Sprint Worldwide Wireless Service
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International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
travelling in countries in which Sprint offers data service. Data services are available on both CDMA
and GSM/UMTS networks. Check
to determine the services available where you
are travelling.
Note
: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and
utilize your CDMA data services domestically on the Sprint Network.
Get Started with Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
n
To activate, call Sprint Worldwide Customer Support at
1-888-226-7212
. Representatives are
available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services Internationally on GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select the
carrier that provides Sprint service in your location. You can find a list of carriers for each country
where GSM data service is offered at
. Follow the instructions below to select the
appropriate carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. From a Home screen, tap
Apps
>
Settings
>
Mobile networks
.
2. Tap
Network mode
, and then change the preferred network mode to
Automatic
.
Access Email and Data Services on Internationally on CDMA Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA, you
will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers
on the GSM network. If your phone has automatically selected a GSM network while traveling, then
you will need to set the phone to CDMA to access CDMA data services. (See
for a list of services available in each country.
International Roaming Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared.
The following table lists and describes the status messages.
Status Messages
Message Description
Number Not in Service
The number that you entered is not valid.
Summary of Contents for Samsung Galaxy S6
Page 10: ...ix Manage Your Account 377 Sprint Support Services 378 Index 379 ...
Page 40: ...Basic Operations 30 2 Tap Add account 3 Tap Google OR CREATE A NEW ACCOUNT ...
Page 46: ...Basic Operations 36 2 Tap Add account 3 Tap Google ...
Page 55: ...Basic Operations 45 2 Tap Menu My apps ...
Page 145: ...Messaging and Internet 135 2 Tap Google ...
Page 150: ...Messaging and Internet 140 2 Tap Add account Email ...
Page 159: ...Messaging and Internet 149 The email inbox opens 2 Tap MORE Settings ...
Page 162: ...Messaging and Internet 152 2 Tap MORE Settings ...
Page 209: ...Useful Apps and Features 199 2 Tap a date and then tap an event to see its details ...
Page 211: ...Useful Apps and Features 201 The Calendar app opens 2 Tap MORE Manage calendars ...
Page 261: ...Connectivity 251 You will see the Contacts list 2 Tap a contact to send ...
Page 294: ...Settings 284 2 Tap NFC 3 Tap the ON OFF switch to enable NFC ...
Page 308: ...Settings 298 2 Tap the VPN connection to display the VPN connection window ...
Page 357: ...Settings 347 2 Tap Location ...