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NOTIFICATION DOTS (APP BADGES)

Some apps can display a dot or a number to indicate that they have new or 
unhandled notifications. The indications appear on the app icons on both the 
home screen and the app list screen.
Press and hold an app icon with a notification dot to preview its new 
notifications without going to the notification panel. 

To turn on/off notification dots for all apps:

Press and hold on a blank area of the home screen and tap 

Settings 

Home 

screen badge app icon 

On/Off

.

To turn on/off notification dots for specific apps:

1.  Swipe up on the home screen and tap 

Settings

 > 

Apps & notifications

 > 

Notifications

 > 

Advanced

.

2.  Switch on 

Allow notification dots

.

3.  Tap the 

Back Key

 and tap 

SEE ALL [number] APPS

.

4.  Tap the app you want to customize and tap 

Notifications

 > 

Advanced

 > 

Allow notification dot

.

KNOWING THE BASICS

ENTERING TEXT

You can enter text using the on-screen keyboard. Some apps open it 
automatically. In others, you open it by tapping where you want to type. You 
can tap the 

Back Key

 to hide the on-screen keyboard. You can also enter text 

by speaking with the voice typing feature.

Enabling or Disabling Input Methods

1.  Swipe up on the home screen and tap 

Settings

 > 

System

 > 

Languages & 

input 

Virtual keyboard 

Manage

 

keyboards

.

2.  Tap a keyboard in the list to enable/disable it as an option for entering text.

NOTE: 

Some default input methods may not be disabled.

Gboard

The Gboard provides a layout similar to a computer keyboard. When screen 
auto-rotation is enabled, turn the phone sideways and the keyboard will 
change from portrait to landscape. The landscape keyboard is not supported 
in all applications.

KNOWING THE BASICS

Summary of Contents for ZMAX 10

Page 1: ...1 Consumer Cellular ZMAX 10 USER GUIDE ...

Page 2: ... at ConsumerCellular com Help Call us at 800 686 4460 TABLE OF CONTENTS Getting Started 10 Installing a microSDXC Card 10 Charging the Battery 11 Extending the Battery Life 12 Powering Your Phone On Off 12 Setting Up Your Phone for the First Time 12 Locking Unlocking the Phone 13 Using the Touch Screen 14 Getting to Know Your Phone 15 Key Functions 17 Getting to Know the Home Screen 18 Personalizi...

Page 3: ...otification Dots App Badges 36 Entering Text 37 Editing Text 40 Opening and Switching Apps 41 Uninstalling an App 42 Connecting to Networks and Devices 43 Connecting to Mobile Networks 43 Connecting to Wi Fi 44 Connecting to Bluetooth Devices 47 Connecting to Your Computer via USB 49 Using the microSDXC Card as Portable or Device Storage 50 Sharing Your Mobile Data Connection 53 Connecting to Virt...

Page 4: ... Account 80 Checking Your Emails 80 Writing and Sending an Email 81 Responding to an Email 82 Editing or Removing an Email Account 83 Changing General Email Settings 83 Messages 84 Opening the Messages Screen 84 Sending a Message 84 Replying to a Message 86 Forwarding a Message 86 More Message Options 87 Web Browser 88 Opening the Browser 88 Using Multiple Browser Tabs 88 Downloading Files 89 Chan...

Page 5: ...oice Recorder 103 Recording a Voice Memo 103 Playing a Voice Memo 103 Trimming a Voice Memo 104 More Apps 105 Calculator 105 Clock 105 File Manager 106 Google Apps 107 Google Play Store 109 Browsing and Searching for Apps 109 Downloading and Installing Apps 109 Creating a Payment Method 110 Managing Your Downloaded Apps 111 Settings 112 Network Internet 112 Connected Devices 114 Apps Notifications...

Page 6: ...ne Software 126 Troubleshooting 127 For Your Safety 132 General Safety 132 FCC RF Exposure Information SAR 133 FCC Regulations 134 Hearing Aid Compatibility HAC Regulations for Mobile Phones 135 Distractions 137 Product Handling 138 Electrical Safety 142 CTIA Requirements 143 Radio Frequency Interference 144 Explosive Environments 146 Specifications 147 Support 148 Warranty 149 ...

