Credo mobile Moto X, User Manual

Page 1: ...ne numbers support and account information o Sprint activation instructions o Sprint specific services and features including Sprint Hotspot Sprint Zone Sprint Worldwide service User Guide Please Note To activate your phone please visit credomobile com activate For CREDO customer service please call 800 411 0848 ...

Page 2: ...Available applications and services are subject to change at any time ...

Page 3: ... Basics 8 Your Phone s Layout 8 Turn Your Phone On and Off 9 Turn Your Screen On and Off 10 Adjust the Sound Volume 11 Find Your Phone Number 11 Touchscreen Navigation 11 Your Home Screen 12 Home Screen Overview 13 Status 14 Active Notifications 15 App List 16 Recent Apps 17 Search 17 Google Now 18 Motorola Assist 18 Enter Text 19 Touchscreen Keyboard 19 Text Entry Settings and Dictionary 21 Tips ...

Page 4: ...icemail Menu 33 Edit the Display Name via the Voicemail Menu 33 Listen to Multiple Voicemail Messages 34 Voicemail Traditional 34 Set Up Voicemail 34 Voicemail Notification 34 Retrieve Your Voicemail Messages 34 Phone Call Options 35 Retrieve Data from Your old Phone 36 Make a Conference Call 37 Contacts 38 Get Started with Contacts 38 Add a Contact 39 Save a Phone Number 39 Edit a Contact 39 Sync...

Page 5: ...51 Google Play Store 51 Find and Install Apps 51 Create a Google Checkout Account 52 Request a Refund for a Paid App 52 Manage or Remove Apps 52 Download Apps from the Web 53 Google Maps and Navigation Beta 53 Google Play 56 Google Play Music 56 Get Music 57 Tips and Tricks 58 Sprint Zone 58 Mirror Mode 58 YouTube 59 Web and Data 60 Wi Fi 60 Turn Wi Fi On or Off 61 Wi Fi Search and Connect 61 Wi F...

Page 6: ...Commands 75 Google Drive Storage 76 Bluetooth Connections 77 Turn Bluetooth On or Off 78 Connect New Devices 78 Reconnect Devices 79 Disconnect Devices 79 Rename the Phone 79 Rename a Paired Device 80 Automate Repetitive Tasks 80 Near Field Communication NFC Technology 80 Turn NFC On and Off 80 Connect a Bluetooth Device 81 Your cloud 81 Android Beam 81 Connect Your Phone to Your Computer 81 Sprin...

Page 7: ... 90 Wireless and Network Settings 90 Airplane Mode 90 Wi Fi Settings 90 Bluetooth Settings 91 Tethering and Portable Hotspot Settings 91 VPN Settings 91 NFC Settings 91 Mobile Network Preferred Settings 91 Mobile Network Roaming Settings 91 Call Settings 92 Voicemail Settings 92 Other Call Settings 92 Sound Settings 93 General Sound Settings 93 Display Settings 94 Storage Settings 95 Battery Setti...

Page 8: ... Reset Your Phone 105 Account Settings 106 System Update 106 Date and Time Settings 107 Accessibility Settings 107 TalkBack 107 Explore by Touch 108 Web Accessibility 109 Accessibility Shortcut 109 Caller ID 109 Sound Volume and Vibrate Settings 109 Zoom 109 Display Brightness 110 Touchscreen and Keys 110 Messages 110 Hearing Aids 111 TTY 111 Braille 111 Apps for Accessibility 112 About Phone 112 ...

Page 9: ... 119 Symbol Key 119 Radio Frequency RF Energy 119 Exposure to RF Energy Device Operation 119 Follow Instructions to Avoid Interference Problems 120 Medical Devices 120 Regulatory Information 120 Specific Absorption Rate FCC IC 120 European Union Directives Conformance Statement 121 FCC Notice to Users 122 Industry Canada Notice to Users 122 Software Notices 123 Location Services 123 Emergency Call...

Page 10: ...ain Service or Other Information 127 Motorola Mobility LLC Limited Global Warranty Mobile Phones 129 Who is Covered 129 What Does this Limited Warranty Cover 129 What Will Motorola Do 129 Exclusions Products and Accessories 130 What Other Limitations are There 131 Copyright Trademarks 133 Copyright Information 135 Index 136 ...

Page 11: ... may look a little different This product meets the applicable limit for exposure to radio waves known as SAR of 1 6 W kg FCC IC The limits and guidelines include a substantial safety margin designed to assure the safety of all persons regardless of age and health The highest SAR values measured for this device are listed in the regulatory information packaged with your product Note When using the...

Page 12: ... Plug the AC adapter into an electrical outlet Fully charging a battery may take up to three hours Your phone may turn on when you connect the AC adapter to the outlet this is normal Note This product uses a non removable battery The battery should only be replaced by a Motorola approved service facility Any attempt to remove or replace your battery unless performed by a service representative may...

Page 13: ...shed make a phone call to confirm your activation If your phone is still not activated visit sprint com support for assistance If you do not have access to the Internet contact Sprint Customer Service at 1 888 211 4727 for assistance Tip Do not press the Power key while the phone is being activated Pressing the Power key cancels the activation process Note If you are having any difficulty with act...

Page 14: ...ackup email address and recovery question an option to join Google and an option to enable purchases from the Google Play Store app Touch Next between each screen l Use Google location Select your Google location options and then touch Next l This phone belongs to If applicable enter your first and last name and touch Next This information is used by the phone to personalize certain apps 3 Touch F...

Page 15: ... to your phone is able to access your voicemail messages For more information about using voicemail see Voicemail Traditional or Visual Voicemail Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help Sprint Account Passwords You will need to create passwords to protect access to your personal account information your voice...

Page 16: ...hone or any other phone Online sprint com mysprint n Access your account information n Check your minutes used depending on your Sprint service plan n View and pay your bill n Enroll in Sprint online billing and automatic payment n Purchase accessories n Shop for the latest Sprint phones n View available Sprint service plans and options n Learn more about data services and other products like game...

