Crestron DM-RMC-SCALER-C, Operations & Installation Manual

Page 1: ...Crestron DM RMC SCALER C DigitalMedia8G Receiver Room ControllerwithScaler Operations Installation Guide ...

Page 2: ... the Technical Publications department at Crestron 2014 Crestron Electronics Inc Regulatory Compliance As of the date of manufacture the DM RMC SCALER C has been tested and found to comply with specifications for CE marking Federal Communications Commission FCC Compliance Statement This device complies with part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may...

Page 3: ...ions 6 Physical Description 10 Setup 15 Network Wiring 15 Identity Code 15 Supplied Hardware 16 Installation 16 Hardware Hookup 17 Uploading and Upgrading 19 Establishing Communication 19 Firmware 21 IP Configuration 22 Problem Solving 23 Troubleshooting 23 Reference Documents 24 Further Inquiries 24 Future Updates 24 Return and Warranty Policies 25 Merchandise Returns Repair Service 25 Crestron L...

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Page 5: ...control ports In addition to DM 8G it is also compatible with HDBaseT specifications allowing it to be connected directly to any HDBaseT compliant source Built in scaling enables the connected display to handle virtually any video signal up to HD 1080p and WUXGA resolutions Its compact low profile design allows the DM RMC SCALER C to be installed discreetly behind a flat panel display or above a c...

Page 6: ...onductor twisted pair cable supporting distances up to 330 feet 100 meters using Crestron DM 8G cable or CAT5e 4 HDBaseT Certified Crestron DigitalMedia 8G technology is designed using HDBaseT Alliance specifications ensuring interoperability with third party HDBaseT products Via its DM 8G input the DM RMC SCALER C can be connected directly to any HDBaseT compliant source without requiring a DM tr...

Page 7: ...f common output resolutions is supported to work with virtually any popular flat panel display projector or computer monitor Intelligent frame rate conversion enables support for 24p and PAL format sources and automatic 3D to 2D conversion allows 3D content to be fed simultaneously to separate 3D and 2D displays Setup and use of the scaler is simplified through fully automatic operation utilizing ...

Page 8: ...ed USB signal routing capability is available using Crestron USB EXT DM USB Extenders Embedded Device Control The DM RMC SCALER C includes built in RS 232 IR and Ethernet control ports to allow programmable control of the display device connected to it It can also provide an alternative to such conventional control methods by harnessing the CEC Consumer Electronics Control signal embedded in HDMI ...

Page 9: ...dia 8G Receiver DM RMC SCALER C 5 Applications The diagram below shows a DM RMC SCALER C in a standalone application In this type of application the DM RMC SCALER C is used with a DM 8G transmitter such as the DM TX 201 C and is not used with a DM switcher DM RMC SCALER C in a Standalone Application ...

Page 10: ...e CAT5e twisted pair copper wire HDBaseT 4 Output Signal Types HDMI DVI 5 Formats HDMI with Deep Color and 3D 2 DVI HDCP content protection support Input Resolutions Progressive 640 x 480 60 Hz 720 x 480 60 Hz 480p 720 x 576 50 Hz 576p 800 x 600 60 Hz 848 x 480 60 Hz 852 x 480 60 Hz 854 x 480 60 Hz 1024 x 768 60 Hz 1024 x 852 60 Hz 1024 x 1024 60 Hz 1280 x 720 50 Hz 720p50 1280 x 720 60 Hz 720p60 ...

Page 11: ...x 768 60 Hz 6 1280 x 720 50 Hz 720p50 1280 x 720 60 Hz 720p60 1280 x 768 60 Hz 1280 x 800 60 Hz 6 1280 x 960 60 Hz 1280 x 1024 60Hz 1360 x 768 60 Hz 1366 x 768 60 Hz 6 1400 x 1050 60 Hz 6 1440 x 900 60 Hz 6 1600 x 900 60 Hz 6 1600 x 1200 60 Hz 1680 x 1050 60 Hz 6 1920 x 1080 50 Hz 1080p50 1920 x 1080 60 Hz 1080p60 1920 x 1200 60 Hz 7 2048 x 1152 60 Hz 7 Interlaced 720 x 480 30 Hz 480i 720 x 576 25...