Page 7: ...you may be unable to power on the phone even when it is being charged In this case try again after charging the phone for at least 20 minutes Contact customer service if you still cannot power on the phone after prolonged charging GETTING STARTED INSTALLING A microSDXC CARD The microSDXC card can be installed and removed while the phone is turned on Unmount the microSDXC card before removing it 1 ...

Page 8: ...n a PIN or a password as the screen lock see Personalizing Protecting Your Phone With a Screen Lock or registered your fingerprint see Personalizing Using Your Fingerprint you ll need to draw the pattern enter the PIN password or touch the fingerprint sensor to unlock the phone GETTING STARTED EXTENDING THE BATTERY LIFE Active applications screen brightness levels Bluetooth and Wi Fi usage and loc...

Page 9: ... or horizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position Pinch In some apps such as Maps and Photos you can zoom in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom i...

Page 10: ...reen from any application or screen Press and hold to use the Google Assistant Recent Apps Key Tap to view recently used apps Double tap to switch to the most recent app Back Key Tap to go to the previous screen Volume Key Press or hold to turn the volume up or down GETTING STARTED Microphone Flash Microphone Speaker Back Cameras 3 5mm Headset Jack Fingerprint Sensor GETTING STARTED ...

Page 11: ... the item on the new panel To delete a home screen panel Remove all shortcuts folders and widgets from a panel see Knowing the Basics Managing Shortcuts and Widgets Removing Shortcuts or Widgets and the panel is deleted automatically GETTING STARTED GETTING TO KNOW THE HOME SCREEN The home screen is the starting point for your phone s applications functions and menus You can customize your home sc...

Page 12: ...nced 2 In the Other sounds and vibrations section tap the switch beside each option to turn it on or off PERSONALIZING PERSONALIZING CHANGING THE SYSTEM LANGUAGE 1 Swipe up on the home screen and tap Settings System Languages input Languages The first language in the list is the default system language 2 Tap Add a language to add another language to the list 3 To change the system language press a...

Page 13: ...nts Restrict notifications Set limits for notifications You can forbid sound or visuals or customize more restrictions PERSONALIZING ADJUSTING VOLUMES 1 Swipe up on the home screen and tap Settings Sound 2 Drag the sliders below Media volume Ring volume Alarm volume Notification volume and Call volume to adjust the volume for each type of audio NOTE You can adjust the media volume by pressing the ...

Page 14: ... PIN or Password lock select how you would like notifications and their contents to show when the phone is locked and then tap Done PERSONALIZING Default duration You can set a default duration for turning off Do Not Disturb mode Schedules Use schedules to turn on off Do Not Disturb mode automatically Tap an existing schedule to use it or next to it edit or delete it You can also tap Add more to c...

Page 15: ...s been registered PERSONALIZING NOTES Screen lock options are listed in the approximate order of the strength of their security starting with None and Swipe which provide no security A pattern provides minimal security although it can be more convenient than the stronger options Remember the pattern PIN or password you set Otherwise you may have to contact customer service to upgrade the phone sof...

Page 16: ...ap the fingerprint sensor to open the app when the screen is off or locked NOTE You can also tap the fingerprint sensor with any finger registered or not to take photos or answer calls Open Settings Security Fingerprint Take photo Answer call to turn on or off these features KNOWING THE BASICS PHONE STATUS ICONS The status bar at the top of the home screen provides phone and service status icons o...

Page 17: ...ifications The notification panel also supports expandable notifications that let you perform additional actions right from the notification itself To respond to a notification tap it Slide down with one finger to expand certain notifications You can also tap to expand or collapse them To remove a notification swipe it left or right To remove all nonpersistent notifications tap CLEAR ALL below all...

Page 18: ...to hide it In the HOLD AND DRAG TO ADD TILES section drag a tile up to show it in the Quick Settings panel NOTE On the Quick Settings panel tap at the bottom to access the Settings menu KNOWING THE BASICS MANAGING SHORTCUTS AND WIDGETS Adding Shortcuts and Widgets 1 Swipe up on the home screen to view apps Or to add widgets press and hold an empty area of the home screen and tap Add a widget 2 Sli...

