Q:May I use the XTreme Files Drive to back up the MAC system?
A: No. You can't. The XTreme Files Drive only supports Microsoft 2000/XP, but it still has the
external storage's function if used on another platform.
Q. Can I restore OS backed up of computer A to a new hard drive in computer A ?
A. Yes, OS backup can restore computer A with any new hard drives
Q. Can I restore OS backed up of computer A to computer B ?
A. No , Xtreme drive can only backup & restore to one PC
Q: Can I exchange the Xtreme files with my colleague?
A: No, You cannot exchange the Xtreme Files drive with your colleague. Because, the buttons can't be
used on another computer even if the computers have been installed with the same Xtreme files drive.
Q: May I exchange the XTreme Files Drive with my colleague?
A: No, you can't. If the XTreme Files Drive is not installed, the buttons can't be used on other computers even if the
computers have been installed with the XTreme Files Drive. This special design is to assure data secrecy.
Q:Why can't the XTreme Files Drive back up the data of other languages as error information is
displayed?
A: The problem is that your computer has not installed that language's software. The computer will not back
up as it interprets the files of that language as random code. Please install the software for that language
for normal backup.
Q: When executing the OS Backup, why is there no tableau for the backup execution but only the
message shown below?
The operation completed successfully
A: The reason - BIOS support for the USB disk is not complete, which causes the DOS USB driver to be
unable to detect the USB disk.
The solution - Please connect to the website of the motherboard manufacturer to update BIOS of the
motherboard and change the "BIOS Legacy USB Support" or "USB Keyboard" and "USB Mouse" setting
to "Disabled".
