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internAtionAl Version Countries

The International NX Comrex Connect modem is designed to work in many countries. It is unlocked 
and carries PTCRB certification, allowing it to register on most networks worldwide. While the Connect 
modem covers most of the bands used by carriers in the U.S., it does not have the carrier-specific 
certifications required for use on these networks.

LTE coverage by country/region:
In Europe and Africa, Bands 20, 7, and 3 are most common and are covered by the Connect Modem.
This modem also supports Band 8, used by a select number of carriers in Europe.
In most of Asia, Bands 7, 3, and 1 are common, exclusive of China, Japan, and India.
In India, some carriers use band 41 (TDD) and others use Band 3.
In Oceania and the Middle East, Bands 7 and 3 are common.
In Canada, Latin America and the Caribbean, Bands 7 and 4 are common.

ArrAnging lte serViCe

Since the NX Comrex Connect modem is certified to work on most networks, you can deliver the IMEI 
number of the modem (from the label) to the carrier. The carrier will provide a SIM card for your 
modem. Request a “full size” SIM card if possible. 

It’s often possible to move a SIM card from an existing USB modem or Hotspot (or even a tablet) and use 
that data service directly on the NX Comrex Connect.

Summary of Contents for NX Connect Series

Page 1: ...Product Manual Comrex Connect Modems for ACCESS NX ...

Page 2: ......

Page 3: ...Compatible with many other LTE networks worldwide Connect modems for Verizon do not support 3G services Verizon version The NX Comrex Connect for Verizon is able to work on the network s main LTE channel at 700MHz known as Band 13 In addition it can operate on the AWS Band 4 marketed as XLTE by Verizon AT T version The NX Comrex Connect for AT T is able to work on the following LTE bands 700MHz Ba...

Page 4: ...D 5 2600MHz BAND 7 900MHz BAND 8 800MHz BAND 18 800MHz BAND 19 1500MHz BAND 21 700MHz BAND 28 2600MHz TDD BAND 38 1900MHz TDD BAND 39 2300MHz TDD BAND 40 2500MHz TDD BAND 41 And covers the following 3G bands 2100MHz BAND 1 850MHz BAND 5 800MHz BAND 6 900MHz BAND 8 1700MHz BAND 9 800MHz BAND 19 1900MHz TD SCDMA BAND 39 ...

Page 5: ...1800MHz BAND 3 2100 1700MHz BAND 4 850MHz BAND 5 2600MHz BAND 7 900MHz BAND 8 700MHz a BAND 12 700MHz c BAND 13 800MHz BAND 20 1900MHz BAND 25 850MHz BAND 26 700MHz BAND 29 2300MHz BAND 30 2500MHz TDD BAND 41 And covers the following 3G bands 2100MHz BAND 1 1900MHz BAND 2 1800MHz BAND 3 2100 1700MHz BAND 4 850MHz BAND 5 900MHz BAND 8 ...

Page 6: ...nd 8 used by a select number of carriers in Europe In most of Asia Bands 7 3 and 1 are common exclusive of China Japan and India In India some carriers use band 41 TDD and others use Band 3 In Oceania and the Middle East Bands 7 and 3 are common In Canada Latin America and the Caribbean Bands 7 and 4 are common Arranging LTE Service Since the NX Comrex Connect modem is certified to work on most ne...

Page 7: ...mbscrew is completely loose pull down on the top cover toward the USB jack to remove it Inserting the SIM SIM cards currently come in three sizes Full Micro and Nano NX Connect modems use a Full Size SIM card Smaller sizes can be accommodated with the included SIM adapters For the AT T and Verizon models the SIM card is inserted as shown below ...

Page 8: ...into the adapter and then apply the entire assembly to the SIM socket For the CJ and International NX Connect modem the process is the same but the SIM slot is in a different location Once the SIM is installed correctly reattach the modem s top cover and re secure the thumbscrew ...

Page 9: ...ne modem while the dual mount bracket is designed for use with two modems concurrently To begin place a modem into the bracket s pouch Align the modem in the pouch so that the SMA jack is lined up with the circular hole on the pouch and the micro USB connector is aligned with the rectangular hole on the pouch Fold the side flaps over the top of the modem on both sides ...

Page 10: ...hes should be snug and securely closed For dual modem brackets the pouches are placed above and below the bracket These pouches are placed in opposite orientations for ease of use with the antennae and micro USB ports To attach the mounting bracket to the NX remove the top two Philips screws on the top plate ...

Page 11: ...hown in the photos below Antenna The external antenna is required for proper modem operation The antenna is designed to work over all the LTE and 3G bands supported by the modem Attach the antenna to the SMA jack securely to the modem For dual modem use each modem will require it s own antenna Connect the USB cable by seating the micro USB into the micro USB connector on each of the modems as show...

Page 12: ...the NX Connect modem s to the respective side USB connector s on the NX Using Comrex Connect Once attached the Connect modem s will appear in the network list of your ACCESS NX like any other network device and will have all the same options When first installed the modem s may appear as a Network Device Within about 30 seconds their names should change to one of the following ...

Page 13: ...ed LED indicates power is active to the modem The green LED has different behavior depending on the type of modem Verizon Flashing green indicates the modem is registered with the network International Solid green indicates the modem is registered with the network AT T The green indicator does not activate at all in current firmware CJ Solid green indicates the modem is registered with the network...

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