Connect One Wi-REACH Classic, User Manual

Page 1: ...April 2011 Wi REACH Classic User Manual Version 1 09 ...

Page 2: ... 07 Minor document editing due to default SSID change 1 08 Changes for firmware version 8 08 q30 Addition of country and provider selector in Cellular configuration screen Additional modems supported Increase download throughput 1 09 MAJOR RELEASE Changes for firmware version 8 08q42 Wi REACH Classic operates in full Access Point mode Up to 8 WiFi stations New WiFi security modes WPA PSK WPA2 PSK ...

Page 3: ...nce with the terms of such a license agreement It is forbidden by law to copy the software on any medium except as specifically allowed in the license agreement No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical including but not limited to photocopying recording transmitting via fax and or modem devices scanning and or information storag...

Page 4: ...ds family and colleagues The purpose of this User Manual is to familiarize you with the functionality and operation of Wi REACH Classic This manual is updated from time to time Its contents will usually coincide with the most recent Wi REACH Classic firmware version The most recent version can be found on Connect One s web site www connectone com follow the links to Wi REACH Classic support page ...

Page 5: ...ii if service or repairs of the allegedly defective Products have been performed by persons other than qualified persons who have been properly trained to perform the same iii if the allegedly defective Products have been affected by alterations modifications or other tampering or misuse iv if the allegedly defective Products have been removed from their original packaging prior to sale to the end...

Page 6: ...Classic via WiFi and a web browser 11 2 4 2 Installing a USB Modem 13 3 Using Wi REACH Classic 16 3 1 General 16 3 2 Wi REACH Classic Features and Configuration 17 3 2 1 Status Information 17 3 2 2 Cellular Configuration 20 3 2 3 WiFi Configuration 20 3 2 4 DHCP Configuration 22 3 2 5 Gateway Configuration 23 3 2 6 Profiles 25 3 2 7 Remote Update 26 3 2 8 Administration 28 4 Restore to Factory Def...

Page 7: ...ternet with only one button to push Share a 3G 4G internet connection Wi REACH Classic combines the connectivity merits of WiFi with the excellent mobile coverage of 3G 4G cellular You connect to Wi REACH Classic via WiFi and the hotspot is connected via a 3G 4G modem to the mobile network 1 1 How to Use this Manual This manual will assist you in setting up your Wi REACH Classic after your initial...

Page 8: ...t to the 3G 4G network you will need to have a 3G 4G USB modem with an activated SIM card Your local cellular provider should have this available along with data packages which you can choose according to your needs For the latest list of supported 3G 4G USB modems please see http www connectone com media upload 3G USB LIST pdf If your USB modem is not on the list please contact WiReach connectone...

Page 9: ...Solid Power is ON and Battery is charging NET LED Color State Indication None None No USB stick installed RED Solid USB stick installed not connected RED Flashing fast USB stick installed not supported BLUE Solid USB stick installed and ready BLUE Flashing slow Connected to Network PURPLE Solid Battery fully discharged Panel Buttons and Indications NET LED PWR LED Mini USB Connector ON OFF Button ...

Page 10: ... battery with the power supply provided for at least 3 hours before first use when the unit is turned OFF Alternatively connect the power supply and keep this connection during the installation Note To use the power supply connect the USB cable provided to the power supply USB connector and select the correct AC plug for your area The mini USB plug on the end of the cable connects to the Wi REACH ...

Page 11: ...ct to Wi REACH Classic using the WiFi manager application on your computer or device This process varies depending on your computer device and operating system 3 Select Wi REACH 12345678 from the wireless networks found and connect to it The 8 digits are unique to your Wi REACH Classic and are also printed on a label on the back of your unit Wi REACH Classic is shipped from the factory with no WiF...

Page 12: ...p down lists If you know the configuration for your cellular provider or if your provider is not on the list you can fill the parameters manually Erase the APN text and fill out the APN that you received from your cellular provider and User Name and Password if needed If you have a CDMA modem fill out CDMA without the quotes in the APN field and fill in 777 as the Dial String Select Save ...

