Troubleshooting
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or visit us at
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16
Problem
Solution
Smell/odour
Check all the goods in the fridge are in date and correctly
packaged. If not, then they should be removed
immediately.
Check for spillages on each shelf. You may need to
remove the shelves to check that no spillages have settled
underneath them. Spillages that have not been cleaned
up and have been left can cause unwanted odours.
Check the drainage pipe is not clogged or the drip tray at
the back of the appliance is full. The pipe can be cleared
by pouring hot water through, but you must ensure the
appliance is turned off, the plug is removed from the
socket and a jug or bucket is in place to catch the flow of
water.
The doors do not close properly
Ensure there are no obstructions preventing door closure.
Check the door compartments and shelves are correctly
in place.
Check the door seal is not warped or torn.
Check the appliance is level.
Unusual noises
Check that the appliance is on a flat, level surface and is
stable.
Check the spacing around the appliance and ensure it is
not touching other items.
Bubbling and gurgling sound:
• This noise is emitted as
the coolant fluid flows through the pipes within the
system. This is normal.
Water flowing sound:
• This is the normal sound of water
flowing into the drain trough during the defrosting
process.
If the appliance is operating noisily (compressor noise):
This is normal. This noise indicates that the compressor is
operating normally. As the compressor is being energized,
it might run a bit more noisily for a short period of time.
