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EN
EN
VR1000
VR1000
TROUBLE SHOOTING
Problem
Possible cause
Remedy
The device does not charge.
The vacuum cleaner is not turned on
during charging.
Turn on the device.
The vacuum cleaner and base charging
contacts do not touch.
Make sure that the device is fully
touching the charging contacts.
The device is stuck.
The vacuum cleaner got stuck on the wires
on the ground or it is tangled in curtains
or blankets.
The device automatically switches
to the emergency mode. If the
problem persists, the device
requires help manually.
The side brush / main brush is stuck and
the device cannot operate normally.
Clean the brushes of dirt wrapped
around them and restart the
device. If the problem persists,
please contact an authorized
service centre.
The cleaning was not finished,
low battery.
The appliance has detected low battery.
Charge the device.
The planned cleaning did not
start as planned.
The Start button is not on.
Turn on the appliance.
The planned cleaning was cancelled.
Reset and set the planned
cleaning.
The water is not flowing out from
the device after the water tank
has been installed.
There is no water in the water tank.
Refill the water tank.
The outlet hole of the device is blocked.
Clean the outlet hole and water
tank filter.
The device does not operate.
The device is not turned on.
Turn on the appliance.
Low battery.
Charge the device.
The wheels are lowered down and the cliff
sensors report a fall.
Place the device on the ground.
Contact an authorized service
centre.
The device keeps returning.
There is an obstacle in front of the device.
Remove the obstacles located in
front of the device.
The bumper is stuck.
Gently tap on the bumper and
check whether there are no
foreign objects stuck inside.
The device generates loud noise.
The filter grid is stuck.
Adjust the position of the filter
grid.
The fan operates at maximum power.
We recommend that the users
set Silent mode while they are
at home and Strong mode while
they go out.
SERVICE CENTRE
Extensive maintenance or repair, which requires access to internal parts of the product, has to be performed by
a qualified specialist or the service centre.
ENVIRONMENTAL CONCERNS
•
Packaging materials and old appliances should be recycled.
•
Packaging materials may be disposed of as sorted waste.
•
Dispose the plastic bags made of polyethylene (PE) of as sorted waste.
Recycling of the appliance at the end of its lifespan:
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The symbol
on the product or on its packaging indicates that this product may not be treated as household
waste. Instead it should be taken to the appropriate collection point for the recycling of electrical and
electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential
negative consequences for the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. The disposal of such material has to be done according
to the recycling regulations. For more detailed information about recycling of this appliance see the
authorized local office or service for household waste disposal or the shop, where you purchased the
appliance.
The product meets all the necessary requirements of the EU directives applicable to the specific product.
Changes in text, design, and technical specifications are subject to change without prior notice and we reserve the right
to change them.