Page 17: ...t reservations and major local event information You can get up to three pieces of information per call and the operator can automatically connect your call at no additional charge There is a per call charge to use Sprint 411 and you will be billed for airtime n Touch Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed t...

Page 18: ... to time Sprint will automatically upload critical updates to your phone You can also use the menu to check for and download updates Touch Apps Settings System Update Update Motorola software to search for and download available updates Your Phone s Layout The illustrations and descriptions below outline your phone s basic layout Tip Find answers to many questions about your new phone right on you...

Page 19: ...rd n Flash on back helps illuminate subjects in low light environments when the camera is focusing and capturing a picture or video n Photo Video Camera both front and back lets you take pictures and videos CAUTION Inserting an accessory into the incorrect jack may damage the phone Turn Your Phone On and Off The instructions below explain how to turn your phone on and off n To turn your phone on p...

Page 20: ...n Use n To turn the screen off press the Power key Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen To save battery power the phone automatically turns off the screen after a certain period of time when you leave it idle You can still receive messages active notifications and calls while the phone s screen is off Turn the Screen On ...

Page 21: ...eys in the home screen or press them when your phone is ringing to silence it n Earpiece volume Press the keys during a call n Music video volume Press the keys during a song or video Find Your Phone Number You can verify your phone number n Touch Apps Settings About phone Status My phone number Touchscreen Navigation Your phone s touchscreen lets you control actions through a variety of touch ges...

Page 22: ...nd outward to zoom in n Twist Twist a map with two fingers to rotate it and pull two fingers down to tilt it n Panels To add or show other panels of shortcuts and widgets flick the home screen left or right n Return To close an option menu or return to a previous screen touch or depending on the screen Your Home Screen The home screen is the starting point for your phone s applications functions a...

Page 23: ...allpaper n Widgets and Shortcuts Touch Apps touch and hold the widget or shortcut and drag it to one of your home screen panels To see all your apps shortcuts and widgets touch Apps and flick the menu to the left or touch ALL APPS or WIDGETS at the top Tip You can resize some widgets touch and hold a widget until you feel a vibration then release Drag the blue circles at the edges to resize n Shor...

Page 24: ...uch Back or touch at the bottom of your phone Status The status bar at the top of the home screen provides phone and service status information Icons on the left notify you about new messages or events Icons on the right tell you about phone status Note Network and Wi Fi icons turn blue when your phone exchanges data with your Google account Status Icons Icon Status Bluetooth on connected Bluetoot...

Page 25: ...reen to tell you what you need to know You choose the alerts you want to see or choose privacy when using a PIN or password lock n To view Active Notification alerts touch the status bar and flick or drag down n To modify the settings for Active Notifications touch Apps Settings Active Notifications Manage notification types Even if your phone is asleep your phone can alert you of incoming message...

Page 26: ...s Active Notifications Motorola Connect To delete alerts individually or clear the entire list n Touch the status bar and flick or drag down to see your alerts l To clear all the Active Notification alerts and touch l To remove individual alerts swipe a message to the right or left App List The app menu shows you all of your applications To open it from the home screen touch Apps ...

Page 27: ... To close the app menu touch Home or Back Recent Apps Touch Recent Apps to see the last few apps you used and then touch the app you want Touch Home or Back to return to the home screen Search You can use the search widget on the top of the Home screen to search your phone or the Web Touch the Google search widget for a text search As you type suggestions appear below the search field n To search ...

Page 28: ...w information is available If you set up a Google Account when you initially set up your phone get started with Google Now n Touch and hold and then drag up into the home screen to the Google Now circle and release your finger To turn Google Now on off or set your preferences for notifications open Google Now and scroll to the bottom of the screen n Touch Menu Settings Google Google Now Motorola A...

Page 29: ...ace calls on your phone Touchscreen Keyboard The Android keyboard offers a traditional QWERTY keyboard for entering text The keyboard appears automatically onscreen when you touch a text entry field and is used in either portrait or landscape mode Your phone gives you many options to make entering text easier including copying cutting and pasting text using voice to text input continuous key gestu...

Page 30: ...cing a continuous path through the letters When you lift your finger after the last letter of a word a space is automatically added n Word completion correction Whether you type or use gestures to add part of a word to the text box suggestions for the word appear below the text box in the word list Tap a suggested word to replace your partial entry Corrected spellings for typos also display ...

Page 31: ...tering a text message email or other text You can also use the Google Voice typing option to enter text using your voice see Touchless Voice Control for details Text Entry Settings and Dictionary You can change the preferences when using your keyboard voice entry options and edit the dictionary of words your phone suggests To change the settings touch Apps Settings Language input n To change prefe...

Page 32: ...r to enter its associated number or touch to enter numbers or to enter symbols Enter one capital letter Touch and touch the letter Enter only capital letters Touch twice and type Touch again to return to typing lowercase Select text Double tap a word to select it To select more than one word drag the cursors on each side of the selected word to either end of the text To select all words touch Cut ...

Page 33: ... your phone to recognize your voice touch Apps Settings Touchless Control Say OK Google Now followed by a command whenever you need something Note You can also touch the microphone icon on any search bar or use the microphone key on your keyboard to use your voice to enter text Begin speaking when you see Speak now What you say appears on the screen as it is converted to text Voice Typing You can ...

Page 34: ... or other text box 1 Touch the text box and then touch on the keyboard 2 Begin speaking clearly saying the name of the punctuation mark where needed 3 Touch to pause or restart 4 To edit the text touch to return to the keyboard 5 To send the message touch ...

Page 35: ...called numbers frequently called numbers and contacts with phone numbers Tip You can multi task while you re on a call Touch Home to hide the call display and look up a phone number address or open other apps To reopen the call display flick down the status bar and touch Ongoing call Call Using the Phone Dialer The most traditional way to place a call is by using the phone s dialer screen 1 Touch ...

Page 36: ...ad 2 Touch to display the Recent call list 3 To call a number in the list touch on the right l For additional options and call details touch the name or number Tip You can filter the calls in the list or clear the list by touching Menu to select the option you need Call Contacts You can place phone calls directly from entries in your Contacts list 1 Touch Apps People to display the contacts list ...

