Troubleshooting 18
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GLIS
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Determining your
Windows version
To determine your Windows 95 version
number:
1. Right-click the
My Computer
icon,
and select
Properties
. The System
Properties dialog appears.
2. On the
General
tab, note your
Windows 95 version number.
Possible version numbers are:
q 4.00.950
q 4.00.950A
q 4.00.950B
Computer hangs or
restarts during
installation
A hardware conflict may cause the computer to hang or restart during the installation procedure. Check
the following to resolve the conflict:
• A hardware conflict with another device in your system (see “Resolving Hardware Conflicts” on
page 13).
• Previously installed audio card hardware or software needs to be removed (see “Uninstalling the
Software” on page 14).
• The audio card is not seated in the slot properly (see “Installing the Audio Card” on page 2).
• PCI bus mastering devices may be interfering with the operation of the audio card. Temporarily
remove non-essential PCI bus mastering devices.
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