21
Troubleshooting
Transmitter & Receiver do not start:
Please ensure that the Transmitter and Receiver are
charged correctly. The ON/OFF buttons must be pressed
to operate both units. A green light will glow behind the
button to signal that the unit is on.
If it still does not work, please check that the charger
leads are connected properly as well as the connection
to the mains, then recharge. If this still does not solve the
problem, please contact your distributor for a battery
check / change.
Poor sound quality:
Please ensure that the range in which you are trying to
operate does not exceed the operating distance. Check
that the batteries are fully charged, as this can result in a
drop in sound quality and operating range. If the
batteries are low, the light will change from green to red.
Poor range and interference:
Conversor Pro
has been designed for optimum sound
quality and range. In certain environments consisting of
iron / steel or metalwork frames, the range can be
reduced. There may also be some interfering equipment
close by such as strip lighting, PC equipment, fans or
motors. These items give off an electrical magnetic field,
which can interfere with radio equipment.
NOTE:
To identify if the environment you are in is likely to give
any interference, select the Telecoil setting on your
Hearing Instrument without
Conversor Pro
switched on,
and walk around the room to see if there are any unusual
sounds being picked up by the Hearing Instrument. If a
lot of interference is heard, please be aware that by
using
Conversor Pro
, these sounds will be amplified.
35918®Conversor Pro User Guide UK 16/9/08 10:48 Page 21
Summary of Contents for TV Pro
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