Page 37: ...essage with the phone number and then touch the phone number 3 The phone dialpad opens with the phone number automatically filled in and ready to be dialed 4 Touch to place the call Call from Favorites You can also place calls from the Favorites list n Touch Apps People Favorites l To call text email or view contact information touch the contact and touch a contact number or address l To edit shar...

Page 38: ...afety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Your pre programmed emergency number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interference issues See Location Services in the Important and Safety Information Receive Phone Calls The following information lets you know how to ...

Page 39: ...are looking for without having to listen to every voicemail message first This new feature periodically goes out to your voicemail and gathers the caller information from all of the current voicemails It then populates a list with the caller name and number along with the length of time and priority level of the voicemail message Set Up Visual Voicemail Follow the directions below to set up your V...

Page 40: ...l Voicemail lets you easily access and select which messages you want to review You can choose to listen to all unheard messages or one at a time Text and voice messages remain stored for later review To listen to all unheard messages played back in sequence last message first 1 Touch Voicemail to open the list of calls in the voicemail inbox 2 To listen to all unheard messages touch To listen to ...

Page 41: ...e feature was enabled within your Voicemail settings menu the speakerphone will always be automatically enabled during voicemail playback n Call Call the person who left the voicemail message n Share Share your voicemail message via Bluetooth text message Gmail or email You can then reply to the sender or forward the message to anyone with an email account or phone number This allows you to send a...

Page 42: ...u Help Visual Voicemail Menu Visual Voicemail Menu The following options are available while reviewing voicemail messages n Subscribe to subscribe to the premium Voice to Text transcription service Requires an additional monthly charge n Select multiple to choose more than one message to save delete or email n Menu to see additional options n Play All to listen to all unheard messages Note Not all...

Page 43: ...uick tips tutorial to view a tutorial about Visual Voicemail l Help to view the online help for Visual Voicemail l Send feedback to provide feedback about the app l Updates to search for an upgrade to your visual message software l About Voicemail to view information about the Visual Voicemail application such as the version Change Your Main Greeting via the Voicemail Menu Your main greeting can b...

Page 44: ...rrent one Voicemail Traditional In addition to Visual Voicemail your phone and Sprint service always offer traditional voicemail service accessed through the Phone application Set Up Voicemail To set up voicemail see Set Up Voicemail Important Voicemail Password Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access Without a pas...

Page 45: ...le you re on a call you will see a number of onscreen options Touch an option to select it During a call n To mute a call touch Mute n To use the speakerphone touch Speaker Note Your phone includes a proximity sensor When you hold the phone to your ear the display goes dark to prevent accidental touches When you move your phone away from your ear the display lights up again Warning Because of high...

Page 46: ...cally appear on your new phone To move your old phone data to your new phone 1 On your old Android phone download the Motorola Migrate app on Google Play 2 On your new phone touch Apps Migrate 3 Touch Start on your old phone 4 Touch Next on your new phone 5 Scan the QR code on your new phone using your old phone to transfer your info Note No data connection is needed after the application is loade...

Page 47: ...talk to two people at the same time When using this feature the normal airtime rates will be charged for each of the two calls n To start a conference call call the first number After the call connects touch Add Call Dial the next number or select it from contacts or favorites When the next number answers touch Merge calls ...

Page 48: ... Access Contacts There are a few ways to display Contacts n Touch Apps People Tip To search the list begin typing a name n Touch Menu to display options l Contacts to display Filter and sort your contact list l Import Export Import or export contacts from a memory card l Accounts Touch Auto sync app data to keep the contact information in your apps up to date or touch the individual accounts to sy...

Page 49: ...dialpad 1 Touch Phone 2 Enter the phone number and touch Menu Add to contacts 3 To add the number to a new contact touch CREATE NEW CONTACT To add the number to an existing contact search or scroll for the contact and touch it 4 For an existing contact select a number type for the new number by touching and then touch OK or For a new contact enter the first and last name and any additional informa...

Page 50: ...screen to take the photo Touch Checkmark to continue Crop the photo touch and drag the square to crop the picture and touch OK l Select new photo from Gallery Choose the app to use to get the saved photo and choose from Always or Just once Select Camera or Gallery and then touch a photo to select it Crop the photo touch and drag the square to crop the picture and touch OK Sync or Transfer Contacts...

Page 51: ...u can call or text a contact directly from the People app 1 Touch Apps People 2 Touch a contact touch the number you want to call or touch to send a text message Make Groups You can set up groups in Contacts for Group Connect calls or for quick messaging 1 Touch Apps People Groups 2 Touch to start a new group 3 Type a name for your group 4 Type a name to search for people to add to the group When ...

Page 52: ...ou do not already have a Google Account you can create one online on your computer or by using your phone Create a Google Account Online 1 On your computer launch a browser and go to google com 2 Click Sign in SIGN UP and follow the instructions to create your free account 3 Check your email for a message from Google confirming your account Respond to the email to activate your account Create a Go...

Page 53: ...e password and then touch Sign in 4 After your phone connects with Google servers select the items you want to sync with your phone and then touch Sync Now 5 Touch Finish setup and your phone will synchronize the selected items Access Gmail n Touch Apps Gmail l To view an email message Tap a message in the list l To view more email messages If the inbox is full flick up the screen to view more mes...

Page 54: ...h a match to enter that address 4 Enter the email subject and then compose your email 5 After composing your message touch to send it Read and Reply to Gmail Messages 1 Touch Apps Gmail 2 Touch a message l To Reply touch and enter an additional message l To Reply to all touch Menu located on top right on the message Reply all and enter your message l To Forward a message touch Menu Forward enter o...

Page 55: ...nts 2 Touch Add Account and then touch Corporate 3 Enter the Corporate Exchange account details and then touch Next 4 Select the type of information you want to synchronize and touch Done Tip You might need to enter your domain name with your user name like domain username Compose and Send Email Compose and send email using any account you have set up on your phone Increase your productivity by at...

