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21

Setup Wizard

Setup Wizard lets you configure basic settings required 
for operating the system.

Setup Wizard only appears during initial booting. To 
use Wizard after initial booting, go to Live menu and 
select Wizard.

Select a system language.

Select the desired Setup Wizard option and click 

Next

.

Select 

Cancel

 from any of the Wizard screen to 

cancel the setup process and return to the main 
setup menu.

Quick Wizard

Select Quick Wizard. 

Specify the current date and time and then click 

Next

.

 • The new date and time settings will only be 

applied after clicking 

Next

.

 • For more information on date and time 

settings, refer to the 

Date/Time

 section under 

System Setup on page 39

.

Part 2 - Getting Started

Summary of Contents for CR1610XDi

Page 1: ...Network Video Recorder Operation Manual CR1610XDi CR3210XDi ...

Page 2: ... who are not familiar with its use seek technical assistance from their retailer regarding product installation and use If you need to disassemble the product for functionality expansion or repair purposes you must contact your retailer and seek professional assistance Both retailers and users should be aware that this product has been certified as being electromagnetically compatible for commerci...

Page 3: ...ug this equipment from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord or the plug has been damaged B If liquid is spilled or objects have fallen into the equipment C If the equipment has been exposed to rain or water D If the equipment does not operate normally by following the operating instructions adjust only those ...

Page 4: ...NCE AT THEIR OWN EXPENSE WARNING CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS WEEE Waste Electrical Electronic Equipment Correct Disposal of This Product Applicable in the European Union...

Page 5: ...n this manual is believed to be accurate as of the date of publication We are not responsible for any problems resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes The software included in this product contains some Open Sources You may obtain the complete correspo...

Page 6: ...21 Camera Registration 24 Camera Scan Button 24 Camera View Buttons 25 Camera List Area 26 Video Display Area 26 Apply Cancel Buttons 27 Camera Registration Mode 27 Login 28 Live Mode 29 Live Menu 29 Zoom 33 PTZ Control 33 Event Monitoring 35 Covert Camera 35 Context Menu Access 35 Edit Group 35 Video Recording 36 Panic Recording 36 Audio Recording 36 Video Recording Playback 36 All Channel Playba...

Page 7: ...ystem Setup 39 General 39 Date Time 40 User 41 Storage 43 Monitoring 44 Record Setup 46 General 46 Schedule 47 Pre Event 48 Event Setup 48 Video Analytics 48 Alarm In 52 Video Loss 52 Audio Detection 53 Text In 53 Network Setup 54 General 54 WAN 55 FEN 56 Device Setup 57 Alarm Out 57 Display Setup 57 OSD 57 Main Monitor 58 Notification Setup 58 Schedule 58 Callback 58 Mail 59 3 ...

Page 8: ...ch 68 Time Lapse Search 68 Search Menu 69 Time Lapse Search Menu 70 Context Menu 73 Print 73 Event Log Search 74 Overlapped Recording Search 75 Part 5 WebGuard 76 Web Monitoring Mode 77 Web Search Mode 79 Part 6 Appendix 81 System Log Types 81 Error Code Types 82 Troubleshooting 84 Specifications 85 Index 87 4 5 6 ...

Page 9: ...erface GUI and multilingual Multiple recording modes Schedule Event Pre Event and Panic PoE enabled Camera Connection Two USB 2 0 ports for connecting peripherals upgrading software and saving recording data 6 internal SATA2 HDD bays and 4 eSATA ports Two way audio communication not currently supported Network camera audio recording and 1 channel audio playback 4 alarm ins 1 alarm out and 1 alarm ...

Page 10: ... the contents inside to ensure that all the following accessories are included Network Video Recorder Power Cable Quick Guide Operation Manual and iRAS Program CD Optical USB Mouse IR Remote Control Rack mount Kit Assembly Screws for Adding Hard Disk Drives SATA2 cables ...

