Connective Touch COMPAD, User Manual Lines

Page 1: ...FLEXI FLEXI GOLD Battery standalone and mains powered USER GUIDELINES ...

Page 2: ...LS OF PERMISSIONS 6 ADMIN Max 1 Admin ComPad 6 USER Max 150 Users Flexi Unit 6 COMPAD MENU 8 ENTER COMPAD MENU 8 ENROL ADMIN 8 DELETE ADMIN 9 ENROL USER 11 GET USERS 13 DISPLAY USERS 14 SEND LIST TO PC 15 DELETE USER 16 DELETE ALL USERS 17 SOFTWARE INSTALLATION 18 USING THE FLEXI UNIT 18 Flexi Flexi Gold and COMPAD user manual ConnectiveTouch com Connective Touch Biometric finger print door lockin...

Page 3: ...ACCESS 19 GETTING OUT SECURE AREA 19 MAINTENANCE 20 CHANGE ALKALINE BATTERIES 20 FLEXI 20 ComPad 20 FINGERPRINT SENSOR 20 APPENDIX 21 TROUBLESHOOTING 21 FLEXI UNIT BEEPS INTERMITTENLY 21 ENROLMENT UNSUCCESSFUL 21 UNRECOGNIZED ENROLLED USER 21 FREE HANDLE UPON RECOGNITION 22 ComPad DOES NOT SWITCH ON 22 ...

Page 4: ...s accessed with one password at Administrator level Default password 1111 can then enrol 5 System Supervisors whose names are stored in permanent memory of the ComPad See LEVELS OF PERMISSIONS page 6 The Flexi unit enters a sleep state to conserve battery life Upon sensing a finger placed in the sensor area the unit wakes and enters the scanning and print matching stages LED s surrounding the sens...

Page 5: ...ose areas Fingerprint readers are not waterproof USE OF SENSOR Do not abuse the fingerprint sensor by scratching the surface contacting the sensor s surface with heat pressing excessively hard during placement of fingerprint for verification or use abrasive cleaning products or implements Clean the sensor occasionally with dry wipes to maintain the performance of the sensor COMPLETE PACKAGE 2 COMP...

Page 6: ...nit The level permissions of each user are saved in the Flexi Unit so that can be downloaded to the ComPad TIPS FOR BEST FINGERPRINT ENROLMENT WHAT YOU SHOULD DO Place finger flat on the fingerprint sensor Make sure the finger s midpoint is placed at the centre of the fingerprint sensor WHAT YOU SHOULD NOT DO 4 Plan Side views 3 Plan Side views ...

Page 7: ... from Flexi unit Display USERS downloaded from Flexi unit SEND LIST PC download USERS from ComPad to PC via USB Change ADMIN password Delete all USERS Access secured area USER Max 150 Users Flexi Unit Access secured area FLEXI ENROLLED USERS e g general users clients workers ComPad ADMIN e g senior manager receptionist or security staff landlord ADMIN ADMIN USER1 USER2 USER3 Up to 150 ...

Page 8: ...ess permissions from the Flexi Use GET USERS after to update Changes the ComPad Admin Password Sends enrolled Usernames list from ComPad to the PC software Use GET USERS before to update Shows enrolled Usernames on the screen Use GET USERS before to update Gives access permission to the Admin Deletes Admin details Changes Admin details Transfers enrolled Usernames from Flexi to ComPad Deletes acce...

Page 9: ...ULT PASSWORD 1111 is entered ENROL ADMIN See TIPS FOR BEST FINGERPRINT ENROLLMENT page 4 ENROLLING ADMIN NAME Wait for the next screen PLACE FINGER ON SENSOR Keep finger on the fingerprint sensor PRESS SEND On ComPad Keep finger on the fingerprint sensor SENDING WAIT Keep finger on the fingerprint sensor ENROLLED OK PUSH ANY KEY Enrolment successful move finger away COMPAD MENU ENROL ADMIN Find th...

Page 10: ...ion Note pressing 0 key on the keypad after entering the name will abort the menu if a mistake is made Recommendations It s highly recommended typing NAME SURNAME use abbreviation if too long to identify each USER stored in the lock so that can be removed easily later See the example below Real User name MICHAEL WILLIAMS Too long for ComPad Tips for spelling M WILLIAMS MICHAEL WIL MICHL WILLMS COM...

Page 11: ...k without it To Delete the ADMIN from the lock use the GET USERS option and then the DELETE USER option as described in this document otherwise his her fingerprint will still have access through that door ENT ADMIN PW _ COMPAD MENU ENROL ADMIN NEW ADMIN added successful Type NEW numeric 4 digit Password using the keypad ...

Page 12: ...enu if a mistake is made Recommendations It s highly recommended typing NAME SURNAME use abbreviation if too long to identify each USER stored in the lock so that can be removed easily later See the example below Real User name MICHAEL WILLIAMS Too long for ComPad Tips for registering M WILLIAMS MICHAEL WIL MICHL WILLMS COMPAD MENU ENROL USER ENROLLING USER S NAME Wait for the next screen PLACE FI...

