Cool Solutions COOLSPACE/EnTouch Pro, User Manual

Page 1: ...COOLSPACE EnTouch Pro WiFi Thermostat User Guide v1 0 HVAC Scheduling Integration ...

Page 2: ...t unauthorized changes in commercial applications This manual will review common installation procedures and give you a basic overview of the system COOLSPACE EnTouch Pro WiFi Thermostat Key Features Color touchscreen display Cloud based control via the portal or mobile app Automatic motion based scheduling Seven day scheduling 4 events per day Multi stage control Wizard for installation Security ...

Page 3: ...ding gas electric oil solar hot water geothermal forced air heat pump and radiant It can control Heating 1 and 2 stages W O B W2 Cooling 1 and 2 stages Y1 Y2 Heat pump 2 stages with aux heat Y1 Y2 W O B W2 Fan G Power C Rc common wire is required 3 eSPACE com Wall Anchors Screws Set Screw Display Base Wall Plate ...

Page 4: ... wire systems If you are unsure about these items or have other questions please contact technical support before you get started installing the COOLSPACE EnTouch Pro Technical Support Our technical support team is available to answer your questions and assist you with your installation During business hours 1 888 448 5664 Online technical support support CoolSolutionsGroup com Call us if you have...

Page 5: ...e Sensor S1 R Remote Temperature Sensor Return W2 Second Stage Heat Configurable G Fan W O B First Stage Heat or O B Valve C Common Required Y1 Cool Y2 Second Stage Cool Configurable RC 24VAC Cooling default jumper to RH Terminal Descriptions Base Terminal Pins ...

Page 6: ...your existing thermostat from the wall and disconnect the existing wiring It is recommended that you label the wires as you remove them so you can properly attach them to the EnTouch Controller NOTE Many times the colors represent the type of connec tion but this isn t always reliable Take the time to label the wires it will save you time in troubleshooting later Existing Wire Color ET R R Y Y Y2 ...

Page 7: ...l The opening allows for cable routing Note that the alignment posts need to be towards the top of the base Optional Place wall cover plate on the wall prior to base if need to cover previous thermostat markings Step 3 Wire to the System Follow the pinout description in the terminal description to wire your system ...

Page 8: ...E com Wiring Diagrams The following are common wiring diagrams If you have questions about your system and how to install the COOLSPACE EnTouch system please contact technical support EnTouch BASE HVAC System ...

Page 9: ... The Base Align the rear posts and gently press the controller onto the base You can then power up your HVAC system and should see the screen light up If the screen remains black see the troubleshooting section Locking Hooks Set Screw Hole ...

Page 10: ...s ready to connect to the COOLSPACE portal NOTE The wizard is only displayed once You can also access the wizard at a later date in the Advanced Setup Menu under Menu Setup Advanced Wizard 1 Setting Date And Time 2 Choosing Your Equipment Type 3 Choosing Occupancy Detection Mode 4 Choosing A Preset Schedule 5 Choosing A Security Mode 6 Adding A Wireless Network These are the basic items required t...

Page 11: ...nd quickly react to problems You can manage multiple facilities from a simple dashboard view HVAC system operation view your runtime and your energy usage details and customize reports You can also set your schedules events and create custom naming for your units Step 1 Getting Online Using a computer or tablet device connect to COOLSPACEPortal eSPACE cool If you are a first time user click on the...

Page 12: ...Enter a facility and assign it a name Enter location information zip code and time zone for proper time and weather information Enter contacts for the facility and set them up to receive SMS or e mail alerts Enter optional data on facility size energy rate type of facility and energy categories for custom energy mapping ...

Page 13: ...Info System Info Menu Set preferences for the controller Using the Web Management Portal The portal allows you to Adjust temperatures and HVAC status Lock Unlock your COOLSPACE EnTouch Pro Set schedules and add events Setup and manage facilities Change the controller names Get detailed information for diagnostics View HVAC runtime history Set up performance alerts Additional instructions and help ...

Page 14: ...e screen shows basic information about the system 1 Status 2 Temperature Display 3 Time and Day 4 System Menu 5 Heat and Cool Setpoints 6 HVAC Operation Status 7 HVAC and Fan Modes 8 Up Down Temperature Adjustment Setting can be locked through security settings ...

Page 15: ...Menu This range is adjustable from 1 to 5 degrees NOTE If the unit is locked a code is required to make adjustments Refer to the Security Settings Menu to set your access code Understanding Hold Duration One of the energy saving features of the COOLSPACE EnTouch Pro is that there are no permanent holds from the front panel The system only allows temporary changes when using the Up Down arrows Chan...

Page 16: ...ndoor temperature Occupied Mode The unit displays the heat and cool set points when it is in occupied mode If the unit is in auto mode it will show both set points If it is in cool mode only the cool set point is displayed If it is in heat mode only the heat set point is displayed Pressing the Up Down buttons will adjust the temperature settings within the security limits Vacancy Mode If the sched...