Page 11: ...emote control sensor is located on the left side of the camera buttons Ensure that the sensor remains unobstructed at all times If obstructed the sensor might not be able to receive remote control signals Placing a Wi Fi Bluetooth or any other wireless communication device near the NVR may interfere with remote control signal transmission Access various windows and menus using a USB mouse as you w...

Page 12: ... position as a preset 8 Menu Button Pressing the MENU button while in Live mode displays the Live menu Pressing the MENU button while in Search mode displays the Search menu Press the button once more to close the menu Pressing the MENU button while a camera screen is selected by pressing Enter button in Live mode displays the Camera menu Selecting Camera Registration displays NVR and IP Camera Se...

Page 13: ...ength Use the connection cable included with your external storage device to connect the device to one of NVR s USB ports For more information Clip Copy refer to the 5 Clip Copy on page 71 Peripheral Device Connection Use the USB ports to connect peripherals such as a USB mouse to the NVR You can also use a USB to serial converter and connect multiple text in devices to the NVR at the same time Fo...

Page 14: ...mplifier to the AUDIO OUT port Use the AUDIO OUT port to listen to audio from network cameras Use the AUDIO IN port to establish two way communication with cameras This NVR does not feature a built in audio amplifier unit and therefore requires the user to purchase a speaker system with a built in amplifier separately It s possible to connect an amplified audio source to the NVR but microphones th...

Page 15: ...to a 1000 BASE T network Orange LED on the left will then flash once a link has been established When using a Cat5e cable the data transfer speed may decrease depending on how to establish a network Network Connection 1 3 5 7 9 11 13 15 10 12 14 16 2 8 6 4 This NVR is capable of connecting to networks via an ethernet connector Connect an RJ 45 cable Cat5 Cat5e or Cat6 to the NVR s network port It ...

Page 16: ... 52 G Ground Connect alarm in or out s ground cable to the G connector All connectors marked G are common connectors NC NO Relay Alarm Outputs This NVR is capable of activating deactivating buzzers lights and other external devices Connect the device to the C Common and NC Normally Closed or C and NO Normally Open connectors NC NO is a relay output which sinks 2A 125VAC and 1A 30VDC For more infor...

Page 17: ...the switch Turn on the NVR while holding the switch 3 Press and hold until you hear 2 beeps from the NVR s internal buzzer 4 All NVR settings will be returned to their factory values once you remove the paper clip Connections on the Rear Panel AU DIO OU T AU DIO IN 100 240V 1 3 5 7 2 4 6 8 eSATA 1 3 2 4 NC C NO ARI G RS 485 A 1 A 2 A 3 A 4 G Tx Rx RS 232 VG A OU T HD MI 9 11 13 15 10 12 14 16 100 ...

Page 18: ...OUT Button 6 PTZ Control Buttons 7 REGISTER MODE Button 8 THUMBNAIL Button 9 CALENDAR Button 0 KEYLOCK Button SETUP Button FREEZE Button LOG Button Enter Button Arrow Buttons ALARM Button SEQUENCE Button ZOOM Button PTZ Button VIEW Button a SAVE Button b MENU Button c Playback Buttons d BOOKMARK Button e CLIP COPY Button f MUTE Button ...

Page 19: ...search recordings based on date and time parameters Will be supported 9 CALENDAR Button Displays a video recording playback screen that includes a calendar 0 KEYLOCK Button Locks out all remote control keys To unlock press the button again SETUP Button Displays the Live menu in Live mode or Control Area menu in Search mode Selecting Top by using this button in the Control Area menu displays the Se...

Page 20: ...ays the Search menu Press the button once more to close the menu Use the arrow buttons to select menus and options c Playback Buttons Scans backward through the video at a fast rate Press to cycle through and the speed Plays the video in normal speed and displays ron the screen Pressing the qbutton during playback pauses the video and displays on the screen Scans forward through the video at a fas...