Page 13: ... wish for example Wi REACH_YourName When selecting a security setting a Security Key needs to be entered Note For WPA and WPA2 at least 8 characters need to be entered Note For WEP64 5 ASCII characters or 10 hex characters need to be entered For WEP128 it s 13 ASCII or 26 hex characters Example for WEP64 12345 ASCII or 3132333435 hex which is the hex representation of 12345 ASCII When you complete...

Page 14: ...ireless networks found and connect to it 5 In your web browser s address bar enter http 192 168 0 1 and Enter Wi REACH Classic s internal configuration web site will be displayed On the Wi REACH Classic the NET LED will initially turn RED After the modem is recognized and ready the NET LED will turn a solid BLUE Finally when the modem goes online the NET LED will flash BLUE slowly Once the modem g...

Page 15: ...s 30 seconds or as slow as about 2 minutes If the modem does not go online pls recheck the APN username and password you entered in the Cellular configuration page Once the modem is online you can browse to an internet location Note If you are unable to immediately browse to an internet location wait a few seconds and try again since DNS information is usually retrieved from the cellular provider ...

Page 16: ...ilable open WiFi service Turn ON Wi REACH Classic and you and your colleagues will have instant connectivity You arrive at a customer location to demo your product which requires you to connect to the internet You cannot gain access to your customer s WiFi because it requires a password and the IT people do not allow guests onto the customer s network Turn ON Wi REACH Classic and you have instant ...

Page 17: ...s received from the 3G 4G operator and the System Status shows the connection status to that operator Connected Stations are the number of WiFi stations or devices currently connected to Wi REACH Classic SSID MAC Address and Security relate to the WiFi connection Firmware Version is the version of the Wi REACH Classic software currently in the unit Modem Status shows the status of the USB modem ...

Page 18: ...ctive Profile is shown at the bottom left Entire Profile Time is the total of all profiles ONLINE time Current Bytes Received and Current Bytes Sent are the total number of bytes received sent during the current ONLINE session Accu Profile Bytes Received and Accu Profile Bytes Sent are the total number of bytes received sent accumulated for the current profile Entire Profile Bytes Received and Ent...

Page 19: ...Using Wi REACH Classic Using Wi REACH Classic 19 3 The Modem Info page shows the following This is the information retrieved from the USB modem ...

Page 20: ...he fields as needed Dial String is the number required to dial and get ONLINE with the USB modem This is set by the cellular operator The most common for GSM modems is 99 which is the default shipped with the Wi REACH Classic If you have a CDMA modem the most common dial string is 777 APN Access Point Name User Name and Password are set by the cellular operator You will need to get this info from ...

Page 21: ...on your device or PC Wi REACH Classic is shipped from the factory with a unique SSID containing a unique 8 digit code i e Wi REACH 12345678 You may want to change this SSID to something more personal for example Wi REACH_YourName but still different enough so that it will not be confused with other Wi REACH Classic units in the area Security Key is the WiFi security and can be WEP64 WEP128 WPA WPA...

Page 22: ...Address 1 You may also enter a Primary and Alternate DNS Address as static values or if left empty these values will be received from your cellular provider during the modem connection It is advisable to leave these values empty as DNS values may be changed by your cellular provider from time to time It is also advisable to leave the Lease Time of the IP addresses at 60 which means connected devic...

Page 23: ...o access the internet via the WAN 3G 4G connection However none of the PCs or devices connected via WiFi can be accessed from the internet since they do not have public IP addresses and are assigned private IP addresses by the Wi REACH Classic DHCP server If there is a need to enable a connection from the internet to one of the PCs or devices connected to the Wi REACH Classic a Port Forwarding Rul...

Page 24: ...e device or PC through which it will be accessed A rule can be defined for a TCP UDP connection or both For example if the WAN port is 8000 Local IP is 192 168 0 3 and Local Port is 80 data arriving from the internet on port 8000 will be routed to the device or PC that has local IP address 192 168 0 3 port 80 and vice versa Note Since Wi REACH Classic provides IP addresses dynamically as devices o...

Page 25: ...ch PC or device is using the port forwarding rules 3 2 6 Profiles Wi REACH Classic provides the ability to store up to 7 configuration profiles When moving around you may need to connect to several 3G 4G operators use several USB modems etc For each configuration you use you can save a profile and give it an identifiable name ...