Page 19: ...der REARRANGING THE PRIMARY SHORTCUTS The home screen includes a customizable primary shortcuts area at the bottom of all home screens You can keep up to five items in the primary shortcuts area Drag shortcuts or folders in or out of the area to rearrange them KNOWING THE BASICS USING APP SHORTCUTS The app shortcuts feature allows you to quickly access typical app functions from the home screen an...

Page 20: ...4 Tap the app you want to customize and tap Notifications Advanced Allow notification dot KNOWING THE BASICS ENTERING TEXT You can enter text using the on screen keyboard Some apps open it automatically In others you open it by tapping where you want to type You can tap the Back Key to hide the on screen keyboard You can also enter text by speaking with the voice typing feature Enabling or Disabli...

Page 21: ...ller keyboard for easier one handed typing Tap to switch to the right hand or left hand keyboard respectively Tap or to resize the keyboard or switch back to the full sized keyboard Tap above the keys to show or hide more options such as stickers GIFs clipboard theme translation search and more KNOWING THE BASICS Gesture Typing The Gboard supports the gesture typing feature You can use this featur...

Page 22: ...t text Press and hold or double tap within the text The nearest word will be highlighted with a tab at each end of the selection Drag the tabs to change the selection Tap Select all or Select all to select all the text KNOWING THE BASICS Cut or copy Select the text you want to manipulate Then tap Cut or Copy to cut or copy the text to the clipboard Replace text with the clipboard text Select the t...

Page 23: ...ta to enable or disable mobile data use To get data services when roaming 1 Swipe up on the home screen and tap Settings Network internet Mobile network 2 Tap Roaming to enable or disable international data roaming NOTE Data roaming may incur significant roaming charges Selecting Preferred Network Type 1 Swipe up on the home screen and tap Settings Network internet Mobile network Advanced Preferre...

Page 24: ... of Open Networks 1 Swipe up on the home screen and tap Settings Network internet Wi Fi Wi Fi preferences 2 Touch Open network notification if it is turned off When Wi Fi is on you receive notifications in the status bar when your phone detects a high quality open Wi Fi network Switch off this option to turn off notifications Adding a Wi Fi Network You can add a Wi Fi network if the network does n...

Page 25: ...dress IP address Check the phone s IP address CONNECTING TO NETWORKS AND DEVICES CONNECTING TO BLUETOOTH DEVICES Bluetooth is a short range wireless communication technology Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 30 feet 10 meters The Bluetooth devices must be paired before the communication is performed Turning Bluetooth ...

Page 26: ...ooth on 2 Swipe up on the home screen and tap Settings Connected devices 3 In the list of paired devices tap beside the Bluetooth device you want to forget 4 Tap FORGET FORGET DEVICE CONNECTING TO NETWORKS AND DEVICES CONNECTING TO YOUR COMPUTER VIA USB You can connect your phone to a computer with a USB cable and transfer music pictures and other files between the devices Your phone stores these ...

Page 27: ...storage section CONNECTING TO NETWORKS AND DEVICES 3 Tap Format FORMAT SD CARD CAUTION The formatting procedure erases all the data on the microSDXC card after which the files CANNOT be retrieved Setting Up the microSDXC Card as Device Storage If you need your microSDXC card to store large applications games and their data you can format it and use it as extra phone storage CAUTION With this optio...

Page 28: ...Device storage CONNECTING TO NETWORKS AND DEVICES 3 Tap Format as portable FORMAT CAUTION The formatting procedure erases all the data on the microSDXC card after which the files CANNOT be retrieved SHARING YOUR MOBILE DATA CONNECTION You can share your phone s data capabilities through tethering or by activating the Wi Fi hotspot feature to create a mobile hotspot NOTE The functions below may inc...

