HE4000 Encoding System
Using a Remote Unit
Error Message
Explanation
Action Required
ERROR:BAD_RESOURCE_
CONTROLLER_TYPE.
The command mnemonic is
incorrect..
Use the ‘?’ command to view the
current command mnemonics.
Issue the command using the
proper syntax and format.
ERROR:COMMIT_ERROR
While attempting to set a
command, the HE4000 may
have entered an inconsistent
state and may have an integrity
error.
Reset the command to a known
valid state. Then re-issue the new
command. If the command still
results in an error message, check
the configuration of the unit and
repeat the command.
If the HE4000 still does not execute
the command, reset the unit and
attempt the command again.
If the command cannot be executed,
contact the ComtechTV
Customer Service Department.
ERROR:CONFIGURABLE_NOT
_QUERYABLE
The command cannot be
queried. The command may be
set-only or an action.
Review the lists of commands to
ensure that a valid command was
issued.
ERROR:CONFIGURABLE_NOT
_SETTABLE
The command cannot be set.
The command may be query-
only.
Review the lists of commands to
ensure that a valid command was
issued.
ERROR:EXPECTED_END_OF_
LINE
The command line contains too
much information.
The command may have been
issued with extra characters or a
space after the parameter.
Issue the command using the
correct syntax, format, and
parameter.
ERROR:INVALID_MNEMONIC
The issued command does not
match any valid HE4000
command.
The command may have been
issued with extra characters, a
missing underscore, a missing
space, a space after the
parameter, or in an improper
order.
Issue the command using the
proper syntax and format.
ERROR:INVALID_VALUE
The HE4000 rejected a request
to change a configurable value
based upon its own logic.
This value is also returned to
indicate that the change was
attempted, detected to be in
error, and then successfully
reversed (this response is only
valid if the attribute “Valid Values
Depend on State” or equivalent
flag is set).
Issue the command using the
correct parameter.
ERROR:STRING_TOO_LONG
The parameter’s length has been
exceeded.
Issue the command using the
correct parameter.
ERROR:TOO_LARGE
The parameter’s numeric value is
too large.
Issue the command using the
correct parameter.
ERROR:TOO_SMALL
The parameter’s numeric value is
too small.
Issue the command using the
correct parameter.
In addition to the actions listed in the error messages table, you can also enter the following
question mark (?) commands to receive additional information when errors are encountered or
additional information is needed
01-0951-404 Rev B
4-5
