Error Message Resolution Guide
Message
Reason
Solution
Reference Tech Note
User Count Exceeded.\n
Session Ended;
Possible authorization issue.
Verify that you have the correct number of
licenses for the number of Mobile Units you
are using.
---
Primary Unavailable\nTrying
Alternate;
First Host IP address not available trying the
remaining addresses in the Host list.
Verify the host address.
---
APMAC.DAT Error\nSession
Ended;
Access point Media Access Control error.
Most likely a range, access point, radio,
host or network issue. Troubleshoot the
customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
MUIP.DAT Error\nSession
Ended;
Mobile Unit IP Error.
Most likely a Mobile Unit network setting
issue. Troubleshoot the customer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Missing Subnet IP\nSession
Ended;
Mobile Unit IP Netmask Error.
Most likely a Mobile Unit network setting
issue. Troubleshoot the customer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Error Opening File;
File is missing.
Verify that the configuration files are on the
Mobile Unit. Or perhaps there is a
hardware failure.
---
Telnet API\nnot found;
Program files are missing.
Reload program files.
---
Battery Low
Warning\n\nReplace Battery
Soon;
Not enough power to operate the Mobile Unit. Replace the battery with a fully recharged
battery.
---
No Host List.\nPress any
key\nTo Edit Host IP's;
Have not configured your target hosts.
Configure the target host IP addresses.
---
Unable to Allocate\nFont
Memory;
Mobile Unit does not have enough memory to
load the fonts.
Reduce the fonts in use or expand the
memory in the Mobile Unit.
---
Font Loading Error;
Could not load the font.
Ensure that the font is available to load.
---
Supported Equipment Manual
•
June, 2006
4-6
