112
Chapter 9 General Troubleshooting
9.2
SCSI Communication Problems
Symptoms
•
The following message is displayed saying that there is a
communication problem:
No communication with scanner. Turn
scanner ON and check SCSI connections
.
•
The scanner does not appear in the SCSI chain in the
SCSI
Information
panel.
Suggestions
•
Switch the scanner
OFF
, then
ON
. After 30 seconds (in
EverSmart
Pro II
and
EverSmart Supreme
, approximately after 15 seconds),
verify that the
Status
LED
is a constant green.
•
If the
Status
LED
blinks green for more than 30 seconds, or is red,
call your service center. (In
EverSmart Pro II
and
EverSmart
Supreme
, if the Status LED remains red, call your service center.)
•
Check that all cables are correctly connected, and that the SCSI
chain is no longer than 6 meters.
•
Make sure that a terminator is connected to the last device on the
SCSI chain. If the scanner is the last device, make sure that the
terminator switch on the scanner is set to on.
•
Check that two devices have
not
been assigned the same ID
number.
•
Activate the
SCSI Information
application. Check if the scanner
appears in the SCSI chain.
9.3
Scanning Quality
Symptoms
•
Vertical lines in the picture.
•
Unsharp picture.
•
Unfocused picture.
•
Shift in the crop.
•
Misregistration between channels.
Summary of Contents for EverSmart
Page 1: ...EverSmart Scanners www creo com scanners 399Z50703F Installation Maintenance English...
Page 2: ......
Page 8: ......
Page 12: ......
Page 13: ...1 Chapter 1 Site Preparation General Requirements 2 Safety Instructions 6...
Page 19: ...7 Chapter 2 Unpacking Unpacking Procedure 8 Unlocking Screws Removing Packing 13...
Page 29: ...Powering on the Scanner 17 2 2 2 2 Make sure that the scanner is switched OFF...
Page 40: ......
Page 41: ...29 Chapter 5 SCSI Configuration Configuration Options 30 Setting the SCSI ID 43...
Page 92: ......
Page 109: ...Lamp Replacement 97 4 4 4 4 Pull out the left side of the panel...
Page 110: ...98 Chapter 8 Maintenance 5 5 5 5 Slide out the right side of the panel...
Page 120: ......
Page 128: ......
Page 129: ...117 Appendix A Packing the Scanner Locking the Scanner 118 Packing the Scanner 121...
Page 137: ...125 Appendix B Technical Specifications...
Page 140: ......
Page 145: ...133 Appendix D Application Log Files...
Page 147: ...135 Appendix E Catalog Numbers...
Page 150: ......