALARM - INPUTS (page 10).
Note: If you want the alarm output to switch to ground (e.g. for VCR control-
ling), connect one of the relay contacts to ground.
The device does not react to
the motion in the camera
picture.
·
The activity detection for corresponding camera is switched off.
o
Check the menu DETECTED CAMERAS (page 8).
·
The sensitivity or the light-sensitivity matrix is not set up correctly.
o
Check the setting in menu SENSITIVITY and LIGHT-SENSITIVITY MATRIX
and try the WALK TEST (page 12).
·
The reaction to the activity detection is switched off.
o
In menu ALARM check the menu RECORDING, DISPLAY, RELAY
CONTACTS and SPEAKER (pages 10 and 11).
Multiplexer internal clock is
delaying or speeding up.
·
The time correction is not set up.
o
Find of what time is the clock delaying or speeding up per one day and of this
value increase or decrease the time correction in menu TIME AND DATE -
CORRECTION (page 15).
All LEDs are flashing.
·
Firmware fault detected (probably caused by previous incomplete firmware
downloading).
o
Download firmware. Connect device with PC by RS 232 and start the pro-
gram for firmware downloading on the PC.
Summary of Contents for TP10CD
Page 2: ......