Page 26: ...ct Save Profile and enter a name for that profile when a text entry window is shown After the profile is saved its main parameters are displayed Reset Data Counters resets the data counters displayed in the Connection Info page Reset Timers resets the timers displayed in the Connection Info page 3 2 7 Remote Update The remote update section contains the ability to update 2 types of files ...

Page 27: ...re version then update the recent modem table Firmware this is the firmware of the Wi REACH Classic product It is a file with an imz extension Firmware update process is as follows 1 Unzip the firmware file can be downloaded from Connect One s web site and save i2128dxxxxxxWRCH imz to your computer where you will be able to retrieve it later on 2 Make sure Wi REACH is OFF and the modem is NOT inse...

Page 28: ... After a few seconds you should see Firmware x xx xxx upload is complete Configuration site is down 9 Wait about 15 seconds and refresh the web page to re connect to Wi REACH management website http 192 168 0 1 3 2 8 Administration The Admin page shows ...

Page 29: ...Keep Alive is a term used for making sure the modem stays connected to the cellular provider all the time Providers may bring down the connection when there is no traffic so the connection may be considered as on demand instead of always on In most cases Keep Alive is not required but in case it is these settings will allow to Enable or Disable this capability The Keep Alive function is implemente...

Page 30: ...ion Log This logging facility is used in case there are problems in modem connection or if the modem is not recognized by Wi REACH Classic Selecting Create Modem LOG initiates a logging process beginning with a reset of Wi REACH Classic and several minutes of log thereafter Once the logging process begins you will see a timer countdown showing how much time is left in the process Once complete you...

Page 31: ...Using Wi REACH Classic Using Wi REACH Classic 31 Save the log file and send to wireach connectone com for analysis with a brief description of your modem and problem ...

Page 32: ...store button pin hole located just to the left of the PWR LED with a paperclip feel the click and keep pressing and then momentarily press the PWR switch 3 Let go of the restore button after about 1 second once you let go the NET LED will start flashing showing the unit has entered restore mode If the NET LED does not flash after you let go repeat the process from step 1 4 When the unit is flashin...

Page 33: ...e then you should look for that name in the list of WiFi networks Using more than 1 Wi REACH Classic Make sure each Wi REACH Classic has a unique SSID If more than one unit with the same SSID will be turned ON in the immediate area you will not be able to know which Wi REACH Classic you are connected to Managing WiFi Users Any user connected to Wi REACH Classic has access to its configuration webs...

Page 34: ...ed at 5V 1A and connects to the Wi REACH Classic at the mini USB connector via the supplied USB double headed cable only 1 USB head needs to be connected to the power adapter The reason for the 2 USB heads on the cable is to enable a connection to 2 USB ports on a laptop computer to charge the Wi REACH Classic from the laptop instead of the power adapter On laptop computers each USB port is limite...

Page 35: ...e much of the power from the power adapter is required by Wi REACH Classic to operate the amount of power supplied to the battery for recharging is much less than when the unit is OFF Note It will take about 4 times as long to recharge the battery during Wi REACH Classic operation than while the Wi REACH Classic is powered OFF It is important to use the power adapter supplied when connecting the u...

Page 36: ...entified as a standard modem and AT Commands can be sent to it Wi REACH Classic contains a long list of supported modems and methodologies for switching composite modems from Mass Storage mode to Modem mode Unfortunately this switching mechanism is not standard among modem manufacturers and therefore support may be added to Wi REACH Classic for newer modems over time If you have a fairly new modem...

Page 37: ...s have a specific APN that needs to be used The best place to get this APN information is from your cellular provider The APN info may also be found within the configuration area of the modem driver you may have installed on a computer The internet is also a good place to look for the APN for your cellular provider you may search by entering your provider s name and the text APN To make this confi...

Page 38: ...s Logging modem connection process Beginning in Wi REACH Classic firmware version 8 08 q15 a logging feature was added to the Admin page whereby a logging process can be initiated to log the modem connection process A log file can then be saved and sent for analysis to wireach connectone com This log file can assist Wi REACH Classic technical support personnel in analyzing a connection problem for...