T
ELEPHONE
S
ERVICE
P
ROBLEMS
If you have any problems with your telephone service
, determine if the problem
is with your unit or the telephone company lines BEFORE CALLING THE TELEPHONE
COMPANY. Be aware that the telephone company may charge you for a service call
if the problem is caused by your telephone.
T
ROUBLESHOOTING
PHONE DOES NOT RING
1.
Line cord is disconnected at telephone outlet or at telephone.
2.
Phone is
OFF HOOK
. Make certain the hookswitch is depressed when the handset
is in the cradle.
3.
SPEAKERPHONE
indicator is on. Turn off speakerphone.
NO DIAL TONE
Wire is disconnected at telephone or at wall jack. Test the telephone in a different wall
jack. If it works, the first jack may be defective.
REDIAL BUTTON DOES NOT FUNCTION
The telephone may have been momentarily disconnected from the telephone jack.
BLANK SCREEN
1.
Check if the adapter is connected properly.
2.
Press the Contrast button to see if contrast level is set correctly.
CALLERS ARE NOT DISPLAYED ON THE SCREEN
1.
Verify that you have subscribed to the appropriate service (Caller ID and Call
Waiting Caller ID) from your telephone company. If you only subscribed to the Caller
ID service this unit will not display the call waiting caller ID information.
2.
Check if your answering machine is set to answer the call before 2 rings.
NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL WAITING
AUDIO SOUND
Verify that you have subscribed to the Call Waiting Caller ID service from your
telephone company.
MESSAGE ERROR HAPPENS FREQUENTLY
Caller information was not transmitted properly. Check with your telephone
company to see if there is a problem with your phone line.
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