LIMITED WARRANTY
This limited warranty is extended to the original purchaser/user and cannot be transferred.
The Shower/Commode Chair frame is warranted for 2 years against defects in material and
workmanship. All other components are warranted for 1 year against defects in material
and workmanship.
Defective parts will be repaired or replaced by the company or its appointed agent. The
warranty does not cover damage caused by misuse or negligence, nor does it cover
defects or damages by use of unauthorized parts or service by an unauthorized person.
This warranty gives you specific legal rights, and you may also have other rights that vary
from state to state.
Do not return merchandise without prior authorization. All correspondence relating to this
warranty must indicate Model number and Serial number and be addressed to:
ConvaQuip Ind., Inc.
P.O. Box 3417
Abilene, TX 79604
NOTICE
FREIGHT DAMAGE -
The carrier who delivers merchandise to your door is responsible for
loss and damages. Acceptance of the shipment by you is acknowledgment that all articles
delivered were in good condition and properly packed. Therefore, all claims for loss or
damage must be filed immediately with the freight carrier. Then notify us. We will mark our
records accordingly. After settling claim, damaged merchandise will be picked up by the
freight carrier and returned. Should you need assistance with the claim, call our customer
service at 800-637-8436
RETURN GOODS -
Within 60 days from date of purchase returns will be subject to a
handling and re-stocking charge plus any additional costs resulting from damage or use.
After 60 days from date of purchase: ConvaQuip Inc. reserves the right to not accept return
goods for any reason. If accepted, the amount of credit will be at the discretion of
ConvaQuip Inc. Returned merchandise without prior authorization will not be accepted
.