Page 21: ...ect the desired Setup Wizard option and click Next Select Cancel from any of the Wizard screen to cancel the setup process and return to the main setup menu Quick Wizard 1 Select Quick Wizard 2 Specify the current date and time and then click Next The new date and time settings will only be applied after clicking Next For more information on date and time settings refer to the Date Time section un...

Page 22: ...cording resolutions used under each recording method and record video quality setting are as follows High Video Quality Priority Profile Standard Recording Profile Longer Recording Time Priority Profile Motion Event Record Very high High Standard Continuous Motion Event Record High Continuous Very high Motion Standard Continuous High Motion Low Continuous Standard Motion Continuous Very high High ...

Page 23: ...upports UPnP and if UPnP has been enabled For more information about the router s UPnP function refer to the router s operation manual 4 Enter in the Device Name field the NVR name to be registered on the FEN server and then click Check to check its availability The device name you register on the FEN server will be a unique name used to identify the NVR Once registered the name can be used to acc...

Page 24: ...ocol used by the camera or video encoder you wish to search for Even if the network device uses a protocol supported by the NVR the device itself may not be visible for scanning and registration by the NVR For more information about supported network devices and models contact your retailer Mode Select the scan mode Auto Scan LAN Lists cameras in a LAN environment If Auto Scan LAN fails to recogni...

Page 25: ...y in the range of 10 10 0 128 to 10 10 254 254 by using DHCP to the camera connected to the NVR s VIDEO IN port When several NVRs exist in the same network only one of NVRs has to be run as a DHCP server If several DHCP servers are running the redundant IP may be allocated to the camera 1 Select Search to commence scanning Only cameras that are connected to the NVR via VIDEO IN ports can be scanne...

Page 26: ...e Changing a camera s name in the video display area updates the camera list as well Following options can be accessed by right clicking on a camera list entry Add Remove Camera Adds or removes the selected camera The Add Camera option is inactive if the camera has already been added to the screen Authentication Enter the necessary camera login info This option is inactive for DirectIP cameras bec...

Page 27: ...encoder Authentication Enter the necessary camera login info Color Control Adjusts the camera s color settings Information Displays the camera s basic information Title Edits the camera s title You can drag drop to add or remove cameras Apply Cancel Buttons While in Camera Registration mode select Apply to register all changes Select Cancel to exit Camera Registration mode without applying the cha...

Page 28: ...t Select admin and then OK without entering a password to log in Leaving the admin account unassigned with a password poses a security risk Please assign a password at your earliest convenience A warning message will continue to be displayed until a password is assigned Click on the button next to the password field using the mouse This will bring up a virtual keyboard you can use to assign a pass...

Page 29: ...button once more to hide the menu Use the Arrow buttons on the remote control to select the menu options 1 2 3 4 5 6 7 8 9 0 1 Layout 2 Display 3 Previous Group Next Group 4 Search Mode 5 Select Camera 6 Sequence 7 Freeze 8 Panic Recording 9 Alarm 0 Status Wizard Setup Status Indication Placing the mouse pointer near the right edge portion of the screen also displays the Live menu ...

Page 30: ...hile in Live mode single and split screen settings In order to use the Full Sequence feature Full Sequence Display Setup Main Monitor Sequence must first be enabled e g Full Sequence in 2x2 split screen mode 1 5 9 13 1 3 7 11 15 3 2 6 10 14 2 4 8 12 16 4 Cameo Sequence In Cameo Sequence mode only the bottom right screen in a split screen setup changes sequence In order to use the Cameo Sequence fe...

Page 31: ...tus is displayed when an eSATA device is abruptly disconnected Disk Config Change It will be highlighted when the NVR reboots after the hard disk drive has been replaced No Storage Found It will be highlighted when no recordable storage device has been found Storage Indicates each disk s status Disk Bad Not Formatted A disk that has never been used before Good Disk performing normally If the HDD i...

Page 32: ...eras are connected Clicking the image displays the connected cameras channel numbers LAN Port Link indicates a camera or a network switch is connected indicates neither is connected Power Consumption If receiving power from the NVR the actual amount of power consumed by each camera is indicated under each camera icon Total power consumption is shown at the top of the screen in the following format...

