COP-USA NVR2832PD, User Manual

Page 1: ...NVR User Manual For H 264 16 24 channel network video recorder All rights reserved ...

Page 2: ...ventilation around the machine Do not power off the NVR at normal recording condition The correct operation to shut down the NVR is to first stop recording and then use shut down button from the menu and finally switch off the main power This machine is for indoor use only Do not expose the machine in rain or moist environment In case any solid or liquid get inside the machine s case please turn o...

Page 3: ...ruction 10 3 1 Startup and Shutdown 10 3 1 1 Startup 10 3 1 2 Shutdown 10 3 2 Login 10 3 3 Live preview 11 3 4 Live playback 11 4 Add IP Cameras 13 5 Main Menu Setup Guide 15 5 1 Basic configuration 16 5 1 1 System 16 5 1 2 Date Time 17 5 1 3 DST 17 5 2 Live Configuration 18 5 2 1 Live 18 5 2 2 Main Monitor 19 5 2 3 Mask 19 5 3 Record Configuration 20 5 3 1 Enable 20 5 3 2 Record Bitrate 21 5 3 3 ...

Page 4: ... Management 37 6 4 Search by Image 38 6 5 Backup 38 7 Manage NVR 40 7 1 Check System Information 40 7 1 1 System Information 40 7 1 2 Event Information 40 7 1 3 Log Information 40 7 1 4 Network Information 40 7 1 5 Online Information 40 7 2 Manual Alarm 40 7 3 Disk Management 40 7 4 Upgrade 41 7 5 Logoff 41 8 Remote Surveillance 42 8 1 IE Remote Surveillance 42 8 1 1 On LAN 42 8 1 2 On WAN 42 8 2 ...

Page 5: ...8 6 Tools 51 8 7 Remote Information 51 Appendix A FAQ 53 Appendix B Calculate Recording Capacity 57 Appendix C Compatible Devices 58 Appendix D 16 CH Specifications 59 Appendix E 24 CH Specifications 60 ...

Page 6: ...s or 8 CH 1080P 30 fps or 16 CH 720P 30fps IP video input 24 CH NVR supports 24 CH 1080P 15fps or 16 CH 1080P 30 fps or 24 CH 720P 30fps IP video input Support channel security by hiding live display Display the local record state and basic information Support USB to make full control RECORD MEDIA Support eight SATA HDDs to record for a longer time without any limitation BACKUP Support USB 2 0 dev...

Page 7: ...ort 1 administrator and 63 users Support event log recording and checking NETWORK Support TCP IP DHCP PPPoE DDNS protocol Support IE browser to do remote view Support client connection amount setup Support dual stream Network stream is adjustable independently to fit the network bandwidth and environment Support picture snap and color adjustment in remote live Support remote time and event search ...

Page 8: ... setting Please refer to Appendix B Calculate Recording Capacity Step 1 Loosen the screws to open the case and then loosen the screws in the both sides to take out of the upper mounting bar as shown below Step 2 Put the HDD under the lower mounting bar Then tighten the screws and connect the power and data cables The pictures are shown as follows Step 3 Install other three HDD according to above m...

Page 9: ...ake out of the mounting bars as shown below Step 2 Loosen the four screws in the back of the front panel as shown below and then take out of the brace with a triangular mark if there is no such brace please skip this step Step 3 Install the DVD holder attached with the device Try to place the holder farther away from the front and then tighten it Then put the DVD with the holder into the case and ...

Page 10: ...data Play The light turns blue when playing video REC The light turns blue when recording Function Buttons AUDIO 1 Adjust audio 2 Increase the value in setup P T Z 1 Enter PTZ mode 2 Decrease the value in setup MENU Enter Menu in live INFO Check the information of the device BACKUP Enter backup mode in live SEARCH Enter search mode in live Exit Exit the current interface Manually record Play Pause...

