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www.covvi.com | Unit 4, Quayside Business Park, Leeds, LS10 1DJ | 020 3949 9500
Only the COVVI Hand is serviceable, all COVVI supporting products are designed to be maintenance free. When
any COVVI product is sent in for repairs or to be evaluated for faults, it must be returned to COVVI completely
assembled and not tampered with. COVVI has the right to void the warranty of all products that have any type
of modifications or damage caused by any unauthorised or untrained personnel. Any form of abuse, neglect,
and excessive damage that is caused by usage outside the intended design and technical specifications, and/
or any modifications made towards COVVI products will null and void all warranties. All products received
will go through COVVI’s Quality Department to assess the condition of the product sent in. The products are
evaluated in the order that they are received.
Should the product be under warranty and have any manufacturing and/or workmanship defects, the part(s)
will be replaced at no charge. The warranty holder will be informed of any and all defects that are covered
and not covered under warranty. Any product out of warranty that is sent in to COVVI will be evaluated by our
Quality Department and quoted with repair parts and labour as required. Once the repair estimate is sent to
the customer, they will have a 60-day approval period. Once the 60-day approval period expires, COVVI has
the right to ship the device back to the customer.
14.0 Warranty Service and Repairs
To the fullest extent permitted by law COVVI Ltd. and its affiliates, directors, officers, employees, partners,
contractors, or agents will not be liable for any losses or damages whether direct, indirect, incidental, special,
punitive, or consequential resulting from the use of the COVVI Hand and associated products, irrespective of
whether the Clinician or User has been advised or otherwise might have anticipated the possibility of such
loss or damage.
COVVI Ltd. and its affiliates, directors, officers, employees, partners, contractors, or agents shall not be
responsible for strikes, labour slowdowns, war, terrorism, riots, severe weather conditions, natural disasters,
acts of God or any other forces beyond the reasonable control of COVVI which may result in direct, indirect,
incidental, special, punitive, or consequential losses or damage.
14.1 Limited Liability
Summary of Contents for HAND
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