Crestron CNRACKX-DP, Operation Manual

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Page 3: ...ront Panel Editor 12 Object Types 14 Loading Crestron Control Software 14 Installing Crestron Development Tools 15 Initial Setup 15 File Types 17 Obtaining Communications 20 Troubleshooting Communications 22 Loading the System Program 25 Copying NVRAM 26 Testing the Permanent Memory Image 28 Loading Touchpanels 29 Updating the Control System 29 Problem Solving 33 Troubleshooting 33 Further Inquiri...

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Page 5: ...on Slots The 13 open card cage slots accept any combination of CNX expansion cards Two additional slots are for the dual CNXCPUs that optionally feature Crestron s exclusive Direct Processor Access DPA ports for Ethernet LAN expansion of the control network These DPA ports provide high speed access directly to the processors while maintaining high bandwidth network connections The DPAs permits 10B...

Page 6: ... TXD LNK ERR LAN P R O F E S S I O N A L C O N T R O L P R O C E S S O R INTERFACE CONTROL CARD SLOT MENU BKLT CNRACKX DP C R E S N E T LAN DPA PROCESSOR CONTROL CNXCPU G Y 24 Z COMPUTER CRESTRON PWR NET C R E S N E T LAN DPA PROCESSOR CONTROL CNXCPU G Y 24 Z COMPUTER CRESTRON PWR NET DUAL CPU CPU Ten blank faceplates and mounting screws are included These faceplates are installed over the empty e...

Page 7: ...n RJ type modular connector is used for expansion to or from SmarTouch and Cresnet peripherals CAUTION The external power supply provides power to the CNRACKX DP and its expansion cards and is NOT designed to fulfil the power requirements of all devices in a Cresnet system Depending upon the load factor s of the devices power supplies and wiring that are independent of the CNRACKX DP may be requir...

Page 8: ...LOT 1 13 These LEDs illuminate when a CNX expansion card is present in a respective slot CNRACKX DP LAN Indicators These front panel LEDs are active only if optional CNXENET Ethernet Expansion Cards are installed into the CNXCPUs and the CNRACKX DP is connected to a LAN RXD This LED illuminates during reception of Ethernet data by either processor slot TXD This LED illuminates during transmission ...

Page 9: ...g the screen display to the menu default state This button scrolls the listed information UP This button scrolls the listed information DOWN BKLT This button adjusts the brightness of the LCD backlight and the front panel LEDs Menu Function Buttons PANEL This menu function button displays a programmable interface offering command text indirect text and hierarchical screen structure The menu conten...

Page 10: ...one Additional incremental or decremental changes can then be done by depressing the and menu selection buttons respectively Default Time Menu DP This button displays the CNRACKX DP processor Manager The CPU menu function button selects and displays the CNXCPU that is active Pressing this button resets the CNRACKX DP and makes the other CNXCPU the active processor The display CPU A as shown below ...

Page 11: ... the CNRACKX DP plus the two CNXCPU requirements plus the requirements of any other expansion cards Do not exceed 75 watts for the total load factor 2 The latest software versions can be obtained from the Downloads page SIMPLWIN Library of Crestron s website www crestron com New users are required to register in order to obtain access to the FTP site 3 The Stand Alone Viewport is NOT required if t...

Page 12: ...rews to 4 inch pounds 45 Nm Rack Mounting WARNING To prevent bodily injury when mounting or servicing this unit in a rack take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety The unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack...

Page 13: ... can be obtained from the Downloads page CABLES and MANUALS Libraries of Crestron s website www crestron com Search for CRESNET PDF When calculating the wire gauge for a particular network run the length of the run and the power factor of each network unit to be connected must be taken into consideration If network units are to be daisy chained on the run the power factor of each network unit to b...

Page 14: ...all devices in a Cresnet system Depending upon the load factor s of the devices power supplies and wiring that are independent of the CNRACKX DP may be required Refer to Network Wiring on page 9 for additional information CAUTION The CNRACKX DP is designed to be operated with only one CNPWS 75 or CNPWSI 75 External Power Supply Do not connect more than one power supply to the CNRACKX DP CAUTION To...

