DE Web: https://www.creabest.de/
FR Web: https://www.creabest.fr/
IT Web: https://creabest.it/
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Please note that Creabest does not accept returns after modifications to the product, as this
will invalidate our warranty policy. If we receive the modified product, it will be returned.
The costs incurred are borne by you.
What information do we need from you:
Order number and product code
A detailed description of the problem. It is strongly recommended that you provide a
detailed picture description or a detailed video description.
After returning the goods, please inform us of the return flow information in time.
Please note that there is no refund in the following cases:
Man-made damaged goods.
Improper use can cause product damage.
4.3 Guarantee and warranty
Creabest products are manufactured according to the most stringent quality standards, and
creabest guarantees that LiFePO4 batteries can be delivered in perfect condition.
Creabest provides a statutory warranty for defects in production and materials when the
product is delivered, and the warranty period is 2 years.
Creabest takes no responsibility for typical signs of wear.
Warranty does not apply to defects that can be traced back to natural wear, improper use or
insufficient maintenance. Use this product at your own risk.
The warranty can only be confirmed when the product is returned with a copy of the
purchase receipt or order information. In any case, the warranty does not exceed the value
of the product.
Activating the product means that you acknowledge the above conditions and assume full
responsibility for the use of this product.
The relevant weight, size or other values provided by Creabest should be understood as a
guide. Creabest does not assume any formal obligations for such specific information, as
technical changes for more efficient use of the product may result in different values.