Page 33: ...tivating Zoom automatically selects the current channel To restore the channel to normal size press the Zoom button again PTZ Control While in Live mode right click and select PTZ from the context menu or press the PTZ button on the NVR s front panel or remote control to display the PTZ camera selection window Select the camera you wish to control The icon will begin to flash on the selected camer...

Page 34: ...n as shown below You can load the Advanced PTZ screen also by pressing the Play Pause button and then SETUP button on the front panel This menu lists Speed Auto Pan and other advanced PTZ camera control options available for the camera Options that are not available for the selected PTZ camera remain inactive You can use the mouse to control PTZ cameras Left click on the mouse and drag to move the...

Page 35: ... 1 and Covert 2 cameras Context Menu Access While in Live mode press the remote control s button and then the Menu button to display the Context Menu window You can display the ContextMenu window also by pressing the Play Pause button and then SETUP button on the front panel Alternatively right click on the mouse to access the Context menu PTZ Access PTZ controls Zoom Zoom in Audio Enable disable ...

Page 36: ... all Panic Recording videos Panic Recording will not take place if recording mode is not set to Recycle and the HDD has reached 100 of its capacity Audio Recording If the Record Audio option under Record Setup General has been enabled the camera will record audio along with video For more information refer to the Audio on page 66 Record Setup on page 46 Check your local laws and regulations on mak...

Page 37: ...ecording 3 Layout Button Cycle through 2x2 3x3 4x4 5x5 and 6x6 modes Context Menu While in Search mode press the remote control s button and then the Menu button to display the Context Menu window Alternatively right click on the mouse to access the Context Menu Zoom Zoom in Audio Enable disable audio This function supports only in single screen Edit Group Rearrange the split screen layout ...

Page 38: ...ft click on the option using the mouse 3 Change the setting and then select Apply or OK to save the change To apply default settings select the Default button located on the left bottom corner of the setup window Text Input via Virtual Keyboard Use the remote control s arrow buttons to select a virtual keyboard key and then press the remote control s button or click on the key using the mouse Togg...

Page 39: ...the upgrade is complete the NVR will reboot automatically If an upgrade attempt fails an upgrade failure message will be displayed Refer to Error Code Types on page 82 for more details Setup Exports current NVR settings or imports existing settings Import Decide whether to import network settings as well If you do not wish to change the current network settings do not select Include Network Setup ...

Page 40: ...m s time zone Refer to the map displayed on the screen and change the time zone using the mouse or the arrow buttons Use Daylight Saving Time Enables DST correction Time Sync Select a time server for the system to synchronize with 1 Select Automatic Sync 2 Enter the Time Server s IP address or domain name or select and then choose a server from the list of registered time servers 3 Specify the ser...

Page 41: ...e entered using the virtual keyboard For more information on using the virtual keyboard refer to the Text Input via Virtual Keyboard on page 38 To delete a registered user or group select the icon on the right of the corresponding user group Group Administrator and User admin cannot be deleted Select the icon next to Group User on the top of the screen to delete all groups and users except Group A...

Page 42: ...ntrol button on the remote program Covert Camera View May access covert cameras in Live and Search modes Search Clip Copy The user who has an permission for Clip Copy can perform Clip Copy If the user does not have an permission Clip Copy is not allowed but only search is allowed Setup System Time Change May change the system s date and time settings Data Clear May clear data stored in the system ...

Page 43: ...e same time You can set up mirroring by selecting Storage in the System menu and then selecting Setup in the Mirror Up to three Mirrors are supported This function only works if the two internal hard disks have the same capacity and model If you change the setup releated to Mirror you must reboot the system Internal HDD Indicates the available disks for mirroring Setup Configure detailed settings ...

Page 44: ... never tried mirroring cannot be selected as the source disk Once you start mirroring all data on the destination disk that designate as the source disk will be erased Please be careful not to designate the wrong disk by mistake Information Indicates if the installed disk is being used for mirroring or Resync purposes Select information about mirroring to check the disk s model and serial number M...