Page 29: ...an use credential storage VPN Adding a VPN 1 Swipe up on the home screen and tap Settings Network internet Advanced VPN 2 Tap and enter the VPN name 3 Enter the server address and other information provided by your network administrator Swipe up and check Show advanced options to fill out additional details 4 Tap SAVE The VPN is added to the list on the VPN screen Connecting to a VPN 1 Swipe up on...

Page 30: ...followed by the city area code and then the phone number To redial the last call you made tap when the phone number field of the dialpad is empty to re enter the number Then tap again Ending a Call During a call tap on the screen ANSWERING OR REJECTING VOICE CALLS When you receive a voice call the Incoming call screen opens displaying the Caller ID or the information about the caller that you ve e...

Page 31: ... default mode for outgoing calls You can choose to place all outgoing calls automatically as long as the network is available or choose manually each time before placing the call PHONE CALLS Placing a RTT Call When the RTT operation mode is set as Always visible you can place a RTT call directly 1 Enter the phone number with the dialpad as usual 2 Tap 3 If RTT on Outgoing Call is set as Manual tap...

Page 32: ...he call history 2 Tap a number that you had a RTT call with 3 Tap Call details 4 In the list of call history with this number tap to check the transcript during that RTT call Taking Other Actions on a Call History Entry 1 Open the call history 2 Tap a listing and then tap an option You can Tap Send a message to write a message to the number Tap Block number BLOCK and you will no longer receive cal...

Page 33: ... the call on hold Tap Add to make another call separately from the first call which is put on hold Tap Contacts to go to contacts Tap Keypad to switch to the keypad when you need to enter a code for example the PIN for your voicemail during the call Tap Mute to mute or unmute the microphone Tap Speaker to turn the speakerphone on or off WARNING Because of higher volume levels do not place the phon...

Page 34: ...n two calls During voice calls tap Swap During RTT calls tap Swap PHONE CALLS Setting Up a Conference Call With this feature you can talk to two people at the same time 1 Place the first call 2 Once you have established the connection tap Add and dial the second number or answer the second call and put the first on hold 3 When you re connected to both parties tap Merge If one of the people you cal...

Page 35: ...Tap a speed dial entry 3 Tap a contact from the contact list PHONE CALLS Editing Quick Response to Rejected Callers 1 Tap the Home Key Settings Quick responses 2 Tap a text message to edit it 3 Tap OK to save the message Using Fixed Dialing Numbers Fixed Dialing Numbers FDN allows you to restrict outgoing calls to a limited set of phone numbers 1 Tap the Home Key Settings Call settings 2 Tap Fixed...

Page 36: ...ure Setting Caller ID Choose whether your number is displayed when someone receives your outgoing call PHONE CALLS 1 Tap the Home Key Settings Call settings Additional settings 2 Tap Caller ID and select an option Setting Call Blocking You can add numbers to a blacklist to filter out calls and messages from these numbers 1 Tap the Home Key Settings Blocked numbers 2 Switch on Unknown to block call...

Page 37: ... You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing To see your contacts tap the Home Key ADDING A NEW CONTACT 1 Tap the Home Key 2 If you have added a web account that support contact syncing tap Saving to and select an account for the contact Contacts can be synced automatically with your online account ...

Page 38: ...rnal storage if needed to find your vCard file s Exporting Contacts to the nano SIM Card 1 Tap the Home Key Settings Export Export to SIM card 2 Tap the contacts you need and then tap NOTE If the nano SIM card is full you cannot export contacts to the card CONTACTS Exporting Contacts to the Phone Storage or microSDXC Card 1 Tap the Home Key Settings Export Export to vcf file 2 Tap and select direc...

Page 39: ... Tap a label and then tap Delete label 3 If prompted tap OK While the label is deleted the contacts are not CONTACTS Editing a Group 1 Tap the Home Key 2 Tap a label and then tap Remove contacts or Rename label 3 Tap to remove the corresponding contact from the label or edit the label name and tap OK SEARCHING FOR A CONTACT 1 Tap the Home Key 2 Tap to search 3 Input the contact name or any informa...

