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NOTE: 

The wallbox wiring shown in this document is an example. Your 

wire colors and functions may differ. If you are not sure which wires are 

the Line In/Hot, Neutral, and Earth Ground wires, have a trained electrician 

do the installation.

Prepare each wire. Wire insulation should be stripped back 5/8 of an inch 

from the wire end (see Figure 1).

Figure 1.

 

Strip wire insulation

IMPORTANT! 

Not grounding this product, as described in the section, 

“Warnings and Considerations,” may result in an installation less immune 

to damage caused by electrical disturbances, such as ESD or lightning, 

and may void the warranty.

Identify and connect the keypad wires to the wallbox wires using the wire 

nuts as shown in Figure 2 below.

Figure 2. Keypad wiring

TIP:  

If you are using a Control4 push-on (screwless) faceplate in a multi-

gang installation, attach the black faceplate sub-plate to all of the devices 

that will be installed into the wallbox prior to attaching the devices to the 

wallbox. This will help ensure that all the devices are properly aligned and 

on the same plane after installation.

Fit the wires back into the wallbox. Bend the wires in a zigzag pattern so that 

they easily fold into the wallbox (Figure 3).

Figure 3.

 

 Bend the wires

Align the keypad to the wallbox (the model # label should be at the bottom) 

and fasten it with screws. Tighten the screws until the back side of the yoke 

plate is even with the wall surface, but no further. Overtightening can warp 

the configurable keypad and cause mechanical malfunction.

Install the Top Actuator Bar, Bottom Sensor Bar, and buttons following the 

instructions in the “Button Installation” section below.

Install the Control4 Faceplate following the instructions in the 

Faceplate 

Installation Guide 

or attach a standard Decora-style faceplate

.

Turn on power at the circuit breaker or replace the fuse                             from 

the fuse box.

Button installation

For information about how to install or remove the buttons on the configurable 

keypad, see the 

Keypad Buttons Installation Guide

.

Operation and configuration

On initial power up, all status LEDs on the keypad will illuminate green indicating 

that the device has power. Until the keypad has been configured into a Control4 

system, it will not control any loads. To set up this keypad for use with a Control4 

system, refer to the 

Composer Pro User Guide

Button tap sequences

The button tap sequences are defined in the table below. Button tap sequences 

that require a single (1) button should use the top-most button installed on the 

keypad. Button tap sequences requiring two (2) buttons should use the top-most 

and bottom-most buttons installed on the keypad.

Function

Button sequence

Identify

4

Zigbee channel

7

Reboot

15

Factory reset

9-4-9

Leave mesh and reset

13-4-13

Troubleshooting

If the LEDs do not light up indicating that the keypad is receiving power:

:

• 

Ensure circuit breaker is not turned OFF or tripped.

• 

Check for proper wiring (see Step 2 in “Installation Instructions”).

Care and cleaning

• 

Do NOT paint the keypad or its wall plate.

• 

Do NOT use any chemical cleaners to clean the keypad.

• 

Clean surface of the keypad with a soft damp cloth as needed.

Warranty and legal notices

Find details of the product’s Limited Warranty at 

snapav.com/warranty

 or request 

a paper copy from Customer Service at 

866.424.4489

. Find other legal resources, 

such as regulatory notices and patent information, at 

snapav.com/legal

.

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