Page 15: ...T LAN DPA PROCESSOR CONTROL CNXCPU G Y 24 Z CRESTRON PWR NET COMPUTER COMPUTER 24VDC FROM ONE CNPWS 75 OR OTHER NET WORK DEVICES Programming the LCD Display NOTE The following description assumes that the reader has some knowledge of SIMPL Windows If not please refer to the extensive help information provided with the software SIMPL Symbol Intensive Master Programming Language is an easy to use pr...

Page 16: ... 2x40 characters and can have as many objects as the physical size of the display allows objects can not overlap The top line of the panel is used for informative object displays such as headings indirect text bar graphs and time and date The bottom line of the panel is for objects that are accessed by the six menu function buttons below the display These buttons only access the page or object who...

Page 17: ...t Panel Object dialog box opens From the Menu Jump field select Menu2 VCR Control and click OK Select the Simulate check box to make the Front Panel Editor simulate an actual CNRACKX DP front panel Click on the VCR function button to enable the simulated page jump The display clears because Menu2 VCR Control has been named but no objects have been added yet An example VCR Control page as shown bel...

Page 18: ...estron programmers the same types are available in VisionTools Pro For a detailed description of these types refer to the VisionTools Pro help file Use the glossary or search function to locate the information Object Type Area in the Edit Panel Object Dialog Box Loading Crestron Control Software Crestron control software is available in an electronic form via CD ROM email or from Crestron s websit...

Page 19: ...and CD provide instructions for installing the various development tools When initiating a custom install from the CD the user is presented with a list of the software programs documentation and other resources available on the CD For each item set or clear a checkbox to the left of the item to direct the installation program whether to install that component onto the hard drive The size of the it...

Page 20: ...for a location for the extracted files In this case simply browse for the same directory where the archive was copied Once files are extracted retain the original EXE file in case files need to be restored at any point From a ZIP file If the downloaded job is from Crestron s website BBS or e mail all files may have been compressed into a single archive file with a ZIP extension If the program was ...

Page 21: ...re the archive was copied Once files are extracted retain the original ZIP file in case the files need to be restored at any point The User IR Macro and SIMPL modules will need to be copied to their proper directories manually File Types There are quite a few file types involved with Crestron control software This section explains the different types that might be encountered in each directory In ...

Page 22: ... sm2 SIMPL Windows program backup file smp This is the SIMPL C file that is generated from the SMW file when a program is compiled In SIMPL Windows version 1 18 or lower this file is what actually gets compiled into the BIN file In versions after 1 18 this file may or may not be generated and is not required smw This is the SIMPL Windows program file It contains the source code for the main system...

Page 23: ...utable SIMPL code for the CNRACKX DP usp User SIMPL source code module This file gets compiled by the SIMPL environment and also is editable by the user ush User SIMPL header file This file details how SIMPL Windows should model the gate as a symbol i e how many inputs outputs etc Touchpanel Directory The files in this subdirectory contain touchpanel projects for example Vt3501 and Vt3502 in the p...

Page 24: ... system for Ethernet communications Refer to the CNXENET Operations Installation Guide latest revision of Doc 8153 for further information Before attempting to upload the program files into the CNRACKX DP it is necessary to first establish communication between the CNRACKX DP and a PC There are two ways of communicating with the CNRACKX DP either via the COMPUTER port RS 232 serial communications ...

Page 25: ... Port Settings Dialog Box 7 Select the appropriate connection type RS 232 for a PC connection through the COMPUTER port of the CNRACKX DP or CNXCPU or TCP IP through the Ethernet via optional LAN DPA ports Verify that the proper COM port is selected Set the baud rate to 38400 the parity to None the data bits to Eight and the stop bits to One Refer to the dialog box shown below for the remaining se...

Page 26: ...re electronically switch active processors and repeat this procedure Troubleshooting Communications NOTE In order for the CNRACKX DP to be fail safe operational communication must be established with both CNXCPUs Make sure that the processor that has not established communications is the active processor To switch processors from the Viewport select Diagnostics Switch Processors CNRACKX DP To swit...