Page 11: ...ices like USB flash USB HDD for backup or update firmware or connect to USB mouse 13 PoE Ports PoE network ports connect to 16CH IP cameras with PoE function Alarm Out Connection Pull out the green terminal blocks and loosen the screws in the alarm out port Then insert the wires of the alarm output devices into the port of NO and COM separately Finally tighten the screws Provided that the external...

Page 12: ... To enable audio output in live mode Switch To switch the output between BNC and VGA Direction button To move cursor in setup or pan title PTZ Enter Button To confirm the choice or setup Menu Button To enter into menu Exit Button To exit the current interface Focus IRIS Zoo m PTZ To control PTZ camera Move camera zoom IRIS Focus Preset Button To enter into preset setting in PTZ mode Cruise Button ...

Page 13: ... kept close to each other 2 5 Control with Mouse 2 5 1 Connect Mouse It supports USB mouse through the ports on the rear panel If mouse is not detected or doesn t work check below steps 1 Make sure the mouse is plugged in the USB mouse port 2 Try with a good known mouse 2 5 2 Use Mouse During live Double click on any camera window to see the full screen Double click again to return to the previous...

Page 14: ...Right click to return to live mode In Backup Click to choose the options Right click to return to previous picture In PTZ Control Click left button to choose the buttons to control the PTZ Click right button to return to live Note Mouse is the default tool for all operations unless an exception as indicated ...

Page 15: ...responding chapters If you don t want to set up Wizard please click Exit button to exit Note The default output is HDMI output Hold and press ESC Exit key to switch the output between VGA and HDMI 3 1 2 Shutdown You can shut down the device by using IR remote controller and mouse By IR remote controller Step 1 Press Power button This will bring up a shutdown window The unit will shut down by click...

Page 16: ...g user please refer to section 5 7 User management Configuration 3 3 Live preview Fig 3 2 Live Preview Interface 3 4 Live playback Click Play button to playback the record Refer to Figure 3 3 You can do complete operation by clicking the buttons on screen Symbol Meaning Green Manual record Yellow Motion detection record Red Sensor Alarm record Blue Schedule record ...

Page 17: ...NVR User Manual 12 Fig 3 3 Live Playback ...

Page 18: ...C via WAN LAN network For 24 CH NVR you may connect the previous 16 CH directly to the device through PoE network ports and then add the IP cameras for the remaining channels into the NVR via WAN LAN Here we will introduce how to add cameras through WAN LAN To add IP cameras via LAN Step 1 Please enter Menu IP Camera tab Refer to Fig 4 1 Click Search button to search the devices in the same networ...

Page 19: ...t the username and password of this device Then click OK to save settings Fig 4 3 Add Device To add IP cameras via WAN Step 1 Please enter Menu IP Camera tab Refer to Fig 4 1 Step 2 Click Add button to pop up a window similar to Fig 4 3 You need to check Enable box select channel manufacturer and product model and manually input IP address server port username and password of this device Note If t...

Page 20: ... single channel or in a grid fashion from different cameras Dwell mode is enabled only when the chosen display mode is not able to display all the available cameras Color If this button is enabled you can adjust the color of live images E Zoom Single channel large screen electronic amplification Audio Enable sound PTZ Click the PTZ button to control rotation position speed and auto scan of the PTZ...

Page 21: ...splay on the client end or on CMS this would help the user to recognize the device remotely Device ID This ID is used to map the NVR with IR remote controller and speed dome cameras Video Format Two modes PAL and NTSC User can select the video format according to the cameras being used Password Check If enabled the user would need to input the user name and the password for performing correspondin...

Page 22: ...auto logout and return to the login interface No Image When Logout If selected there will be no image showing when logout 5 1 2 Date Time Step 1 Enter into Menu Setup Basic Date Time tab Refer to Fig 5 4 Fig 5 4 Basic Configuration Date Time Step 2 Set the date format time format time zone in this interface checkmark Sync time with NTP server to refresh NTP server date You can adjust system date m...

