D-8
Appendix D --- Error codes
System Error:
100-4013x
Description
:
Unable to calibrate a Camera / CIS element
Corrective Action.
Try the following:
■
Check the Switch Mode Power Supply
■
Check that all the cables are connected correctly to the Cameras Boards / CIS controller
board.
■
Run SCANtest, test 9 see Appendix A
■
Replace the CIS Element
■
If CIS element 1&2 or 3& or 5&6 is affected replace CIS Unit
■
Run SCANtest, test 9 See Appendix A
■
Replace the Scanner Controller SUI
System Error:
100-4025x
Description:
Camera Board / CIS Controller board not found.
Corrective Action.
Try the following:
■
Run SCANtest, test 9 to verify the error.
■
Check that all the cables are connected correctly.
■
Run SCANtest, test 9 and check the light profiles See Appendix A
■
Run the Scanner Maintenance
■
Replace the CIS Element
■
If CIS element 1&2 or 3& or 5&6 is affected replace CIS Unit
System Error:
100-50088
Description:
Hardware identification error.
Corrective Action.
Try the following:
■
Check that all the cables are connected correctly to the Scanner Controller board SUI.
■
Run Scanner Maintenance.
■
Upgrade the Scanner Firmware.
■
Run SCANtest, test 9 See Appendix A
■
Replace the Scanner Controller SUI
System Error:
100-50089
Description:
Invalid firmware for this type of scanner..
Corrective Action:
Try the following:
■
Please download new firmware
System Error:
100-50090
Description:
SUx, Sector in writable area of FLASH locked
Corrective Action.
Try the following:
■
Please download new firmware
■
Replace the Scanner Controller SUI