Page 12: ...s expandable to support virtually any USB 1 1 or 2 0 device using Crestron USB EXT DM USB Extenders 8 Power Requirements Power Pack 0 75 A 24 Vdc 100 240 Vac 50 60 Hz power pack included Environmental Temperature 32º to 104º F 0º to 40º C Humidity 10 to 90 RH non condensing Heat Dissipation 41 Btu h Enclosure Chassis Metal black finish vented sides Mounting Mounts to a 2 gang electrical box 2 gang...

Page 13: ...g Provides automatic 3D to 2D conversion with scaling if display device does not support 3D 3 Video wall processing requires a separate DM RMC SCALER C for each individual display 4 For DM 8G or HDBaseT wiring use Crestron DM CBL 8G DigitalMedia 8G cable Crestron DM CBL DigitalMedia cable Crestron DM CBL D DigitalMedia D cable or third party CAT5e or better UTP or STP Maximum wire length for DM 8G...

Page 14: ...ver DM RMC SCALER C Operations Installation Guide DOC 7231B Physical Description This section provides information on the connections controls and indicators available on the DM RMC SCALER C DM RMC SCALER C Physical View Front Panel DM RMC SCALER C Physical View Bottom Panel ...

Page 15: ... 7231B DigitalMedia 8G Receiver DM RMC SCALER C 11 DM RMC SCALER C Overall Dimensions Front and Side Panels 7 46 in 190 mm 7 61 in 194 mm 1 05 in 27 mm 1 46 in 38 mm 1 39 in 36 mm 7 62 in 194 mm 7 55 in 192 mm DM RMC SCALER C Connectors Controls and Indicators Front Panel 1 2 3 4 5 6 ...

Page 16: ...eceiver DM RMC SCALER C Operations Installation Guide DOC 7231B DM RMC SCALER C Connectors Controls and Indicators Top Panel 7 8 DM RMC SCALER C Connectors Controls and Indicators Bottom Panel 10 11 12 9 DM RMC SCALER C Connectors Controls and Indicators Rear Panel 13 14 ...

Page 17: ...t 7 LAN Green LED Amber LED Pin 8 Pin 1 1 8 pin RJ 45 female shielded with two LED indicators 10BASE T 100BASE TX Ethernet port Green LED indicates Ethernet link status Amber LED indicates Ethernet activity PIN SIGNAL PIN SIGNAL 1 TX 5 N C 2 TX 6 RX 3 RX 7 N C 4 N C 8 N C 8 24 V 0 75A MAX 1 2 1 mm barrel dc power jack 24 Vdc power input Power pack included 9 HDMI OUT 1 19 pin Type A HDMI female HD...

Page 18: ...cables sold separately 3 Maximum string length for serial commands sent via the IR port should be no greater than 40 characters 4 The DM IN port consists of one RJ 45 connector Refer to the following table for the connector pinouts DM IN Connector Pinouts 1 8 PIN WIRE COLOR PIN WIRE COLOR 1 Orange White 5 Blue White 2 Orange 6 Green 3 Green White 7 Brown White 4 Blue 8 Brown 5 For DM 8G or HDBaseT...

Page 19: ...computer media server and other IP based devices For general information on connecting Ethernet devices in a Crestron system refer to the Crestron e Control Reference Guide Doc 6052 at www crestron com manuals For information specifically related to Ethernet connectivity using DigitalMedia devices refer to the Crestron IP Considerations Guide for the IT Professional Doc 4579 at www crestron com dm...

Page 20: ...l temperature range listed in the table of specifications Mounting the DM RMC SCALER C The DM RMC SCALER C mounts to a 2 gang electrical box not included To mount the DM RMC SCALER C perform the following steps refer to the illustration on the following page 1 Using the four included 6 32 x 3 4 2009211 slot head screws attach the included mounting bracket to the electrical box 2 Ground the DM RMC ...