Page 40: ...ts As your phone synchronizes with multiple online accounts you may see duplicate entries for the same contact You can merge all the separate information of the same person into one entry in the Contacts list 1 Tap the Home Key 2 Press and hold a contact to select it 3 Tap the duplicate contacts to select them 4 Tap Link LINK CONTACTS Separating Contact Information If contact information from diff...

Page 41: ...3 Tap REMOVE ACCOUNT REMOVE ACCOUNT CONFIGURING ACCOUNT SYNC Configuring Auto Sync Setting 1 Swipe up on the home screen and tap Settings Accounts 2 Switch Automatically sync data on or off 3 Tap OK When automatic sync is turned on changes you make to information on your phone or on the web are automatically synced with each other When automatic sync is turned off you need to sync manually to coll...

Page 42: ...ed different accounts tap the account icon on the right side of the search box at the top to switch accounts Your phone can automatically check for new emails at the interval you set when setting up the account You can also check new emails manually by swiping down on the message list NOTE You can adjust the frequency your phone checks for new emails Tap Settings the account name Sync frequency an...

Page 43: ... instance the inbox slide a message left or right to delete it or tap the sender icons beside the message s and then tap GMAIL NOTE If you accidentally delete an email tap Undo to retrieve it EDITING OR REMOVING AN EMAIL ACCOUNT Editing an Email Account You can change a number of settings for an account including how often the phone checks for email how you re notified of new mails your email sign...

Page 44: ...r contact names Then tap 3 Tap the Text message field and enter the message text You can tap to add emoji to the text 4 If you want to send a multimedia message tap to add GIFs stickers location audio contacts or other files to the message Tap to select pictures or videos from Gallery or shoot new photos videos NOTE To capture a new photo tap to switch between the front and the back cameras and ta...

Page 45: ...an existing thread to forward the message to the corresponding number Or tap New message if you want to send the message to someone else and enter the recipient in the To field 5 Edit the content if needed 6 Tap MESSAGES MORE MESSAGE OPTIONS On the Messages screen press and hold a thread and the following options are available Tap to hide the thread to your archives You can tap Archived from the M...

Page 46: ...h between them freely Opening a New Browser Tab Tap New tab A new browser tab opens Switching Between Browser Tabs 1 Tap at the top of the screen The number in the icon indicates the number of currently opened tabs 2 Swipe vertically to scroll through the list of opened web pages 3 Tap the tab you want to open NOTE Swipe a tab horizontally or tap to close the browser tab DOWNLOADING FILES 1 Press ...

Page 47: ...e In PHOTO auto camera mode when you tap the screen to focus the exposure bar appears beside the focus point You can drag up or down to adjust the exposure Capture a photo Adjust the focus point Scroll to switch mode View your photos and videos Turn HDR on off Change the flash setting Change beauty settings Select a filter Adjust the exposure Switch between the front and back cameras Change the ca...

Page 48: ...t before and during recording 3 Tap to start recording You can tap or to pause or resume recording CAMERA NOTE While recording is in progress you can tap to save the frame as a photo 4 Tap to stop recording NOTES You can tap the screen to change the focus point during recording Press and hold the focus point to lock the focus Whenever you tap the screen you can drag up or down beside the focus poi...

Page 49: ... photo composition Gradienter Enable or disable the level guide Volume key Assign the function of the Volume Key for the Camera app Take photo Zoom or Volume CAMERA Option for panorama mode back camera Volume key Assign the function of the Volume Key for the Camera app Take photo Zoom or Volume Options for portrait and bokeh modes back camera Timer Set a time delay before the camera takes a pictur...

Page 50: ...ong in the music library to listen to it The following playback screen will appear Playback controls Skip songs or pause and resume playback Drag the slider to jump to any part of the song Check the current playlist and toggle shuffle and repeat Album artwork if available Return to the library Access additional options Switch to landscape display MANAGING PLAYLISTS Create playlists to organize you...

Page 51: ...deo and audio or carry out other operations Shrink the video to a small window above other apps Playback control Skip videos or pause and resume playback Drag the slider to jump to any part of the video Take a video screenshot saves as a photo Share delete or trim the video check file details or configure player settings Fit the video to the screen or stretch it to full screen Hide video playback ...