Page 45: ...f the disk reaches the specified capacity 80 to 99 Disk Full Generates an event when all disks reach their maximum capacity Disk Bad Generates an event when the specified percentage of the disk becomes damaged Set to between 10 and 90 in 10 intervals Disk Temperature Specify the threshold temperature Once any disk reaches this threshold the system will issue an alert Disk S M A R T Monitors disks ...

Page 46: ...en changed Limit Time Lapse Recording You can store event recording data for longer If you do not wish to use Limit Time Lapse Recording select Never This function is activated when data has been stored for longer than as configured because the recording disk has sufficient capacity and saves new data by overwriting Time Lapse Recording data that are older than as specified under Recycle mode If t...

Page 47: ...utton is pressed no recording will take place during the scheduled time frames on the scheduled days Time The icon appears on the upper left corner of the screen The icon appears at scheduled times to indicate recording is in progress Event The red icon appears on the upper left corner of the screen The icon appears when the specified event occurs to indicate recording is in progress If Pre Event ...

Page 48: ...and Dwell Time settings apply highest settings apply to all event linked recordings Pre Event When an event occurs enabling this option includes the specified duration prior to the event in the event triggered recording No Select which cameras to apply Pre Event to Video Profile Select a video profile for the recording Dwell Specify the duration of pre event recording data If no event mode schedul...

Page 49: ...thin the selection window Select All Select all blocks Clear All Clear all block selections Reverse All Clear all selected blocks within the screen and select all unselected blocks within the screen OK Save the changes and exit the menu Cancel Exit the menu without saving the changes Min Blocks Motion needs to be detected in more than the specified number of blocks in order to trigger a Motion Det...

Page 50: ...tings between 1 Low and 5 High Zone Define the motion detection block Use the remote control s arrow buttons to move the block selection window up down left and right The selection window consists of 8 blocks per row Select deselect individual blocks using the Camera buttons You can use the mouse to drag the zone and then select clear or reverse the selection From the zone selection screen press t...

Page 51: ...alue between 1 sec and 5 secs or choose Never Trip Zone Ignoring Time does not affect Trip Zone recording Daytime Setup Specify when daytime starts and ends Adjust the time frame in 15 minute increments Times outside the specified range will be assumed as nighttime by the system Tampering No Select which cameras to apply Tampering to Sensitivity Set to between 1 Low and 5 High Activation Time Spec...

Page 52: ... PTZ camera to a specific preset position when an event occurs In order to use the Callback feature the NVR must be registered on the remote program Select Panic Record to specify which alarm in channels to use Panic Record commences when the corresponding alarm in occurs and terminates when the alarm in is deactivated Video Loss Actions Specify which actions to take when a Video Loss event occurs...

Page 53: ...the specified time following the initial audio detection Set a value between 1 sec and 5 secs or choose Never Use Ignoring Time Select Time Setup to specify the audio detection ignore time Audio detection will be disabled during the specified time frame Text In Setup Configure text in devices It s possible to batch configure all text in devices with the exception for port settings An influx of lar...

Page 54: ...e the selected cameras will begin linked recording when an event occurs Alarm Out Designate event triggered alarm out channels each for the NVR and camera and beeps Notify Configure to be notified of events by Mail LAN1 through 5 SNS and or Alert Window PTZ Moves the PTZ camera to a specific preset position when an event occurs In order to use the Callback feature the NVR must be registered on the...

Page 55: ...is displayed 4 Select Close to exit If using a firewall select Change Port to change the port number to one that is permitted by the firewall Changing the port temporarily severs the NVR s remote connection Remote point IP and port settings on the remote program must also be changed in order for it to connect to the NVR To use the UPnP Universal Plug and Play feature select Use UPnP If using an IP...

