COSMOGAS NOVADENS 24, User Manual

11

4.1 - General
warranty conditions

COSMOGAS guarantees that all its
products are free from manufacturing
and material defects for 24 months from
the testing and inspection date of the
first start-up. Within the afore-
mentioned period, COSMOGAS will
repair or replace any manufactured
parts found to be defective, excluding
any defects caused by normal wear and
tear during operations. Any transport
and handling costs for replaced parts
are at the customer’s expense. The
warranty does not cover compensation
for any type of damage which may
occur to people or property. The faulty
materials replaced under warranty are
the property of  COSMOGAS and must
be returned free of charge to our factory,
within 30 days of their replacement,
otherwise COSMOGAS will issue an
invoice covering the cost of the replaced
material.
All COSMOGAS products are subject
to reserved ownership agreement until
the purchased appliance has been fully
paid for.

4.2 - Instructions for
filling in the warranty
card

l

The installer must stamp the
warranty certificate.

l

Always request the intervention of
one of our authorized technicians for
the initial start-up and testing of the
appliance; a list is enclosed with the
instruction manual or can be found in
the Yellow Pages under "Gas
boilers".

l

The technician will collect the
warranty certificate and forward it to
COSMOGAS.

4.3 - Warranty limits

The warranty is invalid:
- if the appliance is not installed by
qualified technicians;
- if the appliance is not installed in
compliance with COSMOGAS
instructions and/or those established by
national and/or local standards in force;
- the running and/or maintenance of the
system is not carried out in compliance
with these instructions and/or national
and/or local standards in force;
- damage to the product has been
caused by voltage fluctuations;
- damage to the product has been
caused by the use of too hard, too acid
or over oxygenated water;
- damage to the product has been
caused by thermal shock, defective
chimneys and/or flue gas discharge and
air intake piping;
- the product has anomalies not
dependent on COSMOGAS;
- the boiler has been tampered with due
to adaptation work, repair work and
replacement work using non-original
parts;
- the repair work has been carried out
by unauthorized personnel;
- the warranty certificate is not
forwarded to COSMOGAS within 15
days of the date of initial start-up.

COSMOGAS cannot be held
responsible for any accident, including
those caused by the user, any
compensation which does not concern
boiler parts with recognized
manufacturing defects being excluded.
Court of competent jurisdiction: Forlì,
ITALY.

4 - Warranty