20
Issue V1.0 (2015-09-30)
IR Network High Speed Dome
User Manual
6
Troubleshooting
6
Troubleshooting
Table 6-1 describes the common faults and solutions.
Table 6-1 Common faults and solution
Problems
Possible Causes
Remedies
No action when
power is switched
on
Power supply fault
Replace power supply
Bad power supply connection
Re-connect
Transformer damaged
Replace
Abnormal self-
check. Images with
noise
Mechanical failure
Repair
Camera inclined
Reinstall
Power supply insufficient
Replace
Normal self-check
but no images
Video signal fault
Reinstall
Bad video connection
Re-connect
Camera damaged
Replace camera
Poor image
Bad video connection
Re-connect
Power supply insufficient
Replace
Dome camera out of
control
Self-check error
Reboot camera
Bad control connection
Reconnect Ethernet cable
Bad matrix control
Reboot
Lens Control
Issues
In manual state
Use the control
command to set the lens
of dome into
auto/manual state.