Page 56: ... If using an IP router or NAT port configuration and other network functions will depend on the usage method of the IP router or NAT Device Name After entering the NVR name you wish to register on the FEN server check and register the entered name This is a unique NVR name that will be registered on the FEN server You will not be able to save FEN settings unless you click on the Check button next ...

Page 57: ...fer to the Menu Use on page 38 for basic information on using the Setup menus OSD Show OSD On Screen Display information on the bottom of the screen Status Date and Time Displays the date and time Remote Control Displays remote control receptivity Free Space Displays whether or not the NVR is in the recycle mode and displays the available storage space when not in the recycle mode User Name Displa...

Page 58: ...information on Event Monitoring refer to the Event Monitoring on page 35 Manual Configuration Set the resolution manually regardless of the resolution supported by the monitor Resolution Select 1920 x 1200 1920 x 1080 1680 x 1050 1600 x 1200 Supported resolutions may be restricted depending on the monitor We recommend that you use 1920 x 1080 resolution Notification Setup Schedule Select the icon ...

Page 59: ...etup Select SMTP Setup at the bottom right corner of the screen to configure an SMTP server 1 Select the SMTP server Type 2 Enter the SMTP Server s IP address or domain name and then configure the Port and Sender settings Default SMTP server port number is 25 Select Test to send out a test mail using the current settings Select Use SSL TLS to use an SMTP server that requires SSL connections If you...

Page 60: ... Camera Setup Refer to the Menu Use on page 38 for basic information on using the Setup menus General Enable disable the covert view and rename cameras Title Edit the camera s name Use Set the camera as Normal Covert 1 or Covert 2 Live images and video recordings from cameras that have been set as Covert 1 or Covert 2 will not be available to users who do not have covert camera access Setting a ca...

Page 61: ...t is not supported by video encoders Mode Select a resolution mode It is supported by analog cameras only PTZ If using an RS485 compliant camera configure it for use in PTZ Mode PTZ Product Choose to select the model of installed PTZ device ID Choose to assign an ID to each PTZ device Choose to set up Baud Rate Data Bit Stop Bit and Parity of the connected device Refer to the PTZ device manufactur...

Page 62: ...y scanning speed and direction Test Select a scan profile and then click Test to test it Edit Used to edit the selected scan profile Remove Used to remove the selected scan profile 3 Pattern Used to set up a pattern profile for the camera to follow along Start recording Select a pattern number enter a name for the pattern and then click OK to save the pattern Move the camera using directional zoom...

Page 63: ...uration of time 7 Auto Pan Specify the camera s panning direction When Auto Pan is selected from a remote program the camera pans in the direction selected here 8 Auto Flip Automatically flips the image when the camera tilts past 90 to prevent the objects from appearing upside down Digital Flips the image left to right or top to bottom Mechanical Automatically pans or tilts the camera Off Disables...

Page 64: ...te Mode automatically Smart IR Adjust the IR LED s brightness level Select On to allow the system to adjust the brightness level automatically Deselect On to select a brightness level manually between 0 darkest and 100 brightest Setup Mode Select desired setup mode between Normal and Number Identification In Number Identification mode when a certain area of images is too bright due to backlight un...

Page 65: ...shutter mode is enabled images are displayed bright even under the low lighting conditions There may be a difference in the way it functions depending on the camera model See the camera user s manual for details Focus Mode Used to change the focus movement format as Auto Manual Semi Automatic It may not be supported depending on the device WDR Disables or enables the WDR Wide Dynamic Range When th...

Page 66: ...g settings automatically Encode Supports H 264 Resolution Select a resolution supported by the camera Maximum available resolution is chosen automatically based on the selected video profile Quality Select Very High High Standard or Low You can assign different Quality settings to different cameras Bitrate Select CBR or VBR Transmitted data size is fixed with CBR but varies depending on the amount...

Page 67: ... to the NVR s USB port After selecting an upgrade package select Apply to upgrade the camera If an upgrade attempt fails an upgrade failure message will be displayed Refer to Error Code Types on page 82 for more details The camera will reboot after the upgrade and then reconnect automatically Current software version is not checked when upgrading a network camera ...

