R1900 Series Router Models
This document applies to the following R1900 series models:
CRADLEPOINT R1900-5GB
MODEL S5A052A
Before You Begin
Read through the following before you set up your Cradlepoint R1900 series router.
Location Considerations
The R1900 is built for installation in a variety of environments. Cradlepoint recommends having a
professional install the R1900 router to ensure proper signal reception and usage. The following are best
practices for determining the location for the installation:
•
Ensure that the mounting surface is flat and clear of any obstructions or objects that may
interfere with the antennas, signal reception, or cables.
•
Position the device for optimal cellular and Wi-Fi signal reception.
•
Avoid mounting in direct sunlight or in locations where it may be exposed to the weather.
•
Ensure plenty of airflow for ventilation.
•
Keep the device out of reach. It is required that the endpoint be installed behind a locked/gated
enclosure to restrict unauthorized access. The R1900 is designed to work in elevated ambient
temperatures which may cause the surface of the device to become too hot to safely touch.
•
Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included in the
product shipping box.
For mobile installations, refer to the
Vehicle Installation Guide for Mobile Routers
for more
information.
IMPORTANT:
The R1900 Series router requires increased separation distances in relation to other
networking hardware. Therefore, Cradlepoint requires that all 5G adapters be installed by a professional.
For assistance with installation or in locating a professional installer, contact Cradlepoint
Sales and
Support
.
SIM Card for Wireless Connectivity
A wireless broadband data plan must be added to your Cradlepoint R1900 for wireless broadband
connectivity. The SIM must be provisioned by the carrier. Contact your carrier for details about
selecting a data plan and about the process for provisioning your SIM. To configure the router for
failover and failback functionality, refer to the article,
Effectively Utilizing 2-SIM Modems
.
Router Communication and Data Usage
The factory default configuration of the router is set to communicate with Cradlepoint and other
resources at regular intervals to access the latest NetCloud OS and modem updates, clock
synchronization (NTP), and NetCloud Manager. Such communication may result in data usage and
