Trouble-Shooting
Problem
Solution
Vacuum Pump is
running, but bag is
not evacuating
If making a bag from a roll, make sure one end of bag is sealed. (See "How
to Make a Bag from a
Food vacuum sealing
Vacuum Sealing Roll" on page 8.)
Check the gaskets make sure there are no foreign objects, dirt or debris on
the upper or lower gasket.
External handheld sealer is connect with appliance , disconnects
it.
Bag is not sealing
properly
Too much liquid in bag: freeze before vacuuming.
To prevent wrinkles in the seal, gently stretch bag flat while inserting bag
into vacuum channel and continue to hold bag until vacuum pump starts.
Unit overheated. Wait several minutes for unit to cool down.
No lights on the
control panel
Make sure unit is plugged in.
Make sure wall outlet is functional.
External Handheld
Sealer not sealing
Ensure zipper is firmly closed. Slide fingers across entire zipper.
Air valve is not on flat surface. Reposition bag so air valve lies flat on counter
with no food under air valve.
Ensure the lid is locked with appliance
Air was removed
from
the bag but now air
has re-entered.
Examine zipper and valve of bag. Food debris in zipper or valve may cause
leakage and allow air to enter.
Sometimes moisture or food material along seal edges of the zipper or
beneath the valve prevents bag from sealing properly. Wipe the inside of
bag around zipper and beneath valve and attempt to reseal.
If you are vacuum packaging sharp food items, bag may have been
punctured. Use a new bag if there is a hole. Cover sharp food items with a
soft cushioning material, such as a paper towel, and reseal.
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