Page 56: ... account you want to synchronize touch Menu Refresh Archive Email Messages n Swipe the email message to the right Delete Email Messages n Touch the email message you want to delete and touch Menu Delete Edit Email Account Settings You can edit settings for your individual email accounts such as email address and password name display and signature frequency of retrieval and more n Touch Apps Email...

Page 57: ...s picture slideshows contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging Compose Text Messages Quickly compose and send text messages on your phone 1 Touch Apps Messaging 2 To open a new message box touch Compose 3 Add one or more recipients You can l Enter phone numbers directly in the Enter recipient field If you re sending the message to one ...

Page 58: ...uch Apps Messaging 2 To open a new message box touch Compose 3 Add one or more recipients You can l Enter phone numbers directly in the Enter recipient field If you re sending the message to one or more phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your contacts list are displayed Touch a match to enter that number l Enter a contact ...

Page 59: ...imit Touch to change the maximum number of text messages to store in each conversation thread This does not include locked messages o Multimedia message limit Touch to change maximum messages per conversation l Text o Manage SIM card messages Touch to change the messages stored on your SIM card l Multimedia MMS messages o Group messaging Touch to choose if MMS is used to send a single message when...

Page 60: ...rvice provider So you will always receive alerts for the area where you are and you will not receive alerts if you are outside the U S For more visit www ctia org consumer_info safety Hangouts Send and receive instant text or video messages to one or a group of friends with Hangouts n Touch Apps Hangouts l To start an instant message touch to choose one or more friends and touch Message or Video c...

Page 61: ...G or data connection and you must set up a Google Account see Set Up Accounts in order to buy and download apps from the Google Play Store n Touch Apps Play Store Get all the fun games and cool apps you want The Google Play Store provides access to applications created by developers worldwide so you can find the app you want If you need help or have questions about the Google Play Store touch Menu...

Page 62: ... icon for that app Create a Google Checkout Account You need a Google Checkout Account to purchase items from the Google Play Store n On your computer go to checkout google com to create a Google Checkout Account or The first time you use your phone to buy an item from the Google Play Store you re prompted to enter your billing information to set up a Google Checkout Account Request a Refund for a...

Page 63: ...the app you want to download and touch the download link Tip Choose your apps and updates carefully as some may impact your phone s performance Note When installing an app make sure you read the alerts that tell you what information the app will access If you don t want the app to have access to this information cancel the installation Google Maps and Navigation Beta Your phone offers a number of ...

Page 64: ...rk less accurate but conserves battery power You can also turn off access to your location See Location Access Settings Share and Report Your Location You can fine tune the location settings allowed for family and friends and the frequency of location reporting n Touch Apps Maps Menu Location Settings Find Any Location 1 Touch Apps Maps Search 2 Enter text in the search box such as an address busi...

Page 65: ...options l Speak destination Speak your intended destination l Type destination Type your intended destination l Go home Get directions to the address you have previously indicated as home l Map Displays a map indicating your current location l RECENT DESTINATIONS If you have already used maps or navigation on your phone you can choose from a list of previously searched for locations Send your curr...

Page 66: ...ic movies TV shows books magazines and Android apps and games It s your entertainment hub you can access it from the Web or from your Android device and all your content is instantly available across your devices Find more about Google products See www google com about products Note This phone supports apps and services that may use a lot of data so make sure your data plan meets your needs Contac...

Page 67: ...your phone to your computer 2 Flick down the status bar and make sure that your phone s USB connection is set to Media device MTP Note If the USB connection options do not appear you can change the settings by touching Apps Settings Storage Menu USB computer connection Media device MTP 3 Your phone s internal storage or SIM card appears on your computer as a drive You can copy music files on to yo...

Page 68: ...e Play Music with a computer visit www google com music Sprint Zone Sprint Zone lets you manage your account set up security for family members on your account and security for your phone You can access News from Sprint review Apps suggested by Sprint and get help or find a Sprint store n Touch Apps Sprint Zone Mirror Mode Connect your phone to your TV monitor or projector so you can view and inte...

Page 69: ... don t need a YouTube account to browse and view videos If you set up your Google Account see Create a Google Account you will be automatically signed in to YouTube n Touch Apps YouTube Note If you want a YouTube account go to youtube com Click Sign in then click CREATE AN ACCOUNT ...

Page 70: ... browser Additional data related features can be found in Accounts and Messaging Apps and Entertainment and Tools and Calendar Wi Fi Wi Fi provides wireless Internet access over distances of up to 300 feet To use your phone s Wi Fi you need access to a wireless access point or hotspot The availability and range of the Wi Fi signal depends on a number of factors including infrastructure and other o...

Page 71: ...n range Tip To see your phone s MAC address or other Wi Fi details touch Menu Advanced 3 Touch a network to connect 4 If necessary enter Network SSID Security and Wireless password and touch Connect When your phone is connected to the network the wireless indicator appears in the status bar Tip When you are in range and Wi Fi is on you will automatically reconnect to available networks you ve conn...

Page 72: ...ll need to access your Wi Fi hotspot Tip WPA2 is recommended by IEEE l Hotspot frequency band Select a channel that minimizes potential interference You may need to try different channels after your hotspot is active for a time l Password Enter a unique password with at least 8 characters for your hotspot 3 Touch Save when the settings are complete Activating the Hotspot Turn your hotspot on n Tou...

Page 73: ...ab or Save link See Browser Options Touch Menu with the browser open to choose these options Options Description New tab Open a new tab New incognito tab Pages you view in this tab are not added to your browser or search history Bookmarks See your bookmarks Other devices See website you explored on any devices you have related to your phone such as your computer Share Share page by using Bluetooth...

Page 74: ...etwork settings l Accessibility Set browser accessibility features such as comfortable text size and forced zoom For additional Accessibility options and features see Accessibility Settings l Content settings Manage internet features such as blocking pop ups accepting cookies and clearing cached stored Website data l Bandwidth management Choose condition to enable preloading of WebPages l Develope...