Page 23: ...a name To set up camera name Step 1 Enter into Menu Setup Live Refer to Fig 5 6 Fig 5 6 Live Configuration Live Step 2 A software keyboard will pop up by clicking camera name area Click the letters and or digital numbers on the keyboard to input the name you want to display in live image Step 3 Checkmark the camera name in the show name area All channels will show the camera name by checking All c...

Page 24: ...nnel Step 3 Select dwell time Click button to set up the previous channel groups of dwell picture Click button to set the latter channel groups of dwell picture Step 4 Click Apply to save the setting Fig 5 7 Live Configuration Main Monitor 5 2 3 Mask If there is something you don t want to display in the live image you can set mask For a given channel a maximum of three areas can be masked If the ...

Page 25: ...a certain masked area and double click to delete that masked area Step 3 Then click Apply button to save the setting Fig 5 9 Setting Mask Area 5 3 Record Configuration Record configuration includes six sub menus enable record bit rate time recycle record stamp and snap Before Configuration please make sure your NVR has been installed with HDD and has completed its initialization 5 3 1 Enable Step ...

Page 26: ...tem will automatically adjust it 5 3 3 Time Step 1 Enter into Menu Setup Record Time interface to set recording time Refer to Fig 5 12 Step 2 Set Pre alarm record time and post alarm record time Select All to set the same settings for all channels Step 3 Click Apply to save the setting Parameter Meaning Record To enable disable recording for the channel Audio To enable disable audio recording for ...

Page 27: ...ecorded files will be deleted automatically 5 3 4 Stamp This provides an option to enable or disable the Camera Name and the Time stamp on the video The user can also choose a position for the stamp on the screen To set up stamp as follows Step 1 Enter into Menu Setup Record Stamp interface Refer to Fig 5 13 Fig 5 13 Record Configuration Stamp Step 2 Checkmark camera name and time stamp Click Sett...

Page 28: ...ecording once HDD is full Step 3 Click Apply button to save the setting 5 3 6 Snap In this interface user can set up resolution quality snap interval snap number 5 4 Schedule Configuration Schedule configuration includes three sub menus schedule motion and sensor 5 4 1 Schedule This tab allows defining schedule for normal recording for seven days of a week 24 hours of a day Every row denotes an ho...

Page 29: ...s follows Step 1 Enter into Menu Setup Schedule Motion tab Step 2 The setup steps for schedule for motion based recording are similar to normal schedule setup You can refer to 5 4 1 Schedule for details Note The default schedule of motion based recording is 24 7 If you want to activate motion based recording you must enable motion alarm and setup schedule for motion alarm see Chapter 5 5 2 Motion ...

Page 30: ...r to Fig 5 16 Fig 5 16 Alarm Configuration Sensor Sensor Step 2 Enable channels by checking the checkboxes beside the desired channels Step 3 Set the alarm type according to triggered alarm type Two option NO and NC Step 4 Click Apply button to save the setting Step 5 Enter into Alarm Handling tab Refer to Fig 5 17 Select hold time and then click Setting button to pop up a dialog box as shown in F...

Page 31: ...chedule setup You can refer to 5 4 1 Schedule for details This step is very important for sensor alarm Even if you have enabled the sensor alarm for all channels and setup the trigger you will not see the result of sensor alarm if no schedule is added If you have set schedule for sensor based recording in the same timeline recordings can also be triggered 5 5 2 Motion Alarm Motion includes two sub...

Page 32: ...the practical conditions Left click the grid and drag to delete area Click icon to set the whole area as detection area Click icon to clear the set detection area Click icon to test the sensitivity as per the local conditions Once motion is sensed it displays a figure icon Click icon to save the setting Click icon to exit the current interface Note Prior to setting motion detection field it is rec...

