Cradlepoint AER 2100, Quick Start Manual

Page 1: ...AER 2100 All in One Cloud Managed Networking Solution Quick Start Guide ...

Page 2: ...E solution fusing enterprise reliability with unparalleled agility Enterprise Support For enhanced services including enterprise level support extended warranties site surveys and expert installation check out Cradlepoint s CradleCare suite of services Visit cradlepoint com cradlecare to learn more What s In The Box Cradlepoint AER 2100 Dual Band 2 4 5 GHz WiFi Antennas 12V 3A AC DC Power Supply E...

Page 3: ...prise Cloud Manager Cradlepoint s next generation management and application platform Enterprise Cloud Manager integrates cloud manage ment with your Cradlepoint devices to improve productivity increase reliability reduce costs and enhance the intelligence of your network and business operations To learn more about Cradlepoint Enterprise Cloud Manager and to begin a free 30 day trial contact servi...

Page 4: ...ptions Lock Slot 10 100 1000 Ethernet Port Configurable LAN or WAN Default WAN Reset USB 2 0 Port Power Switch and Port LEDs see pages 6 7 for descriptions Ground Screw Front Panel Back Panel 10 100 1000 Ethernet Ports Configurable LAN or WAN Default LAN ...

Page 5: ...wo MC400 Integrated Modems one included 3G 4G Antenna Connectors SMA WiFi Antenna Connectors Reverse SMA WiFi Modem When connecting the provided antennas review the connection points WiFi antennas have flat circular bases RSMA Modem antennas have protruding pins SMA 3G 4G Antenna Connectors SMA GPS Connector SMA GPS Connector SMA ...

Page 6: ...eiving power Check the power switch and the power source connection Flashing Amber Attention Open the administration pages see page 12 and check the router status ETHERNET WAN Indicates information about a data source connected to the Ethernet WAN port Blue Connected to an active Ethernet WAN interface WiFi BROADCAST These two LEDs indicate activity on the WiFi broadcast for both the 2 4 GHz and 5...

Page 7: ...Modem has established an active connection Blinking Green Modem is connecting Amber Modem is not active Blinking Amber Data connection error No modem connection possible Blinking Red Modem is in the process of resetting ADDITIONAL LED INDICATIONS Several different LEDs flash when the factory reset button is detected Two of the modem LEDs blink red in unison for 10 seconds when there is an error du...

Page 8: ...he carrier Contact your carrier for details about selecting a data plan and about the process for provisioning your SIM Once you have an activated SIM insert it into the integrated modem Insert the SIM card into the slot marked SIM 1 use the other slot SIM 2 for a secondary backup SIM Be sure to insert the card with the notch end first and the gold contacts facing down it will click into place Gol...

Page 9: ...ps screwdriver to remove the screws and use the Multipurpose Retaining Tool included in the router package to remove the cover 2 Slide the modem into the side of the router left slot first The protruding section of the modem fits into the groove 3 Reattach the panel cover and screw it back on When necessary remove the cover and modem using the Multipurpose Retaining Tool ...

Page 10: ... Antennas are jointed which enables you to position them for optimal signal To attach hold the antenna straight and twist the base of the antenna to connect folding the joint if needed Examples of suggested antenna orientations Care should be taken to ensure that the router antennas are not near metal or other RF reflective surfaces Wall Mount Desk Mount ...

Page 11: ...et Then connect the power supply to the router Ensure power is switched on O OFF I ON When you set the power switch to the ON I position watch for the power LED to illuminate If you would like to secure the power supply cord attach the Multipurpose Retaining Tool as shown Secure with included screws Power Switch Power Supply Port ...

Page 12: ...T PASSWORD is provided on the product label found on the bottom of your router Accessing the Administration Pages local GUI Once you are connected open the Cradlepoint AER 2100 s GUI based local administration pages to make configuration changes to your router 1 Open a browser window and type cp or 192 168 0 1 in the address bar Press ENTER RETURN 2 When prompted for your password type the eight c...