Page 52: ... new video name and tap OK VIDEO FM RADIO With the FM radio you can search for radio channels listen to them and save them on your phone Note that the quality of the radio reception depends on the coverage of the radio stations in your area A wired headset works as an antenna so always connect a headset when using the FM radio SCANNING AND SAVING CHANNELS 1 Swipe up on the home screen and tap FM R...

Page 53: ...d tap Voice Recorder 2 Tap to select the audio format of the recording 3 Tap to start recording During recording you can Tap to pause and to continue recording Tap or to add a photo tag or empty tag to the recording NOTE If ringtone and notification sounds are enabled before the recording they will be temporarily turned off during it to avoid interference Your phone will still vibrate for calls an...

Page 54: ... see more calculator options swipe left while holding the phone in portrait view or turn the phone to landscape view CLOCK Swipe up on the home screen and tap Clock The Clock app allows you to check local time in places around the world set alarms and use timers Setting a New Alarm 1 Open the Clock app and tap 2 Tap a default alarm to configure it or tap at the bottom of the screen to create a new...

Page 55: ...or SD card to browse folders and files on the phone storage or the microSDXC card MORE APPS Tap folders and files to open them Press and hold a folder or file and then tap to access options such as Copy Move Rename and Compress To copy or move an item navigate to a new location within File Manager and tap PASTE Tap to search for a file or folder by name Tap to create a new folder in the current di...

Page 56: ...ts on your phone or from your YouTube Music account MORE APPS GOOGLE PLAY STORE From the home screen tap Play Store You can buy or rent music books movies apps and download them to your phone NOTE The content you can access in the Google Play store depends on your region BROWSING AND SEARCHING FOR APPS You can browse apps by category Tap a top level category such as Apps and tap an app from any su...

Page 57: ...ter your billing information to set up a payment method WARNING When you ve used a payment method once to purchase items from the Play Store app the phone remembers your password so you don t need to enter it the next time For this reason you should secure your phone to prevent others from using it without your permission GOOGLE PLAY STORE MANAGING YOUR DOWNLOADED APPS After you ve downloaded and ...

Page 58: ...gs and tap Network internet Data usage to check and manage mobile data use You can view Wi Fi usage as well Data Saver Enable or disable Data Saver which prevents apps from using mobile data in the background Apps you re currently using can access data but may do so less frequently when Data saver is enabled You can tap Unrestricted data to allow some apps to always have data connection access eve...

Page 59: ...ions see Connecting to Networks and Devices Connecting to Bluetooth Devices SETTINGS When your phone is connected to a computer via USB you can also tap Connected devices USB to manage the USB connection mode see Connecting to Networks and Devices Connecting to Your Computer via USB APPS NOTIFICATIONS App Info Open Settings and tap Apps notifications to see recently opened apps Tap SEE ALL number ...

Page 60: ...on SETTINGS Scheduled power On Off Set the day and time when the phone automatically powers on or off Tap the switches on the right to turn the features on or off DISPLAY Open Settings and tap Display to configure the following options Brightness level Set the brightness of the display Adaptive brightness Automatically adjust screen brightness and learn your preferences Dark theme Switch the displ...

Page 61: ...m Sounds On Off STORAGE Open Settings and tap Storage to view the memory information of the internal phone storage and the microSDXC card if one is installed SETTINGS Saving location Tap Phone or SD card to select the default location for new data such as recorded voice memos Device storage Tap Internal shared storage to get a detailed breakdown of space usage by type Tap FREE UP SPACE to remove f...

Page 62: ... This option is available when a Pattern PIN or Password lock is set SETTINGS Fingerprint Enable the touch control functions of the fingerprint sensor Register up to 5 fingerprints for unlocking the phone or opening bound apps see Personalizing Using Your Fingerprint Smart Lock Keeps the phone unlocked when it is connected to trusted devices in trusted places when recognizing a trusted face or voi...

Page 63: ...d time on your phone and apps Dashboard Check the screen time number of notifications and opened times of each app You can set daily timers for the most used apps to SETTINGS prevent overindulgence see Settings Apps Notifications Screen Time Wind Down Schedule Grayscale and Do Not Disturb mode to help you get ready for sleep REDUCE INTERRUPTIONS Manage app notifications and Do Not Disturb settings...

