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ZigBee – is a proprietary wireless network that Crane Merchandising Systems uses for Mesh
communication. This network is used for Telemetry device, Client to Gateway communication,
Gateway to Client communication.
Credit Card Processing – Payment processing to accept credit/debit card payments for product
purchases. Using a Payment Processor such as Vantiv or Heartland provides the Operator with all the
services necessary to give consumers a secondary means of payment. Merchant accounts and terminal
ID’s, card processing and validation and transaction processing from card Swipe to the Operators bank
account.
Credit Card Settlement – Better known as Credit Card Reconciliation, it’s the method of balancing the
amount of dollars collected and balancing it against the amount of product sold. Just like balancing your
check book but totally automated using VendMAX.
Streamware Connect – simply stated, Streamware Connect provides telemetry devices and infrastructure
to reliably pass both Transactional and operational data about Vending machines from one software
application to another, so that multiple applications can contribute to a comprehensive, networked
solution.
With or without a vending management system, Streamware Connect lets you manage your Media
Machine content including plan-o-grams, nutritional information, pricing, and marketing content. It also
lets you receive alerts – learn if your payment system doesn’t have change or your Media Machine
reached your cash limit (or many other potential alerts) via email.
Streamware Connect also maintains a state of the art server farm located in a remote co-location facility
with redundant power, networks, and on-site support. The infrastructure serves the entire installed base
of telemetry devices and the communications to and from the operators VendMAX systems.
Navigator – the telemetry device that receives information from the Vending machine and transmits the
files across the cell network and internet to Streamware Connect, the Credit card Processor, and to the
Operators VendMAX or other VDI compliant VMS.
VMS – Vendor Management System. A process or system for managing vending machines such as
VendMAX.
VDI – Vending Data Interchange. A NAMA standard for monitoring 2 types of data: Transactional data
includes product selection, pricing, sales, and payments while Operational data involves error messages,
conditional alerts, and malfunction reporting.
Media – Crane Merchandising Systems new equipment platform is the industry’s most advanced
vending solution. Built on NAMA Open Standards, Media integrates the following capabilities in to one
powerful solution: graphics, touch screens, consumer insights data, advertising, and promotions, social
media, networking options (including machine to machine, cellular, & Ethernet), cashless payment
options including mobile wallet, USB peripherals, and much more.
VendMAX – our VendMAX customers can take advantage of a whole new level of business integration
with Media including: route efficiency optimization, cash and cashless reconciliation, machine alert
prioritization and resolution, merchandising, and many more benefits.