Page 21: ...021253 6 32 x 3 4 Slot Head Screws 4 2009211 6 32 x 1 Phillips Head Screws 4 2007250 Hardware Hookup Make the necessary connections as called out in the following illustrations Refer to Network Wiring on page 15 Apply power after all connections have been made Hardware Connections for the DM RMC SCALER C Top Panel View LAN 10BASE T 100BASE TX Ethernet to Local Network Device 24 V 0 75A MAX From Po...

Page 22: ...ng the chassis ground lug to an earth ground building steel NOTE For DM 8G or HDBaseT wiring use Crestron DM CBL 8G DigitalMedia 8G cable Crestron DM CBL DigitalMedia cable Crestron DM CBL D DigitalMedia D cable or third party CAT5e or better UTP or STP Maximum wire length for DM 8G is 330 feet 100 meters between devices Shielded cable and connectors are recommended to safeguard against unpredicta...

Page 23: ...tcher using TCP IP or USB communication TCP IP provides a faster method of communication than USB Via the LAN port of the DM RMC SCALER C using TCP IP communication In this scenario the DM RMC SCALER C is used in a standalone configuration a DM switcher is not used Via DM Switcher TCP IP Communication via DM Switcher DM SWITCHER PC Running Crestron Toolbox DM 8G LA N 24 V 0 7 5 AMA X PW R DM LIN K...

Page 24: ...fo window Tools System Info communications are confirmed when the device information is displayed Via LAN Port TCP IP Communication via LAN Port of DM RMC SCALER C PC Running Crestron Toolbox DM RMC SCALER C LA N 24 V 0 7 5 AMA X PW R DM LIN K SE TU P RE SE T DM R M C SC AL ER C D M R O O M C O N TR O LLE R HD MI OU T US B HID CO M IR 1 2 S G S G GND TX RX RTS CTS To establish TCP IP communication...

Page 25: ... FTP site To upgrade DM RMC SCALER C firmware 1 Do either of the following If the DM RMC SCALER C is connected to a DM switcher use the Device Discovery Tool in Crestron Toolbox to find the IP address of the switcher If the DM RMC SCALER C is used in a standalone configuration without a DM switcher use the Device Discovery Tool to find the IP address of the DM RMC SCALER C 2 Add the IP address fou...

Page 26: ...E If the DM RMC SCALER C is connected to a DM switcher the IP table entry of the DM RMC SCALER C is created automatically 1 Use the Device Discovery Tool to find the IP address of the DM RMC SCALER C Then display the System Info window Tools System Info and select the DM RMC SCALER C entry from the Address Book 2 Select Functions IP Table Setup 3 Add modify or delete entries in the IP table The DM...

Page 27: ...to the HDMI OUT port has not sent the hotplug signal Power on device connected to the HDMI OUT port and ensure that it is switched to the correct input VIDEO LED is green but video on connected display is black HDCP is blanking the video output Verify that device connected to HDMI output supports HDCP Green LED on LAN port does not illuminate LAN network cable is not connected to the LAN port or t...

Page 28: ...tact Crestron s True Blue Support at 1 888 CRESTRON 1 888 273 7876 or for assistance within a particular geographic region refer to the listing of Crestron worldwide offices at www crestron com offices To post a question about Crestron products log onto Crestron s Online Help at www crestron com onlinehelp First time users must establish a user account to fully benefit from all available features ...

Page 29: ...ing exceptions disk drives and any other moving or rotating mechanical parts pan tilt heads and power supplies are covered for a period of one 1 year touch screen display and overlay components are covered for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer Purchasers should inquire of the ...

Page 30: ...at everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that ...

Page 31: ...ions 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of phy...

Page 32: ...e Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to...

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Page 36: ...ron Electronics Inc Operations Installation Guide DOC 7231B 15 Volvo Drive Rockleigh NJ 07647 2031645 Tel 888 CRESTRON 04 14 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...