BevMax_Media_Programming_10_6_10 Page 16 of 106 08/15/2013
Error
Description
Probable
Cause
Possible
Solutions
# XXX Motor Error.
The board has detected a problem with a selection
Check harness connection.
Motor (XXX indicates the selection involved).
Check for damage to the tray harnessing.
Check for damage to channel harnessing if applicable.
Replace the snack motor.
Health Control Active.
The control board has detected a temperature
Check for clean screens and condenser.
condition which is outside the allowed parameters
Check for acceptable clearance behind the machine.
and has stopped allowing sales of involved products.
Check temperature sensor for accurate readings.
Check refrigeration system for proper function.
SureVend Comm Error.
The control board is not communicating with the
Check the harness connections between the
(Not Applicable)
SureVend board system. Can be fatal or non-fatal
SureVend boards and to the I/O board at J3.
depending on SureVend settings (optional or must).
Check the harnesses for damage (crushed, cut, etc.).
Check the right side SureVend board to be an updated
board and replace if it is not.
Replace the SureVend boards.
SureVend Is Blocked.
The control board has determined that a SureVend
Check the delivery bin for items that may have hung
(Not Applicable)
Sensor is blocked. Can be fatal or non-fatal depending up and blocked a beam.
on SureVend settings (optional or must).
Check harnesses and connections on the SureVend
boards.
Check calibration on the SureVend boards.
Replace the SureVend boards.
SureVend Calibration Error.
The control board has calculated a value which is
Check for damage to the SureVend boards & harnesses.
(Not Applicable)
not possible. Can be fatal or non-fatal depending on
Replace the SureVend boards.
SureVend settings. (optional or must).
Anti Jackpot Error.
The control board has detected multiple attempts to
Check SureVend calibration.
vend a product from a selection and has not seen a
Check SureVend function.
successful
delivery.
Check
motor
function.
# XXX Sold Out.
The control board has determined that a selection is
Check to see that there is product.
sold out. (XXX indicates the selection number
Check SureVend calibration.
involved).
Check
SureVend
function.
Check motor function.