Page 33: ...hen use the drop down box for Disk Shortage Alarm to choose a threshold value for remaining HDD space If the threshold value is reached the system will trigger the Disk Full Alarm Step 4 Click Apply to save the setting 5 5 4 Alarm Out Alarm out includes three sub menus alarm out schedule and buzzer To set up alarm out Step 1 Enter into Menu Setup Alarm Out Refer to Fig 5 22 Fig 5 22 System Configu...

Page 34: ...nto Menu Setup Network Network tab Refer to Fig 5 23 Fig 5 23 Network Configuration Network Step 2 Set HTTP port The default HTTP port is 80 If the value is changed you shall add the port number when typing IP address in IE address blank e g If HTTP port is set to 82 and IP address is http 192 168 0 25 you should input the following IP address http 192 168 0 25 82 into IE browser Step 3 Set server...

Page 35: ...ding to actual needs Step 3 Set sender s address and password Step 4 Set receiver s email address and click Test button to test the validity of the mailbox 5 6 3 Server This function is mainly used for connecting ECMS NVMS The setting steps are as follows Step 1 In the server interface select Enable as shown in the Fig 5 25 Step 2 Check the IP address and port of the transfer media server in the E...

Page 36: ...vant information Step 5 Click Apply button to save the setting Fig 5 26 Network Configuration Other Settings Note The domain name selected by user is a banding domain name of NVR User should logon the website provided by the server supplier to register a user name and password and then apply for a domain name online After the successful application user can access the device from the IE client by ...

Page 37: ...map the server port and IP address Click Save button to save the setting Step 3 Login IE browser and input registered domain name http www xxx dvrdydns com connect to NVR client You can also quickly register the domain name in this interface Step 1 Set the IP address manually in the network tab and then click Other Settings tab Step 2 Check DDNS Step 3 Select www autoddns com in DDNS Type column a...

Page 38: ...nd mintdns type User name User name for log in the website of domain name supplier Password Password for log in the website of domain name supplier Host domain The domain name user registered at the supplier s website Update interval The interval time of upgrading NVR IP address 5 7 User Management Configuration This tab allows you to add normal or advanced users To add user and setup user authori...

Page 39: ...user would be able to log into the NVR only through the specific computer carrying the MAC address Step 5 Select Authority tab and then assign the operation rights for particular user Refer to Fig 5 29 Step 6 Click OK to save the setting Fig 5 29 Add User Authority To delete user Step 1 Enter into Menu Setup Users interface Step 2 Select the added user you want to delete and then click Delete butt...

Page 40: ...port User can export the data files into mobile storage devices as backup function and then import specified data files from mobile storage device to NVR 5 8 3 Block Allow List Fig 5 30 Block Allow List Here authorized user can prohibit computer users within a certain IP address range from accessing to NVR or allow computer users within a certain IP address range to access NVR E g if an admin user...

Page 41: ...tart time by clicking a particular grid or by entering the specific value in the start time field Step 4 Select the channel display mode and click Play button to play record Use the playback toolbar to control the playback 6 2 Event Search Step 1 Enter into Menu Search Event Search button Refer to Fig 6 2 Step 2 Select date and channels on the right hand side A data with highlighted borderline ind...

Page 42: ...resence of data Step 3 Click Search button to display the searched files in the file list box Step 4 Use All button to lock unlock or delete all files in the file management column Step 5 Double click an unlocked item to play Lock Select a file and click Lock button to lock this file after that that file will not be deleted or covered Unlock Select a locked file and click Lock button to unlock thi...

Page 43: ... double click the image to play recording Fig 6 4 Search Configuration Image 6 5 Backup This unit supports backup by built in SATA DVD Writer with USB Flash You can also make backup by IE browser via internet see section 8 3 2 Remote backup Step 1 Enter into backup configuration Refer to Fig 6 5 Step 2 Set the start end time select channels and click Search button to display the searched data in t...

Page 44: ...information interface you can check the relevant information of backup files storage type save file type etc Then click Start button to start backup Note If the backup files are saved in DVR format please check backup player Only this player can play these files in DVR format If the backup files are saved in AVI format you can play these files with common media player ...

