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FREQUENTLY ASKED QUESTIONS 

Please

陀,v

iew these f

quently asked questions on the next few pages prio

「 to using you「 heater.

。.

My heater emits a strange odor when I finrt open the box and when I turn the heater on far the first 

time. Why is this happening? 

A. This is no「mal. This heater is t「回ted with a specia L heat safe/「esistant coating. This odo「 will sometimes

be present when the box is opened. When the coating is exposed to heat, it produces this pa「ticula「口do「

du「ing the first few hou「s of ope「ation. This will dissipate a阮e「 the break-in .�e「iod. lfyou are sensitive to 

odo

陪,

y口u may want to pre-burn the unit in a garage with the doo「 口pen until the initial odo「 dissipates.

。.

If my heater runs on its max w画ttage setting, how many BTUs is that? 

A. This heate「 is intended to be used as supplemental heat  in  a「eas most  needed.  It may take several 

minutes to several hou

to heat you

「 area, depending on va「ious facto『·s. The below cha『t provides BTU 

translations for different wattages.

750 
500 

3,412 

2,559 

1,706 

。.

Can the heating elements be replaced? 

A,  Replacement heating elements can be obtained from the manufacturer. All pa『ts may be pu「"t:hased

through the 

『nanufacture「 if归ur product is out of  warranty.  If you feel that the elements are definitely 

faulty right out of the box, contact Cust口me

「 Supp口时A representative can then direct you to the next step. 

。.

Once I plug the unit in and turn it on, how long will it take to heat my room? 

A,  The  heating  process  in  the  heate「 begins immediately  upon  powe「ing 口n and  setting  the  desired 

temperatu陀above the ambient  temperatu陀. A noticeable  change  in  the ambient  temper百ture of  the 

room will vary due to variables such as the location of the heater (in the home), floor plan and size of the 

「oom, how well the room is insulated, how many do口『·s/wind口,ws, how much ba陪concrete (acts as a heat 

sink with any type of heating), the opening and closing of an exte「io「 door, long hallways, high ceilings, etc. 

Customers with smaller rooms expe

「ience quick heat changes. Rooms with la『百er and open floor plans 

can expect up to 24 hours to completely heat up. 

。.

I do not have a grounded outl创. Can I use adapters, a 2-prong power strip, or remove the ground 

prong from the cord? 

A. NO! If you do not have a grounded outlet, contact a certified electrician for advice.  Removing口「a忧e「ing

any pa「t of  the heater's o「iginal design o「 intent [including the power cor甘l will void  the warranty and

make you liable for any unexpected口「haza「dous results. 

。.

My Heater has an ECO setting? How does this setting work? 

A. The ECO mode on your heater is a program that attempts to keep the temperatu陀st「ictly at a

wa「m"

68

° 

F (20

°

C). This also helps with efficiency, as it  is programmed to 1 I Inc「ease the powe「 to the unit

s

maximum wattage if the temperatu陀drops below 64.4

°

F (18

Cl 21  Gradually reduce the  wattage used 

as it approaches

2

(19

Cl F and 3) Stop heating when 68

° 

F (20

°

C) is achieved . This is c口nsidered an 

Economical function, since in the ECO setting, the heate「 is almost neve「running at the maximum watts. 

OPERATING INSTRUCTIONS 

1.  Turn  the  heate「 on or  off  by  pressing  the 

Powe「 button on the control  panel  (CJ  o「 by

pressing  the  Power  button  on  the  remote 

control (Bl.

Once  the  powe「 is off,  heatin目 elements

will  stop wo

「king first. The fan will contim』e

working  for  up  to  90  seconds  to  dispense 

陌sidual heat  inside  the  heater.  This  is  a

no

「mal function.

2.  Select  a  heat  setting  by  pressing  the  HEAT

butt口n on either the control panel [Cl  o「 the

remote  control  (BJ  to  toggle  between  the 

three heat settings. 

