Damaged Shipments
CPS carefully inspects all orders before shipment and then
packs shipments as carefully as possible. We advise that you
thoroughly check all cartons before you sign for the order. Any claims
for merchandise damaged in transit must be filed with the delivering
carrier, not CPS.
Liability
Important notice: The following is made in lieu of all warranties,
expressed or implied: CPS and/or manufacturer’s only obligation shall
be to replace such quantity of the product proved to be defective
provided that such guarantees or replacement are a stated policy
of the manufacturer. CPS and/or manufacturers shall not be liable
for any injury, loss of damage, direct, incidental, or consequential,
arising out of the negligence or misuse of the product. Before using,
user shall determine the suitability of the product for its intended
use and the user assumes all risk and liability whatsoever in
connection therewith. The foregoing may not be altered except by an
agreement signed by at least two of the officers of Concrete Polishing
Technologies, Inc. CPS will not be liable for delays in shipping due to
circumstances beyond the control of CPS. Warranties will not apply if
after market alterations, changes, or modifications have been made
to the equipment.
Customer Service
Concrete Polishing Solutions has a well trained service
department and our sales and technical staff have extensive
knowledge on how to service our equipment. Being the manufacturer,
we best understand our equipment and already have parts in stock.
We can also send you the parts and help you to service your own
equipment over the phone. In some locations, we can also provide
you with information regarding an outside service person in your
area that can assist you with parts and service.
If you need to contact the Service Department at Concrete
Polishing Solutions, you will need to provide the product model and
identification numbers.
24/7 Tech Support
We provide twenty-four hours a day, seven days per week
technical service for our customers. Our trained representatives will
be happy to help you with any questions you may have. Please feel
free to contact us at any time, day or night by phone at 877-472-8200
or via e-mail at
info@go2cps.com.
GENERAL INFORMATION
24/7 Technical Support- Toll Free 1-877-472-8200
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Concrete Polishing Solutions- G-250XTP Operator’s Manual