Page 45: ...date and event which includes operation setup playback backup search check information and error This report can further be saved on a USB flash drive as an html file using the export button 7 1 4 Network Information In this interface you can check relevant parameters of network 7 1 5 Online Information In this tab you can check the details of the connected online users Refresh refresh the current...

Page 46: ...sh drive Get the upgrading software from your vendor when there is a new software version Upgrade Steps Step 1 Copy the upgrade software which gets from vendor into the USB storage device Step 2 Connect the USB flash drive to the USB port Step 3 Enter Menu Upgrade tab Then the upgrade software name would be displayed in the upgrade list box Step 4 Select that software and then click upgrade button...

Page 47: ...min and 123456 8 1 2 On WAN There are two ways for the NVR to connect to internet 1 Connect the NVR to internet through router or virtual server Step 1 Enter into the NVR s Main Menu Setup Network interface to input IP address Subnet Mask etc If using DHCP please enable DHCP in both the NVR and router Step 2 Forward IP address and port number in Virtual Server setup of the router or virtual server...

Page 48: ...mote Surveillance through Apple PC Note Because the current plug in version of client end just only supports 32 bit mode so the safari browser shall start 32 bit mode If the browser is the earlier MACOS version the default setting is 32 bit mode and the setting can be skipped The Setting steps are as follows First Right click safari icon and select Show in Finder Second Select Applications Right c...

Page 49: ...of PC The network segment should be the same as the PC If using DHCP please enable DHCP in the NVR and router Step 4 After finishing the above information users can enter LAN IP and http port in the Safari browser For example input http 192 168 1 100 81 here 192 168 1 100 is LAN IP of NVR 81 is the http port of NVR Click button the browser will download Active X control as shown below Step 5 Click...

Page 50: ... The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance Step 2 Enter WAN IP and http port in the Safari browser to install the Active control Then a window pops up and asks for user name and password Input name and password correctly and enter to view 2 Connect the NVR to internet directly Step 1 The network setups are the same as step one of point 2 o...

Page 51: ...ar to adjust the contrast of channel Drag the scroll bar to adjust the saturation of channel Drag the scroll bar to adjust the hue of channel Click this button to recover the default value of brightness contrast saturation and hue Save the adjustment PTZ control Please connect speed dome to the device via RS485 firstly make sure the protocol of the speed dome is supported by the device and set the...

Page 52: ...nel but it needs higher network bandwidth second stream has low frame rate max 6fps PAL 7fps NTSC for every channel but it requires low network bandwidth as compared to the master stream Therefore users can select the stream according to their bandwidth Fig 8 2 Right Key Sub Menu All to sub stream Set all channel to master stream or sub stream Enable audio Enable or disenable audio Full screen The...

Page 53: ...ight date in the area indicates recorded data Select the date in the area and record channels in area Step 3 Click Search button The record data will be displayed in the data information list box Step 4 Set the Start time and display mode in the area as required Step 5 Click play button to playback Step 6 Click the relevant buttons in the interface for operation like FF pause change channel mode r...

Page 54: ...e and select record channels Step 3 Checkmark the event type motion and sensor Step 4 The events will be displayed in the event list box by clicking Search button Step 5 Double click certain item to playback File Management Step 1 Enter into Search File management Refer to Fig 8 7 Step 2 Select highlighted date and channels Step 3 Click Search button to search the recorded files ...

Page 55: ...unlock file and then click Delete button to delete this file from file list 8 4 2 Remote Backup Click Backup button to enter into backup interface Refer to Fig 8 8 Fig 8 8 Remote Backup Interface Step 1 Select channels set the start and end time and then click Search button to display the file information in the file list box Step 2 Select backup files and click Browse button to set the path Then ...

Page 56: ... Fig 8 9 Fig 8 9 Remote System Configuration The sub menu list and the options in every menu are similar to that of the NVR Please refer to Main Menu Setup Guide for more details 8 6 Tools Click on tool s tab to access the disk management tool You can view the status of the HDD change view the read write properties and can also format the HDD remotely 8 7 Remote Information The Info tab provides a...

