5. Damage to the internal pins of the CF card slots, which can be caused by jamming the CF
cards into the slot or applying excess pressure on either side of the CF card during insertion.
6. Damage to any of the connectors caused by rough handling. Note that the HDMI ports are
non-locking ports. If using in a portable application, you will need to secure the connectors
(such as with a tie-wrap) so as to have a solid connection and so as to not unduly stress the
HDMI ports.
7. Any loss/ corruption of video/audio data recorded on the nanoFlash, or any loss/ corruption of
data which is in any way associated with the nanoFlash.
Obtaining an RMA
It is our policy that all material and repair returns, whether in warranty or not, are only accepted if an
RMA (Return Merchandise Authorization) number has been issued for the products being returned.
E-mail Convergent Design, Inc. at “cd” -- “support” -- “at” -- “convergent-design” -- “.com” to obtain
an RMA number for a faulty unit. Items must be returned within 10 days of receiving your RMA
number. Returned product must be in its original packaging with all contents included and must have
the RMA number clearly marked on the outside of the package.
RMA numbers and return address may be obtained from Technical Support.
Convergent Design, Inc.
4465 Northpark Drive
Suite 400
Colorado Springs, CO 80907
EMAIL: “cd” -- “support” -- “at” -- “convergent-design” -- “.com”
WEBSITE:
http://www.convergent-design.com
VOICE: ++(720) 221-3861 or ++(866) 654-0080
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