Page 17: ... can be selected as Auto default setting Fan runs during heating and cooling On fan always on Circulate fan runs during heating and cooling and periodically activates based on fan circulation time settings Circulation is only active during occupied schedule times NOTE If the unit is locked a code is required to access this menu Refer to the Security Settings Menu to set your access code ...

Page 18: ...ty settings Security is configured by accessing the following menu Main Setup Security Use this menu to Hold Duration Set the amount of time to hold temporary changes to the temperature setting if a schedule is set Security Mode Set the level of security to your control A four digit code is needed to make changes to settings while in partially locked and locked modes Unlocked Changes to settings c...

Page 19: ...nge Allows the user to adjust the temperature within a set range from the scheduled temperature default is 3 3 degrees Temperature Set Points Allows a user to adjust the temperature within a maximum heating set point and a minimum cooling set point No Adjustments This setting restricts the user from making any changes to the temperature Temperature Range Use this menu to set the range This menu wi...

Page 20: ...en selected additional setting options will appear in the Motion Detection Menu Motion Timeout Default Setpoints Test Mode Select Start Test to begin testing the motion sensor This test will count the number of motion occurrences while in test mode Select Stop to exit this mode NOTE Test Mode will run as long as the screen is active If the control enters into the screen saver mode Test Mode will e...

Page 21: ...ion for specific instructions on setting scheduling motion and security Offices An office is easily optimized by using motion based occupancy detection with scheduling Most employees work during set operating hours but you may have employees occasionally stay late or come in during the weekend for a few hours Ideal settings for an office would be setting a schedule for occupancy Monday Friday 7 00...

Page 22: ...xed schedule for regular operating hours Monday Friday 7 00 am 4 00 pm vacant overnight and on weekends Set up automatic occupancy detection in each zone for events and meetings that happen outside of normal hours Setting security will limit temperature changes to administra tors and facilities management staff only Changes can be made at the control with the four digit pass code or by the online ...

Page 23: ... the temperature settings Ideal settings would be to set a schedule for normal operating hours and also set motion detection for those times when your facility needs to stay open later than normal Security should be set to limit any temperature change to 3 degrees from the scheduled set point Set your schedule for regularly occupied times Enable Motion Detection 1 hour timeout Set security to Full...

Page 24: ... back to vacant at check out time You may choose to have this set back time scheduled to the next check in time to allow for cleaning crews maintenance etc to complete any work Settings for the suggested hotel guest room profile Set every day of your schedule to be vacant Under the first time slot enter 3 00 pm or your regular check in time NOTE Set your vacant temperature range when setting the v...

Page 25: ...heat cool or auto Mode Fan Mode Set your fan to auto on or circulate SCHEDULE Scheduling menu Set Schedule Set 7 days up to 4 events per day DATE TIME Set date time SETUP Setup Menu Security Set your security settings here Hold Duration Time to hold temperature changes Security Mode Set your level of security Security Mode Set your 4 digit security code Security Range Method of limiting control Te...

Page 26: ...ime fan will circulate after call Smart Recovery Programmed temp is reached on time Input S1 Configure remote sensor input Motion Det Set motion detection options Motion Sensor Enable or disable Motion Timeout Time to hold temp when motion is sensed Default Setpoints Set points for motion is detected Outputs W2 Y2 2nd stage heat cool Network Info about your network WiFi Network Enable or disable W...

Page 27: ... controller The system requires a 16VAC to 30VAC from your HVAC system NOTE The system requires a common connection If the display is black or the controller cycles on and off this is usually a sign of improper power or a loose connection Step 1 Remove the controller from the backplate and measure the voltage across RC RH and C If it is less than 16VAC please verify wiring and your HVAC system Ste...

Page 28: ...bar symbol will be displayed or ot connected to a router no WiFi or globe symbol is displayed SERVER CONNECTED ROUTER CONNECTED NO NETWORK Troubleshooting information is located in the Menu Basic Info Network Status menu and can help diagnose router connection Internet connection or server connection issues This menu has five sections WiFi MAC Address SSID Status Internet Network Status Network se...

Page 29: ... of sale or other dated proof of purchase to the place from which you 888 448 5664 Customer care will make the determination whether the product should be returned or whether a replacement should be sent to you This warranty does not cover removal or reinstallation costs The warranty shall not apply if it is determined by COOLSPACE EnTouch Controls that the defect or malfunction was caused by impr...

Page 30: ...ons concerning this warranty please contact us at COOLSPACEPortal eSPACE cool Information From Your Installation We recommend you capture the following information at time of installation and retain for your records Unit Serial Number ____________________________________ Unit Online Pass Code __________________________________ Installer Name ________________________________________ Installer Phone...

Page 31: ...31 eSPACE com 2016 Cool Solutions Group Charlotte NC 28270 Toll Free 1 888 448 5664 Thank you for partnering with Cool Solutions Group Learn more at COOLSPACEPortal eSPACE cool ...