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Chapter3 Warranty
3.1 In normal use, under strict observance of user manual and operation notes, in case of failure,
please contact with our customer service department. Our company has the sales record and
customer archives for each device. The customer has one year free warranty service from the
date of shipping according to the following conditions. To supply all-around and quick
maintenance service for you, please mail the maintenance card to us in time.
3.2 Our company may adopt such ways as guidance, express to company or door-to-door service,
etc. to carry out warranty promise.
3.3 Even in warranty period, the following repairs are charged.
3.3.1 Faults or injuries caused by misuse that not according to user manual and operation notes.
3.3.2 Faults or injuries caused by dropping accidentally after purchase.
3.3.3 Faults or injuries caused by repair, reconstruction, decomposition, etc. not by our company.
3.3.4 Faults or injuries caused by improper storage or force majeure after purchase.
3.3.5 Faults or injuries caused by using improper thermal recording paper.
3.4 The warranty period for accessories and fray parts is half a year. Power cable, recording
paper, operation manual and packing material are excluded.
3.5 Our company is not responsible for the faults of other connected devices caused by the faults
of this device directly or indirectly.
3.6 The warranty will be canceled if we find the protection label has been destroyed.
3.7 For charged maintenance beyond warranty period, our company advises to continue using
"Maintenance contract regulation". Please refer to our customer service department for details.