Get Started
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Note:
If your phone becomes unresponsive, try a forced reboot—press and hold both the
Power
key and the
Volume Down
key for about 10 seconds.
Any time you want to see what's using up phone battery power, touch
Apps
>
Settings
>
Battery
. To set automatic rules to save power, touch
Apps
>
Assist
.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to use or
you may need to activate it on your Sprint account.
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If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
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If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. To confirm your activation, make a phone call.
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If you received your phone in the mail and you are activating a new phone for an existing number
on your account, you will need to go online to activate your new phone.
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From your computer’s Web browser, go to
sprint.com/activate
and complete the online
instructions to activate your phone
When you have finished, make a phone call to confirm your activation.
If your phone is still not
activated, visit
sprint.com/support
for assistance. If you do not have access to the Internet, contact
Sprint Customer Service at
1-888-211-4727
for assistance.
Tip:
Do not press the
Power
key while the phone is being activated. Pressing the
Power
key
cancels the activation process.
Note:
If you are having any difficulty with activation,visit
sprint.com/support
.
Complete the Setup Screens
After activation and any required updates, your phone should power off and then back on again.
After the restart, you’ll see a Welcome screen. You can then complete the Setup steps
.
1. From the Welcome screen, select a language (if prompted) and touch
Next
to get started.
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To skip any section, touch
Next
or
Skip
.
Note:
On the Welcome screen, there may also be an
Accessibility
button. If you are visually
impaired or hard of hearing, touch
Accessibility
to change the accessibility settings.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
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Wi-Fi
®
– If prompted, follow the prompts to sign in to an available Wi-Fi network. For
secured Wi-Fi networks, you will need to enter a password. See
Wi-Fi
for more details.