Powe「 for heat-up  mode  is  1,500  W;  heat­

down  is 1,000  W.  ECO  mode  is an  Economic

Ene咱Y Saving  Function.  When  ECO  mode  is 

chosen, the heate「 will operate to maintain a

constant warm 68

F

Note:  The  ECO  LED  light  will  only  illuminate 

when the  ECO  function  is  active  and the 

ambient  room  temperature  falls  below 

68

°

F/20

°

C. 

3 .   Set  the  temperature by  p「essing the a「rows

n the control panel (Cl口「 the remote control 

(Bl. 

You  can  set  the  temperature  on  the  heate

『-

anywhere between 50

Fand 90

For between 

10

°

C  and  32

°

C.  Once  you  have  chosen  the 

desir唱d temperatu

陀,

the heate

「 will remain 

on  until  the  room  temperature increases  to 

the  temp_erature  on  the  digital  display.  The 

he ate

「 will cycle  on  and  off  to  maintain  the 

desired room tempe「亩ture.

To  view the  ambient  temperature  press  and 

hold  the  timer  button  fo

「 5 seonds  on  the 

control panel (Cl o「 sho「t press on the remote 

cont「ol(B]

Note:  To  switch  between  Fahrenheit  and 

Celsius,  p「ess and  hold  the  TEMP  UP 

button  on  the  control  panel  (CJ  for  5 

sec口nds.

Note:  To  engage  the  child  lock  on  the  control 

panel  (CJ,  p陀ss and hold  the  temp  UP 

and  temp  DOWN  buttons  5  seconds. 

Deactivate  the  lock  by  repeating  these 

steps. 

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Summary of Contents for EP23757

Page 1: ...HEATER INFRARED QUARTZ EP23757 ...

Page 2: ...facturer its authorized se vice agent or by qualified personnel in order to avoid hazard WARNING In orde to avoid ove heating do not cove the heater The heate must not be located immediately below a socket outlet 负 REPLACEMENT PAR 市LIST Fo eplacement pa同s call our technical support department at 657 3 4 1 03 62 8 a m 5 p m CST Monday F iday PART o o o 固 t u 咀 A B c 0 E F G H DESCRIPTION PART Contr...

Page 3: ...e t口 prepayany shipping cha es bothways including but not limited to taxes and duties All exchanged pa ts and products replaced under this wa rantywill become the prope ty of manufacturer The nanufacture reserves the ight to change manufacturers f replacement pa ts 口 products f口 use in orde to cove any existing wa ranty The pu chase may be asked to provide the supplier with proof of puπhase docume...

Page 4: ...unde ca pet Do not cove the co叫with throw rugs unners or similar cove ings Arrange the cord away from traffic a陀as and where it will not be t ipped over The heate must be plugged into a wall outlet that is a dedicated circuit with a minimum 15 amp rating on that individual circuit To disc口nnect the heater first turn the power button to the OFF position and then remove the plug from the wall outlet...

Page 5: ...Factory No HT1167 ...

Page 6: ...ed electrician for advice Removing口 a忧e ing any pa t of the heater s o iginal design o intent including the power cor甘l will void the warranty and make you liable for any unexpected口 haza dous results My Heater has an ECO setting How does thissetting work A The ECO mode on your heater is a program that attempts to keep the temperatu陀st ictly at a wa m 68 F 20 C This also helps with efficiency as i...

Page 7: ...because heaters are consider百d appliances and draw 口ut high amperage If you are unsure your ciπuit meets these req1 irements verify with a ce tified elect ician AWARNING Risk of fire damage to prope句 injury may result if equirements are not met Why do眉myheater s fancontinueto run after thesettemperature is reached orthe power isturned off A This is no nal The heater s fan will continue t口 un even ...

Page 8: ...heater has ove heated 2 Insufficient power t口 the unit 3 The air filte is clogged 4 Insufficient ai flow to the heater 1 Tempe 亩tur哩senso not functioning prope Ly CORRECTIVE A 町ION 1 Plug the powe cor甘into an elect ical outlet 2 Check the elect icity at the main fuse box 3 Replace the batte ies in the 飞 mote control 4 Inc ease the thermostat temperature on the heater fo a highe heat setting 5 Swit...

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