EN - 35
FAULT
POSSIBLE CAUSE
TROUBLESHOOTING
Unsatisfactory washing
result.
Your washing is too dirty for the
programme selected.
Use the information in the programme tables to
select the most appropriate programme.
Amount of detergent used
insufficient.
Use the amount of detergent as instructed on the
packaging.
There is too much laundry in your
machine.
Check that the maximum capacity for the
selected programme has not been exceeded.
Unsatisfactory washing
result.
Hard water.
Increase the amount of detergent following the
manufacturer’s instructions.
Your laundry is too tightly packed
together in the drum.
Check that your laundry is spread out.
As soon as the machine is
loaded with water, water
discharges.
The end of water drain hose is too
low for the machine.
Check that the drain hose is at a suitable height.
(**) .
No water appears in the
drum during washing.
No fault. Water is in the unseen
part of the drum.
. . . . . . . . . . . . . . . . . . . . .
Laundry has
detergent residue.
Non-dissolving particles of some
detergents may appear on your
laundry as white spots.
Perform an extra rinse, or clean your laundry with
a brush after it dries.
Grey spots appear on the
laundry.
There is untreated oil, cream or
ointment on your laundry.
Use the amount of detergent as instructed on the
packaging in the next wash.
The spin cycle does not take
place or takes place later
than expected.
No fault. The Unbalanced load
control system has been activated.
The Unbalanced load control system will try to
spread your laundry. The spinning cycle will begin
once your laundry is spread. Load the drum
evenly for the next wash.
Laundry remains damp after
the drying operation.
Appropriate drying programme
is not selected. The maximum
load capacity for the selected
programme might be exceeded.
Select a drying programme appropriate for your
laundry (see page 21 for the programme table)
(*) See the chapter regarding maintenance and cleaning of your machine.
(**) See the chapter regarding installation of your machine.