Page 13: ...AND COMPAD USER MANUAL 12 SENDING WAIT Keep finger on the fingerprint sensor ENROLLED OK PUSH ANY KEY Enrolment successful move finger away NO LOCK RESP PRESS ANY KEY If ENROLMENT FAILS this message will be shown in which case try again ...

Page 14: ...ext screen REPLACE OLD YES 1 NO 0 GETTING LIST WAIT Keep finger on FLEXI sensor Max 1 min LIST LOADED PUSH ANY KEY Get USERS successful COMPAD MENU GET USERS Find this option using UP DOWN in COMPAD MENU and press ENTER on keypad Press 1 to get the users from FLEXI to Com Pad or Press 0 to cancel and return PRESS SEND On ComPad Keep finger on FLEXI sensor and Press send PLACE FINGER ON SENSOR Plac...

Page 15: ...ck before the USERs in a specific lock can be viewed or deleted This displays ALL the fingerprints saved in the Lock ADMIN SUPERVISORS and USERS Note if a User is deleted from the Lock it will NOT be deleted from this list until the list has been downloaded again to update it GET USERS SCROLL UP DN SUPRV NAME Find the USER NAMES using the arrow BUTTONS COMPAD MENU DISPLAY USER Find this option usi...

Page 16: ... LIST from the Flexi lock before the USERs in a specific lock can be viewed or deleted The ComPad Print PC software must be installed Connect the ComPad to the USB on the PC with a Mini USB cable Wait for the drivers to be installed Open the ConnectiveTouch ComPad Print software COMPAD MENU SEND LIST PC Find this option using UP DOWN in COMPAD MENU and press ENTER on keypad SENDING LIST WAIT AND T...

Page 17: ...e Lock it will NOT be deleted from this list until the list has been downloaded again using GET USERS option SCROLL UP DN USER S NAME Find the USER S NAME using the arrows DELETED PUSH ANY KEY Press any key Deleted successful COMPAD MENU DELETE USER Find this option using UP DOWN in COMPAD MENU and press ENTER on keypad DELETING USER S NAME Wait for the next screen SENDING WAIT Keep finger on the ...

Page 18: ...s on the finger print sensor Note if ALL Users is deleted from the Lock it will NOT be deleted from this list until the list has been downloaded again to update it GET USERS DEL ALL USRS YES 1 NO 0 Place and Keep an unregistered finger on the FLEXI sensor and press 1 to delete DELETED PUSH ANY KEY Press any key Deleted successful COMPAD MENU DEL ALL USRS Find this option using UP DOWN in COMPAD ME...

Page 19: ...A CD is included to install the install the ConnectiveTouch Print ComPad list software and USB drivers Follow the next steps 1 Open ComPad USB Driver folder 2 Double click on Setup exe file 3 Follow the installation process 4 Open ComPad USB software folder 5 Double click on Setup exe file 6 Choose the installation directory 7 Wait until the installation process finishes 8 Restart the PC 9 ComPad ...

Page 20: ...ED s surrounding the sensor provide visual notification of a failed or successful fingerprint match Step 1 Make sure the handle stays free in a horizontal position Step 2 Place the finger on the fingerprint Flexi sensor Step 3 Keep the finger on until bleep and flashing LED s Note1 Step 4 Push the handle down Note2 Step 5 Push the door and get access to the secure area Note1 If intensive flashing ...

Page 21: ... with care Dispose to proper recycling unit 3 Insert new batteries one by one Make sure they are correctly inserted by checking drawings on the battery holders so as to not damage the Flexi Unit 4 When the last battery is connected the green LEDs will flash 3 times 5 Screw the hatch on ComPad It is recommended that a full set of batteries are stored nearby 2 off AA LR6 which are inserted when the ...

Page 22: ...is clean and dry Make sure the unit awakes by placing an unregistered finger on the Flexi sensor If the LED s are flashing continuously try enrolment again If the LED s are NOT flashing continuously replace batteries and try enrolment again LED s flashing MUST stop while ENROLEMENT PROCCESS If problem persists please contact Technical Support UNRECOGNIZED ENROLLED USER Make sure the finger has bee...

Page 23: ...ew on the outer side of the handle and try recognition again Is the handle at 90 degrees or has someone forced it If the spindle is NOT engaged by the handle any more back up entry must be used by the Euro Profile Cylinder KEY Then change the batteries and try again If the problem persists please contact Technical Support ComPad DOES NOT SWITCH ON Make sure the I O Button is being pressed and held...

Page 24: ... advice they receive The help desk provides both technical support and warranty advice working in conjunction with you and our approved Connective Touch support and installation teams We are available from 8 30am to 6 00pm Monday to Friday You can email at any time technicalsupport connectivetouch com and a response will be made within 24 hours Alpha Bio Technologies Inc Canada c o Connective Touc...