Page 75: ...he address bar at the top drag the page down then touch Menu Bookmarks l Mobile sites Some websites automatically show you a mobile version of their page if you want to show the standard computer versions of all websites touch Menu Request desktop site l Reload If a page doesn t load correctly try touching l Clear history In the browser touch Menu Settings Content settings Website settings Then to...

Page 76: ...ping search words or touch and begin speaking Tip If searching with voice the microphone turns red while it is listening to you If it is gray touch it again to change or speak new search words Note With Google Voice search you can also narrow search results to images places news and more After initial search choose an option from the slider bar at the bottom of the screen ...

Page 77: ...n when your phone is asleep twist your wrist twice quickly to launch camera anytime To take a photo 1 Touch Apps Camera l To flip the camera lens from front to back touch l To zoom the photo drag up or down with one finger to zoom l For a widescreen view turn the phone sideways 2 To take a single photo touch anywhere on the screen or For a quick burst of multi shot photos touch and hold the screen...

Page 78: ...ect for better pictures in challenging lighting situations n Flash Set On Off or Auto n Touchto Focus Set the camera to focus on the object you touch in the screen n SlowMotion Take a slow motion video n Geo Tag Tag your photos with a location n Panorama Take a wide angle shot Use the on screen guide to slowly pan while you are taking the photo n Quickcapture Turn on this setting so when your phon...

Page 79: ... your phone you can share it with your friends Your screenshot is saved in the Gallery n To capture your phone s screen press and hold the Power and Volume Down keys at the same time l To open the Gallery to see your screenshot touch Apps Gallery Screenshot l To share the screenshot touch Share or Tip You can edit your screenshot using the photo editing tools Touch the photo to show the tools and ...

Page 80: ...photos while you view your photos 1 While you re viewing a photo touch the photo to see the options appear 2 Touch Menu 3 Choose from these options l Delete Remove from the Gallery l Slideshow Play a slideshow of your photos l Edit Edit the photo or screenshot l Rotate left Rotate the photo 90 degrees to the left l Rotateright Rotate the photo 90 degrees to the right l Crop Touch None to select fr...

Page 81: ...otos and Videos Send your photos to friends family or to your favorite social media from the Gallery The Gallery stores all your screenshots photos and videos 1 Touch Apps Gallery 2 Touch a folder to open it 3 Touch a photo or screen shot or video and then l Touch Share and select the sharing mode such as Bluetooth Email or an online album or l Touch Message Tip To learn how to copy photos to from...

Page 82: ...ar Tip You can set up multiple calendars by using your Gmail account so you can access them from your phone wherever you go Add Calendar Events 1 From any view touch Menu Newevent Enter the event start time and other details You can even set a reminder so you don t forget about the event When you set the reminder time to 0 minutes it plays at the event start time 2 When you finish entering event d...

Page 83: ...he list of existing alarms and then touch OFF or ON next to the alarm l When an alarm sounds touch and slide to the right Alarm off to turn it off or touch and slide to the left Snooze to delay for ten minutes l To add an alarm touch and enter alarm details Touch DONE when you are finished l Settings To change your alarm sound snooze delay or other settings touch Menu Settings l Timer For a timer ...

Page 84: ...reate New Document Open a Document n To open an existing file touch the icon of the type of file you want to edit touch Internal Storage or SD Card to search for a file or touch Recent Documents Browse Files n To browse files on your internal memory touch Browse Internal Storage You can also browse for files on your optional memory card sold separately touch Browse SD Card Touch a file or folder t...

Page 85: ...able follow the installation instructions Update Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update the user name on your phone 1 Touch Apps Settings System Update Update Profile 2 Follow the onscreen instructions Note If your data services or account syncing ever s...

Page 86: ...e of the following commands To Say Map a route navigate to Send a text message send text Make a call call Send email send email Find local businesses map of Browse the Web go to Make a voice note note to self Get directions directions to Google Drive Storage Store all of your photos videos documents and more safely in one place all private unless you choose to share You can use Google Drive from a...

Page 87: ...unications technology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually up to approximately 30 feet ...

Page 88: ... Connect New Devices Use the Bluetooth settings menu to connect new devices to your phone Note This feature requires an optional accessory Standard Method To connect with a new device you need to pair with it You only need to do this once for each device To connect again just turn on the device 1 Make sure the device you are pairing with is in discoverable mode Note Refer to the guide that came wi...

Page 89: ...NFC tag location which is located on the back of your phone Hold the device to the phone until pairing is complete Reconnect Devices Once you have paired a Bluetooth device with your phone reconnecting it is simple n To automatically reconnect your phone with a paired device simply turn on the device n To manually reconnect your phone with a paired device touch the device name in the Bluetooth dev...

Page 90: ...exchange information between your phone and other NFC enabled smartphones smart accessories and NFC enabled access points You can also use NFC technology to save view create or change smart tags Depending on the applications that you have added to your phone you might be able to use your phone as a transit pass or as an access pass by tapping the back of your phone against an NFC enabled access po...

Page 91: ...ation such as browser pages YouTube videos and contacts by touching your phone to another NFC capable device To turn Android Beam on or off n Touch Apps Settings More Android Beam On or Off To share content by using Android Beam 1 Open the screen that contains the map page or browser page you want to share 2 Touch the back of your phone to the back of the other device 3 When the devices connect yo...

Page 92: ...can change the settings by touching Apps Settings Storage Menu and then touch USB computer connection Media device MTP 3 Touch an option l Mass Storage Drag and drop files between your computer and memory card folders When you re done use Safely Remove Hardware before disconnecting the USB cable l Media device MTP Transfer media files between your phone and computer Note To transfer media files be...

Page 93: ...e service meaning that it should automatically connect to an appropriate CDMA network or GSM UMTS network when you travel You may also set global roaming options through the settings menu To set your global roaming options manually n Touch Apps Settings More Mobile networks Network Mode l To allow connections to the Nationwide Sprint Network only touch Sprint Only l To allow connections to CDMA ne...

