1.4 Liability
Important Notice:
The following is made in lieu of all warranties, expressed or implied. CPS and/or
manufacturer’s only obligation shall be to replace such quantity of product proved to be
defective, provided that such guarantees or replacements are a stated policy of the
manufacturer. CPS and/or manufacturers shall not be liable for any injury, loss, or damage
whether direct, incidental, or consequential, arising from the negligence or misuse of the
product. Before using, user shall determine the suitability of the product for its intended use and
the user assumes all risk and liability whatsoever in connection therewith. The foregoing may
not be altered, except by an agreement signed by at least two of the officers of Concrete
Polishing Technologies, Inc. CPS will not be liable for delays in shipping due to circumstance
beyond the control of CPS. Warranties will be null and void if after-market alterations, changes,
or modifications have been made to the equipment.
1.5 Customer Service and 24/7 Technical Support
Concrete Polishing Solutions has a well-trained service department, as well as an exceptional
sales and technical staff, who have extensive knowledge on how to service our equipment.
Being the manufacturer, CPS best understands its equipment and already stock parts to service
equipment. CPS can send you the parts to help you service your own equipment over the
phone. In many locations, CPS can vide the information of a service person in your area who
will be happy to assist you with parts and service.
If you do need to contact the Service Department, you will need to vide the product model and
serial numbers to the person assisting you. You can reach the CPS Service Department 24/7 by
calling 877.472.8200 or via email at
CPS vides technical support to our customers twenty-four hours a day, seven days a week.
Trained representatives will be happy to help you with any questions you may have. Please feel
free to contact CPS any time of day or night for assistance by calling 877.472.8200 or emailing
This operator’s manual vides instruction for safe, trouble-free operation of your machine.
Anyone who will be operating or maintaining your machine are required to read and understand
the information herein.
This manual vides insight into safety messages and controls to help you operate the machine
safely. It also vides answers to specific questions about operation and servicing. There is an
index located in the back of the manual that will assist you in finding information quickly within
this manual.
Owners and operators must keep the owner’s manual available for frequent reference.
Contact CPS for assistance, information, or additional copies of this manual.
1.5.1 Contact Information and Additional Support:
If you are in need of assistance, contact CPS Customer Service, day or night:
By phone: 877.472.8200
For informational videos on CPS equipment, including instructional videos and tips for bidding
and more, visit CPS on YouTube by searching Concrete Polishing Solutions and clicking
‘Subscribe’
.
http://www.facebook.com/concretepolishingsolutions