Page 57: ...ual 52 Fig 8 10 Remote Information Search Note There may be slight differences with respect to functions of remote surveillance between through IE and through Apple PC Here we only take IE remote access for example ...

Page 58: ...ck the cable and the ports of the cameras b The problem can also be related to cameras Please check the same c Please make sure that you have added and enabled the cameras Q5 Why can t I find the HDD a The power from the adapter may be not enough for operating the NVR Please use the power adaptor supplied along with the NVR b It could be a wiring issue Please check the power and data cables of the...

Page 59: ...ock ActiveX Please disable or do the required settings Fig 8 1 Fig 8 2 Q9 NVR displays please wait all the time Why and how can I do a HDD power cable and data cable may not be well connected Please check the connections for HDD b It is also possible that the NVR was forced to stop because HDD has a bad sector and it may have caused the system to halt Check with a good known HDD or try formatting ...

Page 60: ...t recommended Q12 What is the minimum configuration required for remote monitoring PC Module Parameters CPU Intel Celeron 2 4G Motherboard Intel 845 HDD 80G RAM 512M VGA NVIDIA GeForce MX440 FX5200 ATIRADEON 7500 X300 OS Windows 2000 SP4 above Windows XP SP2 above VISTA DirectX 9 0 Q13 How to handle the situation that the codec Control is blocked when downloading in the VISTA or Win7 system This p...

Page 61: ... open your USB disk to find your backup files and backup player Double click icon to install backup player b After you install it open this player and click Open Path button to open your backup file Next click play button to play the backup file Double click the image and then right click to enable audio If you save your backup files in AVI format you can directly open your file by using the media...

Page 62: ... 8M 2025 7M 1575 5M 1350 4M 900 720P 30fps NTSC 6M 2700 4M 1800 2M 900 1M 450 256 113 The calculation format is Total Recording capacity Used space per hour MB h coverage rate of hard disk recording time hour channel numbers For instance one customer sets resolution to1080P frame rate to 15fps bitrate to 4M and enables total 4 channels He wants the unit to record continuously in a month Below is t...

Page 63: ...4GB 2 Compatible SATA CD DVD writers after test Brand Model TECLAST GH22NP20 TL 22XD BENQ DW220S 0K4 LITEON DH 20A6S01C LITEON DH 20A4P02C SAMSUNG TS H653B 3 Compatible HDD list Brand Capacity Seagate Barracuda 80G 160G 250G 320G 1 5T 2TB 3TB Seagate SV35 3 1T Seagate Pipeline HD 2 500G Maxtor Diamondmax 160G HITACHI Deskstar 80G 160G WD WD1600JS 160G Samsung HD161HJ 160G ...

Page 64: ...esolution 1080P 720P D1 Audio Input RCA X1 Audio Output RCA X1 Alarm Input NO or NC 16 CH Alarm Output 4 CH Record Mode Manual Sensor Timer Motion detection Simplex Duplex Triplex Pentaplex Common Network Port RJ45 x1 PoE Network Port RJ45 x16 Communication Interface RS485 USB2 0 x 2 one for backup another for USB mouse Disk Info SATA x 4 DVD RW x 1 or SATA x8 ESATAx2 Remote controller YES Power S...

Page 65: ...esolution 1080P 720P D1 Audio Input RCA X1 Audio Output RCA X1 Alarm Input NO or NC 16 CH Alarm Output 4 CH Record Mode Manual Sensor Timer Motion detection Simplex Duplex Triplex Pentaplex Common Network Port RJ45 x1 PoE Network Port RJ45 x16 Communication Interface RS485 USB2 0 x 2 one for backup another for USB mouse Disk Info SATA x 4 DVD RW x 1 or SATA x8 ESATAx2 Remote controller YES Power S...

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