Page 13: ... any of the following Administrator Password Time Zone WiFi Network Name Security Mode Access Point Name APN Modem Authentication Failure Check If you are currently using the router s WiFi network you will need to reconnect your devices to the network using the newly established wireless network name and password NOTE To return to the First Time Setup Wizard after your initial login select GETTING...

Page 14: ...tecm com begin managing your devices individually or by group For example View the Dashboard for a visual analytics overview of your devices including a data usage chart Make a configuration change and apply it to all the devices a Group Set up emailed Alerts for when a modem reaches its Data Cap Threshold for a Configuration Change etc For more information about how to use Cradlepoint Enterprise ...

Page 15: ... through the local administration pages 1 Log into the local administration pages see page 12 You may have changed the ADMINISTRATOR PASSWORD 2 Select SYSTEM SETTINGS SYSTEM SOFTWARE 3 If new firmware is available select AUTOMATIC Internet 4 Wait a moment while firmware is updated and the router reboots do not close the browser window when updating If you do not have an active Internet connection ...

Page 16: ...ERNET CONNECTION MANAGER 3 Select the modem you would like to manage Click EDIT to open the WAN Configuration editor 4 Select the SIM APN AUTH SETTINGS tab In the ACCESS POINT CONFIGURATION field either select the desired APN from the options displayed or enter it manually 5 Input the username and password for authentication if required by your carrier 6 Click SUBMIT ...

Page 17: ... to your networks with an SPI Firewall and NAT Network Address Translation Features like URL Filtering Traffic Filtering DMZ Virtual Server Port Forwarding and FTP pass through passive and active are also available to enable safe Internet access for all connected users H O W T O C O N F I G U R E Select NETWORK SETTINGS FIREWALL for firewall options Select NETWORK SETTINGS WIFI LOCAL NETWORKS for ...

Page 18: ...tage and fail over to a secondary connection and fail back when the primary data service returns Redundant connection keeps your busi ness going H O W T O C O N F I G U R E Select INTERNET CONNECTION MANAGER Order your connections by failover priority Dual Band Concurrent WiFi Networks The Cradlepoint AER 2100 can broadcast up to four WiFi networks on both the 2 4 GHz and 5 GHz bands Secured SSIDs...

Page 19: ...Mode field select WIRELESS AS WAN The router automatically detects nearby WiFi networks import the desired network VRRP Virtual Router Redundancy Protocol VRRP provides hardware redundancy for increased reliability Configure master and backup routers for you network H O W T O C O N F I G U R E Select NETWORK SETTINGS WIFI LOCAL NETWORKS Select the desired network and click EDIT Select the VRRP tab...

Page 20: ...ations not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPOR...

Page 21: ...lure of the device to transmit or receive such data Warning This product is only to be installed by qualified personnel For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not possible This device and its antenna s must not be co located or operated in conjunction with any other antenna or transmitter INDUSTRY CANADA STATEMENT This device...

Page 22: ...ndustrie Canada L impedance d antenne requise est de 50 ohms INFORMATION FOR EUROPE DECLARATION OF COMPLIANCE Cradlepoint Inc declares that the AER2100 IBR1150 is in compliance with the essential requirements of the R TTE Direc tive 1999 5 EC Energy Related Products Directive 2009 120 EC Electromagnetic Compatibility Directive 2004 108 EC Low Voltage Directive 2006 95 EC and RoHS2 Directive 2011 6...

Page 23: ...NY AND ALL A DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE DEVICE EVEN IF CRADLEPOINT AND OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF SUCH DAM AGES ARE FORESEEABLE OR B CLAIMS ...

Page 24: ... 4G LTE and Dual Band Dual Concurrent WiFi with 802 11ac Ultimate WAN Diversity Use 4G LTE with dual modem dual SIM and multi carrier functionality Ethernet and or WiFi as WAN Failover failback and load balancing 4G LTE Ethernet WiFi as WAN Enterprise level security and features including VPN VLAN VRRP BGP OSPF RIP and more some features require license ...