TROUBLE SHOOTING
17
*Please Note:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones, wireless
stereo headphones and baby monitors. It is possible that these devices could cause a degree of interference such as to greatly reduce
the range of the transmitter. In such an instance please contact your B&D dealer for an alternative frequency replacement kit. As this
is not a warrantable situation but an environmental issue charges may apply for the changeover.
SYMPTOM
POSSIBLE CAUSE
REMEDY
Door will not operate.
Mains power not switched on.
Door is obstructed.
Door is locked or motor jammed.
Door tracks/hardware damaged.
Switch on mains power.
Remove obstruction.
Unlock door or remove jam.
Door requires service/repair by qualified
technician.
Door starts to close but automatically
reverses to open position.
Adverse weather conditions (wind or cold)
causing door to stiffen and become tight in
the tracks.
Possible obstruction in the doorway.
Increase force margin setting See Step 8.3
on page 13. Or re-calculate force margin.
See Step 8.6 on page 13.
Remove obstruction.
Door operates from drive unit (OPERATE)
button but not from transmitter.*
See note.
Transmitter code not stored in memory.
Flat Battery.
Code transmitter in to openers memory.
Refer Step 9.1 on page 14.
Replace battery.
Door will not open or close fully.
Door limits position need to be reset.
Reset limits position. See Page 12.
Door is overshooting or not reaching limits.
Datum position not set correctly.
Reset datum position. See Step 6.1 Page 11.
Door not working with PE installed.
PE Beam or wiring faulty
PE Beam not aligned correctly.
PE Beam is obstructed.
Door obstructed when closing.
Repair PE Beam or replace wiring.
Re-align optics. See PE Instructions.
Remove obstruction from the path of PE.
Remove obstruction.
DATE
MAINTENANCE PERFORMED BY
SIGNATURE
AMOUNT
INV. No.
Please Note:
Failure to maintain your garage door may void the warranty for your garage door opener.
Cannot set limits.
Datum position not set correctly.
Set datum position. See Step 6.1 Page 11.
©Copyright 2006 B&D Doors
