Crestron CLW-SW1/4RF, Operation Manual

Crestron 

CLW-SW1/4RF, -SWS1/4RF, -SLVS1RF

 infiNET™ 

Switches

infiNET Switch Troubleshooting (continued) 

TROUBLE 

POSSIBLE CAUSE(S) 

CORRECTIVE ACTION 

If the LED flashes OFF for 
¼ second two times, then 
returns to low, the MNET ID 
of device is not set to match 
the MNET ID of the SIMPL 
Windows program. 

Using Crestron Toolbox, poll 
the network. Verify that the 
MNET ID for the infiNET 
device is set to match the 
MNET ID specified in the 
SIMPL Windows program. 

If the LED flashes OFF for 
¼ second four times, then 
returns to low every eight 
seconds, the infiNET device 
is not transmitting data to 
the C2N-MNETGW. 

Open Crestron Toolbox and 
select the Network Device 
tree. Expand the network 
device tree until the gateway 
to be managed is selected. 
Right-click the Net ID of the 
selected gateway to open the 
sub-menu and select 

Functions|MNET 
Gateway…

. If devices are not 

listed, add devices by putting 
the C2N-MNETGW and 
infiNET device in 

Acquire

mode. 

Switch 
presses are 
not reported 
to control 
system. 

Switch is attached to load 
and the signal 

Enable_Local_Btn_Outputs

is low. 

In the switch symbol of the 
SIMPL Windows program, set 
the signal 

Enable_Local_Btn_Outputs

high. Refer to the SIMPL 
Windows help file for more 
information. 

Switch does 
not operate 
as described 
in the 
manual. 

Switch is detached from the 
load. 

In the switch symbol of the 
SIMPL Windows program, set 
the signal 

Detach_Load 

low. 

Refer to the SIMPL Windows 
help file for more information. 

Delay time 
will not store. 

Mode selection switch is in 
the incorrect position. 

Set the mode selection switch 
to the “SET” position to store 
the delay time. 

Cannot turn 
the load on 
or off. 

Mode selection switch is in 
the incorrect position. 

Set the mode selection switch 
to the “RUN” position to turn 
the load on or off. 

Slave device 
does not 
emulate the 

RUN

 mode 

of the  
-SWS1RF 
(even when 
connected to 
-SWS4RF). 

-SLVS1RF is detached from 
the load. 

Set the signal 

Detach_Load_From_Slave

low. Refer to the SIMPL 
Windows help file for more 
information. 

Bootloader 

In rare cases, it may be necessary to bypass the switch’s standard firmware and enter 
into the “bootloader”. This might be necessary if the unit was loaded with a faulty 
version of firmware that might prevent future firmware upgrades. 

Operations Guide - DOC. 6397A 

infiNET Switches:  Crestron CLW-SW1/4RF, -SWS1/4RF, -SLVS1RF  

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