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11. AUTOMATIC FAULT WARNINGS AND WHAT TO DO
Your Washing Machine is equipped with a built-in fault detection system, indicated by
a combination of flashing wash operation lights. The most common failure codes are
shown below.
TROUBLE CODE
POSSIBLE FAULT
WHAT TO DO
Er 01
The door of your machine is not shut
properly.
Shut the door properly until you hear a click. If
your machine persists to indicate fault, turn off
your machine, unplug it and contact the nearest
authorised service agent immediately.
Er 02
The water pressure or the water level
inside the machine may be low.
Check the tap is fully turned on. Mains water
may be cut-off. If the problem still continues, your
machine will stop after a while automatically. Unplug
the machine, turn off your tap and contact the
nearest authorised service agent.
Er 03
The pump is faulty or pump filter is
clogged or electrical connection of the
pump is faulty.
Clean the pump filter. If the problem persists,
contact the nearest authorised service agent. (*)
Er 04
Your machine has excessive amount of
water.
Your machine will discharge water by itself. Once
the water has drained, turn off your machine and
unplug it. Turn off the tap and contact the nearest
authorised service agent.
(*) See the chapter regarding maintenance and cleaning of your machine.
