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2. Error Codes and description 

2.1    Error Message will be displayed when Malfunction 

ON/OFF: 

KNEAD + TAP + POWER

(buttons on the controler), press and hold the three buttons in two senconds to 

turn on the automatic analysis system model. 

After activating the "auto-checking model",    the display screen of the controller keeps flashing;    if there is 

something wrong with the chair, the time area will show you the exact code of the malfunction, meanwhile the buffer 

will make noise. 

Code Phenomenon 

Malfunction 

description 

Solutions 

Remarks 

01 

remote control tested 

any key pressed more 

than 25 seconds 

1.one of the KEY has been 

blocked. 

1.check the key of the 

remote control 

turn on the chair 

02 

remote control did not 

connected 

1.the remote control wire is 

broken or the remote control 

wire is disconnected 

1.reconnecte the remote 

control wire or change the 

remote control wire. 

turn on the chair 

03 

backrest signal is 

abnormity 

1.backrest wire(black) is not 

well connected. 

2.up & down limit sensor is 

broken 

1.check whether the 

backrest wire(black) is well 

connected 

2.change the up & down 

limit sensor   

turn on the chair 

04 

backrest signal is 

abnormity 

1.backrest wire(black) is not 

well connected. 

2.the counting sensor of the 

rolling motor is broken 

1.check whether the 

backrest wire(black) is well 

connected 

2.change the counting 

sensor of the rolling motor 

activate the 

Rolling function 

07 

tested more than 2 

wideth inspection 

signal  

1.wideth inspection board is 

broken 

2.wideth inspection wire is not 

well connected 

1.change wideth inspection 

board 

2.change backrest 

wires.(black) 

activate the 

Rolling function 

08 

  more than 5 seconds 

did not tested the wide 

signal 

1.wideth inspection board is 

broken 

2.the wire connect to the 

wideth inspection board is 

disconnected 

3.kneading motor is broken or 

kneading belt is lost 

1.change wideth inspection 

board 

2.change backrest 

wires.(black and gray) 

3.change kneading motor   

activate 

auto-check model

09 

  more than 5 seconds 

did not tested the 

middle signal 

1.wideth inspection board is 

broken 

2.the wire connect to the 

wideth inspection board is 

disconnected 

3.kneading motor is broken or 

kneading belt is lost 

1.change wideth inspection 

board 

2.change backrest 

wires.(black and gray) 

3.change kneading motor   

activate 

auto-check model

Summary of Contents for EC-360D

Page 1: ...EC 360D Maintenance Service Manual MODEL EC 360D By Customer Service Department...

Page 2: ...ear cover of backrest 8 Replacing up down limit sensor 9 Replacing kneading motor 10 Replacing counting sensor of rolling motor 11 Replacing gear box 12 Replacing massage mechanism 13 Replacing rollin...

Page 3: ...ts that are damaged and reuse the serviceable parts During the dismantling or assembling process do not damage other parts and PCB Be on the alert for loose or disconnected connectors during repair Do...

Page 4: ...k is well connected 2 change the up down limit sensor turn on the chair 04 backrest signal is abnormity 1 backrest wire black is not well connected 2 the counting sensor of the rolling motor is broken...

Page 5: ...nected 3 change rolling motor or rolling motor wire activate auto check model 16 can t test signal from foot rest recline actuator 1 down limit sensor is broken 1 change down limit sensor 2 check whet...

Page 6: ...the Power Source Box or on the transformer wire Power supply circuit poorly connected main PCB fails Replace Fuse Replace Power Box Replace main PCB 02 No function when starting The LCD is illuminatin...

Page 7: ...backrest B Find the two zippers at the bottom of the front back Unzip these two zippers then we can take the fabric off 6 Replacing Backrest Assembly A Take off the backrest pad Please refer to Replac...

Page 8: ...ach side of the backrest to the side panel slots Then fix the bin and connect the backrest wire connecters Backrest wire connecters Note different color Wire Terminals and mark Insert the wire plugs b...

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