Problems with Digital Audio Devices
Intermittent hissing or no sound is heard from my digital speakers.
Make sure you select the sampling rate of the PCM SPDIF output of your Digital Out connector to match the requirements of the
receiving device. You may need to select a lower digital output sampling rate. The choices available are 48 kHz and 96 kHz.
To solve this problem:
1. In Creative MediaSource Go! Launcher, click the
Product Settings
tab.
Double-click the
Device Controls
icon.
Click the
Sampling Rate
tab.
Click the required sampling rate from the
Digital Output Sampling Rate
list.
Popping noises are heard during playback.
The DMA feature may not be enabled for your computer's drives.
To solve this problem:
For Windows 98 SE and Windows Me:
1. Click
Start
->
Settings
->
Control Panel
.
In the
Control Panel
dialog box, double-click the
System
icon.
In the
System Properties
dialog box, click the
Device Manager
tab.
Double-click the
Disk
drives icon.
Your computer drives will appear.
Double-click the hard disk drive icon.
In the box that appears, click the
Settings
tab.
Click the
DMA
(direct memory access) check box to select it.
An alert message box appears.
Click the
OK
button.
Click the
OK
button in the next box.
Click the
Close
button on the
System Properties
dialog box.
When prompted to restart your computer, click the
Yes
button.
Repeat steps 4-11 if you have other drives, for example, other hard disk drives, CD/DVD-ROM, and CD-RW drives. In step 4, double-
click the respective drive icon.
For Windows 2000 and Windows XP:
1. Click
Start
->
Settings
->
Control Panel
.
In the
Control Panel
dialog box, double-click the
System
icon.
In the
System Properties
dialog box, click the
Hardware
tab.
Click the
Device Manager
button.
Double-click the
ATA/ATAPI IDE Controllers
icon.
Your IDE channels will appear.
Right-click the
Primary IDE Channel
icon.
Click
Properties
.
In the
Properties
dialog box, click the
Advanced Settings
tab.
Click the
DMA if available
check box to select it.
Click the
OK
button.