Page 94: ...international access code for the country from which you are calling 3 If you are on the CDMA network outside Canada or the Caribbean enter the international access code for the country from which you are calling 4 Touch to insert the US country code and then enter the area code and number l To add a pause or wait after numbers touch Menu 5 Touch to place the call Sprint Voicemail Service Your Spr...

Page 95: ...der to retrieve messages Follow the instructions on the previous page to store your voicemail number for easy access Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network however you will be required to enter your voicemail password To retrieve your voicemail messages 1 Touch Apps Voicemail touch the voicemail entry and then touch the numb...

Page 96: ...r for the country you are in Access Email and Data Services on GSM UMTS Networks To access your email and browse the Web when traveling you may need to manually select the carrier that provides Sprint service in your location You can find a list of carriers for each country where GSM data service is offered at sprint com sww Then follow the instructions below to select the appropriate carrier netw...

Page 97: ...ervice Not Available This feature is not available on the current network Emergency Calls Only Either the service is not activated properly or the current network is available for emergency calling only Adjust your network settings to check for other available networks If service is still not available after adjusting the settings contact Sprint Customer Service to report the issue for resolution ...

Page 98: ...ring your phone off and then back on this will force your phone to reregister with the network n Try manually selecting another network Information for selecting networks can be found in the phone guide If neither of these actions resolves your issue you will need to contact customer service see below When calling to report an issue the following information will be beneficial in trying to resolve...

Page 99: ...d to contact Sprint Worldwide Customer Support in the following countries Country From Landline Phone Caribbean Anguilla Barbados Cayman Islands and Dominica 1 888 226 7212 France 0800 903200 Germany 0800 180 0951 Italy 800 787 986 Mexico 001 877 294 9003 Trinidad and Tobago 1 800 201 7545 United Kingdom 0808 234 6616 Note This toll free service is available on ordinary landline phones and some pu...

Page 100: ...ons and touch Airplane Mode Airplane Mode turns off all your wireless connections and allows you to use many of your phone s features when you are in an airplane or in any other area where calls and data are prohibited When you set your phone to Airplane Mode it cannot send or receive any calls or access online information n Press and hold the Power key and then touch Airplane mode Wi Fi Settings ...

Page 101: ...ttings You can set up a Virtual Private Network VPN Select either basic or advanced options n Touch Apps Settings More VPN NFC Settings You can allow data exchange when the phone touches another NFC capable device n Touch Apps Settings More NFC Mobile Network Preferred Settings Set options for roaming or choose your preferred network settings from the following options Sprint Only CDMA 4G CDMA GSM...

Page 102: ...hone To turn TTY Mode on or off n Touch Phone Menu Settings TTY mode Your phone is compatible with select TTY devices Please check with the manufacturer of your TTY device to ensure that it is compatible with digital cell phones Your phone and TTY device will connect via a special cable that plugs into your phone s headset jack If this cable was not provided with your TTY device contact your TTY d...

Page 103: ...ne can automatically send a text message to the caller n To send a text message to an ignored call slide up to and touch a stored text message from the list or create a new one n To edit the outgoing messages touch Phone Menu Settings Quick responses and touch a quick response to edit it Voice Privacy Turn on enhanced privacy mode to make it harder for devices to pick up your frequency n Touch Pho...

Page 104: ...ch Apps Settings Sound l Default notification Select from various tones to play when you get a notification or select Silent l Dial pad touch tones Play tones when using the dialpad l Touchsounds Play sounds when making an on screen selection l Screen lock sound Play sounds when locking or unlocking the screen l Vibrate on touch Vibrate when touching keys and during certain other instances Display...

Page 105: ...ome screen or Touch Apps Settings Display Wallpaper 2 Touch Gallery Live wallpapers or Wallpapers and choose a wallpaper Storage Settings The Storage settings menu lets you manage internal storage on your phone n To see how much storage your applications are using touch Apps Settings Storage A bar at the bottom tells you how much app storage space you have left At the top touch the list of RUNNING...

Page 106: ...ge and at what percentage Battery Usage Check your battery usage n To see battery usage statistics touch Apps Settings Battery Warning Use only Sprint approved or Motorola chargers with your phone The failure to use a Sprint approved or Motorola charger may increase the risk that your phone will overheat catch fire or explode resulting in serious bodily injury death or property damage Sprint appro...

Page 107: ...y information you were just working on Always use a Sprint approved or Motorola desktop charger travel charger or vehicle power adapter to charge your battery 1 Insert the small end of the USB cord into the charger accessory jack on the left side of your phone 2 Insert the larger end of the USB cord into the AC adapter 3 Plug the AC adapter into an electrical outlet and charge for at least three h...

Page 108: ...ps and Navigation Beta These features allow the network to detect your position Turning Access to my location off will hide your location from everyone except 911 Note Turning Access to My Location on will allow the network to detect your position making some Sprint applications and services easier to use Turning Access to My Location off will disable sharing for all purposes except 911 but will n...

Page 109: ... correct unlock pattern on the screen enter the correct PIN or enter the correct password to unlock the phone s control keys and touchscreen Note You can make emergency calls on a locked phone see Call Emergency Numbers A locked phone still rings but you need to unlock it to answer n To lock the screen press the Power key on the right side of the phone n To unlock the screen press the Power key Th...

Page 110: ...ettings Security Screen lock Password 2 Enter password and then confirm it 3 When prompted enter the password to unlock the phone If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again Face Unlock Use face recognition software to unlock your phone Note This feature is less secure than a pattern PIN or password 1 Touch Apps Sett...

Page 111: ...n your phone and or SIM card Encrypt Your Phone 1 To encrypt data on your phone first set up a screen lock see Set Up Screen Lock 2 Touch Apps Settings Security Encrypt phone 3 Select Encrypt phone to encrypt all personal data on your phone Encrypt Your SIM Card 1 To encrypt data on your SIM card first set up a screen lock see Set Up Screen Lock 2 Touch Apps Settings Security Set up a SIM RUIM car...

Page 112: ...select a language for the phone s screens and menus as well as manage a personal user dictionary The Keyboard settings let you select a preferred input method control keyboard settings and more Language Settings The language settings menu lets you select an on screen language and add custom words to your phone s user dictionary Select Language Set your menu language and region n Touch Apps Setting...