Page 68: ...sired Control Area use the Arrow buttons on the remote control to select the menus and options Search menu can also be displayed by placing the mouse cursor on the upper portion of the screen The Control Area consists of Menu Screen Record Table Search and Playback 1 Menu Activates side Search menu Use the arrow buttons to select an option 2 Screen Activates the middle screen section Use the arrow...

Page 69: ... video recordings based on date and time Specify the date and time and then select Go to jump to the corresponding video recording Select a bookmark button on the right side to move to the saved bookmark position 7 Select Camera Select a camera channel and display it as a single screen 8 Zoom Zoom in 9 Panic Recording Use the Panic Record feature 0 Alarm Pressing this button while the alarm has be...

Page 70: ...e Lapse search window changes the size of search window and displays all or minimum channels Using the scroll the information of other channels which is not shown can be checked in the minimum size of Time Lapse search window Select zoom in to compose recording data in 1 minute segments and select zoom out to compose recording data in 3 minute segments Selecting zoom out displays more time in one ...

Page 71: ...the Bookmarks window to move to the registered playback position Select Bookmark list and then the icon to delete the corresponding bookmark 4 Calendar Search Use the calendar to search for video recordings by specific dates Dates containing video recordings are highlighted in light grey Selecting a date containing video recording data loads the earliest recording from that date paused state Selec...

Page 72: ...em You may be prompted with an error message when trying to back up on the device If so you will need to restart the NVR If the USB hard disk s file system has been damaged restarting the NVR will not solve the problem and the aforementioned error message will continue to be displayed each time you attempt a backup If this is the case you will need to format the HDD or use a recovery program to re...

Page 73: ... the options have been configured select Search to begin the search and return to the Text In Search setup window 8 Slow Play Option Search the playback screen at low speeds Select the desired playback speed x1 2 x1 3 x1 4 x1 6 x1 8 and then select Play Context Menu Select the Menu button or right click on the Camera screen to access the context menu Zoom Zoom in Audio Enable disable audio Audio p...

Page 74: ...rom and To points will be searched If Check Time Overlap has not been selected events from the entire From and To range will be searched Use event filters to include exclude specific system events such as Panic Record Check Recording Check Alarm In Disk Almost Full Disk Bad Disk Temperature Disk S M A R T Fan Error eSATA Disconnected and Disk Config Change from the search Camera Filter Alarm In Se...

Page 75: ...5 00 6 00 Segment 1 Segment 2 When searching overlapped video recordings you can choose a specific point in time or a time frame If you use the Go to the Date Time option and select a point within the overlapped time period 4 o clock for example you must specify 4 o clock in which of the two existing segments If you use the Event Log Search or Motion Detection option and select a time frame within...

Page 76: ...act your network administrator for the IP address of the NVR you wish to connect to and the WebGuard port number 2 When prompted with the WebGuard login window select WEBWATCH or WEBSEARCH as the desired mode Enter the ID and password and click LOGIN to sign in using the selected mode If connecting by entering http www dvronline net enter the NVR s IP address in the Device Address field Selecting ...

Page 77: ...cessories Command Prompt Right Click and then select Run as administrator Type in netsh int tcp set global autotuninglevel disable and then press Enter Restart the computer to apply the change To enable auto tuning again launch the command prompt as an administrator and then type in netsh int tcp set global autotuninglevel normal Restart the computer to apply the change Web Monitoring Mode A remot...

Page 78: ...te locale is shown on the screen Enable Audio Enables audio transmission with remote locales Select to display buttons Enables transmission of audio to the remote locale via microphone Enables playback of audio from the remote locale on speakers Enables two way audio communication with the remote locale Disables audio transmission If the remote locale connected to supports audio transmission icon ...

