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13. Troubleshooting
With this weather station, you purchased a product built to the state of the art and operationally safe. Nevertheless,
problems or errors may occur. The following contains descriptions for the removal of possible interference.
No reception of the outdoor sensor signal
• The distance between weather station and outdoor sensor is too large. Change the installation site of the weather
station or outdoor sensor.
• Objects or shielding materials (metallised insulated glass windows, reinforced concrete, etc.) interfere with radio
reception. The weather station is too close to other electronic devices (TV, computer). Change the site of setup of the
weather station.
• The outdoor sensor batteries are weak or flat. Try inserting new batteries in the outdoor sensor. Observe Chapter
12.
• Very low outdoor temperatures (less than -20 °C) decrease battery and in particular rechargeable battery performance.
• Another transmitter on the same or adjacent frequency interferes with the outdoor sensor radio signal. It may be
helpful to reduce the distance between the weather station and outdoor sensor.
No DCF Reception
• The outdoor sensor is installed close to other electronic devices or close to electrical lines.
Select a different mounting site (observe correct alignment, mark “N” on the wind direction sensor must point North).
• The safety code of the outdoor sensor and weather station do not match. Remove the batteries from the weather
station and the outdoor sensor and proceed as described in chapters 8, b) and c).
• The DCF reception is best at night, when there are least interferences by electronic devices (e.g. TVs or computers
are off).
Just wait for the next day; the weather station should display the DCF time and date then.
• If you operate the outdoor sensor in a building for test purposes (e.g. at initial commissioning), place the outdoor
sensor close to a window and as far away as possible from electronic devices, cables, power outlets, metal parts,
etc., since the DCF receiver is integrated in the outdoor sensor.
