COWON Q5W
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Didn’t find solution from the manual
Please refer to our homepage (www.COWON.com), and visit customer support, product FAQ, or begin-
ner’s guide for further assistance.
Unit won’t power up.
Plug AC adapter and charge Q5 when the battery is completely depleted. Q5W may take longer to
recharge after complete depletion. In such case, the unit might take longer time to power on even after
plugging AC adapter to charge.
Button does not work.
Make sure ‘HOLD’ switch is disabled.
Wireless remote does not work
Check battery in the remote. Remove any objects may block communication between remote and
remote sensor on Q5W.
Can’t hear anything
Check to see if volume is set to ‘0’.
Make sure compatible media file is stored in Q5W. Also, damaged audio file may generate noise or
distorted sound during playback.
Make sure headphones are connected properly. Wipe headphone plug with soft cloth may help reducing
noise during playback.
Music mode won’t display album art
To display album art, image file must be stored in ID3 Tag of the audio file.
Use COWON Mediacenter-JetAudio to edit ID3 Tag.
Can’t play video files
Loading time may vary depends on codec and types of video file.
Use COWON MediaCenter to convert video files to Q5W compatible files, otherwise video may not be
played on Q5W.
TV OUT puts noisy picture/does not work
Make sure Q5W TV out setting is correct. Utility -> Settings -> TV -> TV OUT/Video OUT
Can’t Tune into FM channels
FM signal strength may vary by locations. Make sure earphones are attached. Q5W does not have built-
in antenna, it uses earphones as an external antenna.
Customer support
Summary of Contents for Q5W
Page 1: ...User s Manual ver 1 1 EN ...
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