Page 79: ...tivity 1 2 5 6 7 0 3 4 9 8 1 Press to log out WebGuard 2 Click to switch over to Web monitoring mode 3 Place the mouse pointer on the WebSearch logo to check WebGuard s version 4 Displays time information of the video recording from the remote NVR 5 Apply image filters Sharpen Blur Equalizer Interpolation and Revert to the images Image calibration is applied only during the paused state 6 Zoom in ...

Page 80: ...rendering mode to adjust the video output rate or select which OSD elements to display on the screen from the OSD list Click to save the video recording as an executable file Click to save the current video screen as an image file Click to print the current video screen using a printer connected to the computer Click to reload recent video recordings from remote locales Indicates the selected came...

Page 81: ... Disk Bad Clip Copy End Login Clip Copy Cancel Logout Clip Copy Failure Setup Begin Clip Copy User Setup End Clip Copy Begin Remote Setup Change Clip Copy Finished Remote Setup Failure Clip Copy Duration of Video Setup Import Clip Copy Camera Setup Import Failure Callback Failed Setup Export Factory Reset Setup Export Failure Camera Upgrade Begin Setup Export Canceled Camera Upgrade End SNS Failur...

Page 82: ...Storage Device in Use 104 Reboot Failure 405 Unsupported File System 105 Improper File 500 Clip Copy in Progress Upgrade Not Available 300 Remote Connection Failure Clip Copy Error Codes No Type No Type 0 Unknown Error 12 Disk Error 1 Device Error 13 Clip Player Execution File Not Found 2 Device Connection Failure 14 Clip Player Execution File Access Failure 3 CD Media Not Found 15 Clip Player Exe...

Page 83: ...ut 26 Port in Use 7 Network Device Terminated 27 SSL Connection Failure 8 Unable to Connect No Available Port 28 Network Timeout 9 Server Not in Operation Unable to Connect 29 Network Device Host Timeout 11 Network Unavailable 30 RTP via TCP Not Supported by Network Device Host 12 Different Network Zone Unable to Access 31 Socket Error 13 Connection Timeout 100 Unknown CODEC 14 Forced Disconnectio...

Page 84: ...cordings to free up space Set the NVR to Recycle mode For more information refer to the General on page 46 icon is shown but video is not being recorded If the Pre Event is enabled the and icons appears when recording is not inprogress or the and icons appear when an event occurs and recording is in progress For more information refer to the Schedule on page 47 The NVR keeps on rebooting during a ...

Page 85: ...r video encoder Video In Port 16 Channel 16 32 Monitor Out HDMI 1 HDMI VGA 1 DB15 Video Resolution 1920x1080 1680x1050 Recording Speed IPS 480ips Full HD Playback Speed IPS 120ips Full HD If more than 16 cameras from video encoders are registered on the NVR video may not be displayed smoothly in a remote program I O Alarm In 4 TTL NC NO programmable 2 4V NC or 0 3V NO threshold 5V DC Alarm Out 1 r...

Page 86: ...m Terminal block Ethernet Port 1 RJ 45 eSATA Ports 4 eSATA Ports RS232 Serial Port Terminal block text insertion POS ATM RS485 Serial Port Terminal block telemetry control remote control keyboard programmable IR Remote Control Port Remote Control USB Ports 2 x USB 2 0 5V less than 0 5A Storage Internal Storage 6 SATA2 bays External Storage 4 eSATA ports Clip Copy Device USB Storage Device USB HDD ...

Page 87: ...g 35 F FEN 56 L Live Mode 29 33 Login 28 M Motion Search 72 Mouse 39 O OSD 57 P Panic Recording 36 Pre Event 48 Print 73 PTZ Control 33 R Recording 36 S Schedule 47 Search 68 Storage 43 T Text In Search 73 Timelapse Mode 68 Time Lapse Search 70 U Upgrade 67 V Video Analytics 48 W WAN 55 WebGuard 76 Wizard 21 V1 4 ...

Page 88: ...COSTAR VIDEO SYSTEMS 101 Wrangler Suite 201 Coppell Texas 75019 Phone 469 635 6800 Fax 469 635 6822 Toll free 888 694 7827 ...

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