Page 113: ...press Make a sound when you press a key o Popup on keypress Keys pop up as you touch them o Voice input key Select where voice input key appears on keyboard l Text Correction o Add on dictionaries Install additional dictionaries o Auto correction Spacebar and punctuation automatically correct mistyped words o Show correction suggestions Show word suggestions as you type l Gesture Typing o Enable g...

Page 114: ...only l Block offensive words Hide recognized offensive text l Hotword detection Say Google to launch voice search l Download offline speech recognition Enables voice input while offline l Personalized recognition Improve speech recognition accuracy l Google Account dashboard Manage your collected data l Bluetooth headset Records audio through Bluetooth headset if available Text to speech Output Co...

Page 115: ... Use Backup and Restore to save your personal data If your phone is ever reset your passwords and settings will automatically be restored Back Up My Data Select whether to back up your personal data passwords and settings to Google servers n Touch Apps Settings Backup and reset Back up my data Backup Account Select an account to set as backup account n Touch Apps Settings Backup and reset Backup a...

Page 116: ...e Email Facebook or Google 3 Enter your account information and touch Next l Depending on the account type you may need to enter an email address or user address password domain name or other information For Corporate accounts contact your server administrator to determine what information you will need 4 Touch Done when you are finished Manage Existing Accounts 1 Touch Apps Settings 2 Touch an ac...

Page 117: ... end call text to speech output and more n To access the accessibility options touch Apps Settings Accessibility TalkBack Use TalkBack to read out loud your navigation your selections even your books Talkback reads all of the text you type except for passwords n To turn on TalkBack touch Apps Settings Accessibility TalkBack then touch ON Note You might need to download a text to speech app TalkBac...

Page 118: ...ch Apps Settings Accessibility TalkBack Explore by touch Tip When you turn on TalkBack for the first time your phone asks if you want to Enable Explore by Touch Touch OK to turn it on Explore by touch changes some touch gestures slightly so that the location of your touches can be read out loud n Touch something on the screen to hear a description or text readout n Double touch anywhere on the scr...

Page 119: ...ringtone Sound Volume and Vibrate Settings You can choose the volume and the vibration settings for the various phone features n To adjust volume or choose vibrate touch Apps Settings Sound Volumes or Vibrate when ringing l Volumes opens sliders that allow you to set different volumes for your music or videos ringtone text or email notifications and alarms l Vibrate when ringing determines whether...

Page 120: ... brightness when you re in bright or dark places but you can set your own brightness level instead n To set brightness touch Apps Settings Display Brightness l Uncheck Automatic brightness to set your own level Touchscreen and Keys You can optionally hear or feel when you touch or lock the screen n To hear or feel when you touch the screen touch Apps Settings Sound and choose from the following op...

Page 121: ... n To choose best phone position hold the phone to your ear as normal during a call and then rotate move it to get the best position for speaking and listening TTY You can use your phone in TTY mode with standard teletype machines n To choose the TTY setting touch Phone Menu Settings TTY mode and select the mode you need l TTYfull Type and read text on your TTY device l TTYHCO Hearing Carry Over t...

Page 122: ...Play touch Apps Play Store About Phone The About Phone menu lets you access important phone information search for and apply updates and view legal safety and other information Status View battery status phone number network information and more n Touch Apps Settings About phone Status Legal Information n Touch Apps Settings About phone Legal information Roaming When you are outside the coverage o...

Page 123: ...ed Note If the Call Guard feature is set to On you need to take extra steps to make and receive roaming calls Data Roam Guard Depending on service availability and roaming agreements your phone may be able to access data services while roaming on certain digital systems You can set your phone to alert you when you are roaming off the Nationwide Sprint Network and try to use data services such as m...

Page 124: ...Settings 114 2 Select the information you wish to review o Open source licenses o Google legal ...

Page 125: ...Phone Do Not Rely on Your Phone for Emergency Calls Mobile phones operate using radio signals which cannot guarantee connection in all conditions Therefore you should never rely solely upon any mobile phone for essential communication e g medical emergencies Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use Check with ...

Page 126: ...e to the phone caused by non Motorola batteries and or chargers For a list of Motorola accessories visit www motorola com us consumers Accessories accessories en_US sc html in English only Driving Precautions Driving Precautions Responsible and safe driving is your primary responsibility when driving a vehicle Making calls or using applications while driving may cause distraction and may be prohib...

Page 127: ...is required before your hearing could be affected To protect your hearing n Limit the amount of time you use headsets or headphones at high volume n Avoid turning up the volume to block out noisy surroundings n Turn the volume down if you can t hear people speaking near you If you experience hearing discomfort including the sensation of pressure or fullness in your ears ringing in your ears or muf...

Page 128: ...uids Drying Don t try to dry your mobile device using a microwave oven conventional oven or dryer Extreme heat or cold Don t store or use your mobile device in temperatures below 10 C 14 F or above 60 C 140 F Don t recharge your mobile device in temperatures below 0 C 32 F or above 45 C 113 F Dust and dirt Don t expose your mobile device to dust dirt sand food or similar materials Cleaning To clea...

Page 129: ...bile device may require recycling in accordance with local laws Contact your local regulatory authorities for more information Do not dispose of your battery or mobile device with your household waste See Disposal Recycling for more information For indoor use only Listening at high volume to music or voice through a headset may damage your hearing Radio Frequency RF Energy Exposure to RF Energy De...

Page 130: ...u use an implantable pacemaker or defibrillator consult your healthcare provider and the device manufacturer s directions before using this mobile device Persons with a pacemaker or defibrillator should observe the following precautions n ALWAYS keep the mobile device more than 20 centimeters 8 inches from the pacemaker or defibrillator when the mobile device is turned ON n Use the ear opposite th...

Page 131: ...e interference on the network the operating power of your mobile device is automatically decreased when full power is not needed for the call The lower the power output of the device the lower its SAR value If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands free kit to keep the device away from the head and body Addit...