Page 27: ...t some of which may be internal e g for a modem If verification can not be made consult the user s manual or contact the PC manufacturer 4 Check the NET and ERR LEDs on the front of the CNRACKX DP If either LED is illuminated unplug the unit and reapply power after a few seconds If either LED illuminates again call Crestron technical support Refer to Further Inquiries on page 33 5 If steps 1 throu...

Page 28: ...nds proceed to step 5e Otherwise do the following Remove power from the CNRACKX DP Depress and hold the SW R button on the CNRACKX DP front panel Reapply power to the CNRACKX DP Wait until a message similar to the Viewport message on the previous page appears NOTE If a PC is not hooked up wait approximately three to four seconds Release the SW R button 5e Text messages as shown below should appear...

Page 29: ...witch processors from the Viewport select Diagnostics Switch Processors CNRACKX DP To switch processors from the front panel default LCD display press the DP button then CPU and the CNRACKX DP will reset and make the other CNXCPU active To load the system program into the CNRACKX DP use the Crestron Viewport or the Transfer Program option in SIMPL Windows For consistency the following procedure us...

Page 30: ... the Check Program button to ensure that the file loaded properly The information in the Current Program field of the Cresnet Simpl Program dialog box should update and display the file currently loaded If the information does not update repeat steps 3 through 5 If this does not remedy the problem call Crestron technical support Refer to Further Inquiries on page 33 7 If the system program has not...

Page 31: ...ton as shown below Name and Save NVRAM File 4 Observe the Transfer in Progress dialog box while the NVRAM file is saved in the selected directory 5 Electronically switch active processors To switch processors from the Viewport select Diagnostics Switch Processors CNRACKX DP To switch processors from the front panel default LCD display press the DP button then CPU Operations Guide DOC 8151 CNX Dual...

Page 32: ...n below Open NVRAM File 8 Observe the Transfer in Progress dialog box as the NVRAM file is transferred to the active processor Testing the Permanent Memory Image NOTE In order for the CNRACKX DP to be fail safe operational the permanent memory image must be tested in both CNXCPUs The following procedure must be performed on the currently active processor the processors must be electronically 28 CN...

Page 33: ...where two or more panels are to be identical in usage a single HEX file may be used for multiple panels To load a touchpanel project into the panel use the Crestron Viewport or the Upload Project function in VisionTools Pro For consistency the steps that follow this paragraph are using the Viewport To upload a HEX file into the touchpanel complete the following steps in the order provided 1 Verify...

Page 34: ...ate files have the UPZ extension It is often necessary to update a control system if new features have been implemented such as support for new hardware or new language constructs or if bugs have been corrected The following procedure is recommended to load a new UPZ file into the CNRACKX DP NOTE UPZ files only pertain to X generation control systems and are not used for older models such as the C...

Page 35: ...option to enter the path name of a new update file If the path name is not known use the Browse button to navigate to a list of available update files When browsing choose only update files with a UPZ extension Update Control System Dialog Box Operations Guide DOC 8151 CNX Dual Processor Modular Control System CNRACKX DP 31 ...

Page 36: ...ny problems Otherwise send all of the checked components To start the transfer click the Send button The transfer dialog will inform you of the progress in updating the selected components 6 As a result of the update a dialog box similar to below may open and the SIMPL program and possibly SIMPL modules must be cleared Continue with transfer Selection Box 7 Upload the SIMPL program and SIMPL modul...

Page 37: ...L Windows program error Verify the SIMPL Windows program Red ERR indicator illuminates Hardware or software failure hardware incom patibility with soft ware definitions or programming error Verify that hardware configuration matches software configuration i e card is in proper slot as defined by program Poll the network F4 via the Crestron Viewport Yellow NET indicator on CNXRACK DP or either CNXC...

Page 38: ...mands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software is designed as a software development and customization tool As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and Y...

Page 39: ...ninety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its option repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period The foregoing remedy shall be your exclusive remedy for...

Page 40: ...vered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misu...

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