FIRMWARE UPDATE PROCEDURE FOR ALL MOBILE RADIOS – CS800, CS810, CS810, CS811
Confirm that you have all necessary hardware and software for the firmware update – programming
cables, power supply, FlashBurn2.00_CSI, and the current version of firmware as a binary file (.bin), front
panel updating tool (if necessary) and front panel binary file. Other files may be necessary, such as fixed
voice data (.fv file), or latest CPS for other updates. A good quality power supply is recommended since
radio disconnect during a firmware update will render it unusable until the update can be completed
and may require the radio to be sent in for service.
Test your connection to your computer prior to a firmware update to verify proper operation. Connect
the radio and computer using the programming cable, turn on the radio and listen for the Windows
connection acknowledgement (sound file played on computer), and then use CPS to read data from
radio to confirm proper communications. Save this data as a backup prior to updating. Connect the front
panel cable to the computer and listen for Windows acknowledgement, then verify that it is properly
recognized in the Device Manager as a ‘Prolific USB to Serial’ device under ‘Ports (COM & LPT). Note the
COM port number assigned to the cable. Any connection issues should be resolved prior to continuing.
1.0
Connect the radio to the computer using the USB to DB-15 cable – rear of radio (if not already done)
2.0
Open FlashBurn2.00_CSI
2.1
FlashBurn will indicate ‘No device detected!’
2.2
Click ‘Select(*.bin)’ and navigate to firmware version to be uploaded
3.0
While holding P1 key, turn on radio
3.1
Computer will play connection sound
3.2
LED will flash R-G and display will show ‘Program Mode’
3.3
FlashBurn will indicate ‘The device has been connected!’
4.0
Click ‘Flash’
4.1
FlashBurn will indicate ‘The program is being upgraded, please wait patiently…’
4.2
Monitor the green progress bar
4.3
When complete, FlashBurn will indicate ‘Data transmitted successfully, Please wait for radio
to reset to confirm successful write!’
4.4
Click OK button (Do not wait for reset)
5.0
Radio will not reset automatically for Mobile units
5.1
Press and hold power key for about 5 seconds to shut down radio
5.2
Press power key to restart radio
5.3
If radio indicates ‘Unprogrammed’, the firmware update has taken the radio from 1K
channels/1K contacts to 2K channels/65K contacts and the code plug needs to be updated.
5.4
In the CPS, select Tools > CPS Data Translate to update the code plug data and then reload
this new file to the radio
5.5
If the screen is blank and the LED flashes R-G-G-Y-Y-Y, the radio requires authorization
5.6
Please follow the Authorization Procedure guidelines in a separate document
6.0
Disconnect the radio from the computer
6.1
If the Channel Voice does not annunciate the channel number, the fixed voice data needs to
be updated (the channel voice will not annunciate if the radio is connected)