Page 132: ...paration between the equipment and the receiver n Connect the equipment to an outlet on a circuit different from that to which the receiver is connected n Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must acc...

Page 133: ...al Positioning System uses government operated satellites that are subject to changes implemented in accordance with Department of Defense policy and the Federal Radio Navigation Plan These changes may affect the performance of location technology on your mobile device AGPS Assisted Global Positioning System uses your wireless service provider s network to improve GPS performance Airtime data fees...

Page 134: ... Secure Personal Information Your mobile device can store personal information in various locations including your SIM card memory card and phone memory Be sure to remove or clear all personal information before you recycle return or give away your device You can also backup your personal data to transfer to a new device Note For information on how to backup or wipe data from your mobile device go...

Page 135: ...rdance with the national collection and recycling schemes operated by your local or regional authority Or you may return unwanted Motorola mobile devices and electrical accessories to any Motorola Approved Service Center in your region For details on approved national recycling schemes and Motorola recycling activities go to www motorola com recycling Packaging Product Guides Product packaging and...

Page 136: ...uctions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device you may send your request in writing to the address below Please make sure that the request includes the model number and the software version number MOTOROLA MOBILITY LLC OSS Management 1000 Enterprise Way Sunnyvale CA 94043 USA The Motorola website ...

Page 137: ...nd review the online Customer Support section of Motorola s consumer website prior to requesting warranty service 2 If the Product is still not functioning properly after making use of this resource please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location 3 A representative of Motorola or of a Motorola Authorized Repair Center will help ...

Page 138: ...rm the consumer of the availability price and other conditions applicable to the repair of the Product To obtain service or other information please access and review the online Customer Support section of Motorola s consumer website at www motorola com ...

Page 139: ...YEAR from the date of retail purchase by the original end user purchaser or the period of time required by the laws of the country where the Product is purchased whichever is longer Warranty Period Repairs made under this Limited Warranty are covered for the balance of the original Warranty Period or 90 days from the date of service whichever is longer Any upgrade to the original product will be c...

Page 140: ...d Damage caused by accident abuse misuse liquid contact fire earthquake or other external causes including but not limited to i improper usage or operation e g operating the Product outside their permitted or intended uses as defined by Motorola including but not limited to as set forth by Motorola in the Products User Manual Quick Start Guide Online Tutorials and other documentation improper stor...

Page 141: ...ired by applicable local law j Products that have been refurbished reconditioned or remanufactured except for Products repaired or replaced pursuant to the terms of this Limited Warranty If damage is outside the scope of warranty coverage repair services may be available but all costs associated with such out of warranty repair will be your responsibility What Other Limitations are There n TO THE ...

Page 142: ...N CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS n SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THIS WARRANTY...

Page 143: ...O MALFUNCTION IN SUCH CASES NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY n IMPORTANT FCC INFORMATION YOU MUST NOT MAKE OR ENABLE ANY CHANGES TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION THE FCC GRANT IS BASED ON THE PRODUCT S EMISSION MODULATION AND TRANSMISSION CHARACTERISTICS INCLUDING POWER LEVELS OPERATING FREQUENCIES AND B...

Page 144: ...y information or specifications without notice or obligation Note The images in this guide are examples only MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC Android Google and other trademarks are owned by Google Inc The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in...

Page 145: ...Copyright Information 135 Copyright Information 2013 Sprint Sprint and the logo are trademarks of Sprint Other marks are property of their respective owners Screen images simulated ...

Page 146: ...Find and Install 51 Manage or Remove 52 Request a Refund 52 Apps 51 Browser 62 Calculator 73 Calendar 72 Chrome Browser 62 Clock 73 Google Play Music 56 List 16 Motorola Assist 80 Quickoffice 74 Recent 17 Wi Fi 60 YouTube 59 Automate Actions 18 B Battery Capacity 97 Charging 2 97 Cool Down Messages 97 Bluetooth Connect Device 81 Connect New Devices 78 Disconnect Devices 79 Reconnect Devices 79 Ren...

Page 147: ...te Sync Account 45 Add an Account 44 Add an Email Account 45 Compose and Send 45 Delete an Email Account 46 Delete Messages 46 Edit AccountSettings 46 Make call from Message 27 Manage Your Inbox 46 Refresh an Account 46 View and Reply 46 Emergency Alerts 50 Emergency Calls 123 Emergency Numbers 27 Enhanced 911 E911 28 Enter Text 19 F Favorites Call from Favorites 27 Flash 9 Flick 11 G Gestures 11 ...

Page 148: ...Dialer 25 Software Update 74 Phone Call Options 35 Phone Calls 25 Active Notifications 15 Conference Call 37 Emergency numbers 27 From email messages 27 From text messages 27 Make calls 25 Receive 28 Recent calls 26 Using contacts 26 Using phone keypad 25 Phone Illustration 1 Phone Layout illustration 8 Phone Number Your 11 Phone Update PRL 75 Profile 75 Photos and Videos Share 71 View 69 Pictures...

Page 149: ...on 112 Location Access 98 Location Sources 54 Lock Pattern 99 Manage Accounts 106 Managing Apps 98 Mobile Hotspot 91 Mobile Network 91 Mouse or Trackpad 105 NFC 91 Notification Sounds 94 Password Lock 100 Passwords 101 Personal Dictionary 102 Phone Status 112 PIN Lock 100 Quick Responses 93 Reset Your Phone 105 Ringtone 94 Roam Mode 112 Running Services Applications 98 Security and Screen Lock 99 ...

Page 150: ... Navigation 11 Turn off 10 Turn on 10 TTY 92 TTY Mode Turn on or Turn off 92 Turn Device Off 9 Turn Device On 9 Turn Screen Off 10 Turn Screen On 10 Twist 12 Typing 19 V Visual Voicemail 29 Listen to multiple messages 34 Options 32 Playback messages 30 Respond 30 Review 30 Set up 29 Settings 32 Voice Commands 75 Search 23 Touchless Control 23 Typing 23 Voice Search 66 Voicemail 34 Display name 33 ...