Page 64: ...izer Date Time Open Settings and tap System Date time to set date time time zone and time format see Personalizing Setting the Date and Time Downloads Open Settings and tap System Downloads to check files you have downloaded using apps such as Gmail Tap a file to open it press and hold for multi selection for sharing and deletion SETTINGS Backup Open Settings and tap System Backup to back up your ...

Page 65: ... can refer to the chart below If your particular problem cannot be resolved using the information in the chart contact customer support at 800 686 4460 Problem Possible causes Possible solution Poor reception The network signal is too weak at your current location for example in a basement or near a tall building because wireless transmissions cannot effectively reach it Move to a location where t...

Page 66: ...id extreme temperatures Poor contact between the battery and charger Check all connectors to ensure that all connections have been properly made TROUBLESHOOTING Problem Possible causes Possible solution Shortened standby time The standby time is related to Consumer Cellular system configuration The same phone used with different service providers systems will not provide exactly the same length of...

Page 67: ...e Fixed Dialing Numbers feature Disable this feature See Phone Calls Adjusting Your Call Settings Using Fixed Dialing Numbers TROUBLESHOOTING Problem Possible causes Possible solution Unable to connect to the network The nano SIM card is invalid Call customer support at 800 686 4460 You are not within the network s service area Check the service area with Consumer Cellular Poor signal Move to an o...

Page 68: ...device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure in usage against the head with no separation and near the body with the separation of 0 4 inches 10 mm Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum valu...

Page 69: ...n a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with FOR YOUR SAFETY the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television ...

Page 70: ...if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or phone retailer M Ratings Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled M4...

Page 71: ... Do not attempt to disassemble your phone or its accessories only authorized personnel can do so Do not place your phone inside or near heating equipment or high pressure containers such as water heaters microwave ovens or hot cooking utensils Otherwise your phone may be damaged Please check local regulations for disposal of electronic products Do not carry your phone in your back pocket as it cou...

Page 72: ...lose to your phone for a long time Electrostatic Discharge ESD Do not touch the metallic connectors of the nano SIM card and the microSDXC card FOR YOUR SAFETY Antenna Do not touch the antenna unnecessarily Normal Use Position When placing or receiving a phone call hold your phone to your ear with the bottom toward your mouth Air Bags Do not place your phone in the area over an air bag or in the a...

Page 73: ...ged Products Do not attempt to disassemble the phone or its accessories Only qualified personnel can service or repair the phone or its accessories If your phone or its accessories has been submerged in water punctured or subjected to a severe fall do not use it until you have taken it to be checked at an authorized service center CTIA REQUIREMENTS Do not disassemble or open crush bend or deform p...

Page 74: ...ve this use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket FOR YOUR SAFETY Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby The level of interference will depend on the type of hearing device and the distance from the interference source Increasing the separat...

Page 75: ...wer off two way radios or electronic devices to avoid interfering with blasting operations FOR YOUR SAFETY SPECIFICATIONS Handset specifications are shown in the following table Operating system Android 10 Network capability 4G LTE GSM UMTS Dimensions 6 47 x 3 02 x 0 354 Weight 6 9 oz Display 6 49 720 x 1560 Camera 16 MP 8 MP 2 MP AF rear facing triple lens 8 MP FF front facing Internal memory 32 ...

Page 76: ...TY This product is guaranteed for a period of 12 months from the date of purchase In the unlikely event of a fault occurring during this period please contact the place of purchase Proof of purchase is required for any service or support needed during the guarantee period This guarantee will not apply to a fault caused by an accident or a similar incident or damage liquid ingress negligence abnorm...

Page 77: ...ogo are trademarks of Consumer Cellular Inc The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks is under license Android is a trademark of Google LLC Wi Fi is a registered trademark of Wi Fi Alliance microSDXC logo is a trademark of SD 3C LLC Other trademarks and trade names are the property of their respective owners ZTE ZMax 10 all...

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